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Health Case Management Coordinator

Leeds Community Healthcare NHS Trust
£28,407 to £34,581 a year
Closing date
4 May 2024

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Other Health Profession
Band 5
Full Time
A fantastic, exciting, and challenging opportunity has arisen in the Health Case Management Service. We are looking for a dynamic, self-motivated Band 5 Health Case Manager Coordinator (HCMC) to join our team. We welcome applications from health professionals from a wide range of backgrounds. You will have experience of working with adults and their carers within a hospital and /or community setting. You will have excellent organisational skills and be able to work on your own independently and creatively using a problem-solving approach, as well as part of a busy team. It is essential that you are motivated, organised, a team player and enjoy the buzz of working in a fast paced and dynamic environment.

Main duties of the job

The Health Case Management Service provides a case management function for the population of Leeds (18 years and above) who are eligible for NHS Fast Track and Continuing Healthcare funding this includes hospital and within their own home, over 7 days, Monday to Friday 08:00 to 20:00 and Saturday and Sunday 08:00 to 18:00. The post holder will -
  • Manage a complex caseload.
  • Work alongside MDT including, ICB, Neighbourhood Team and NTHT.
  • Support with coordinating of day-to-day tasks and referrals.
  • Mentor staff
  • Support end of life patients.

The post will initially be based at Killingbeck Court, Killingbeck however, the service is citywide and staff may be required to work flexibly across the city in the future. Killingbeck as our main base is under review, so the location will be changing in the near future.

About us

Working for Leeds community Healthcare NHS Trust

Who are we?

Leeds Community Healthcare provides a range of community-based health services across the whole city. We treat people in their homes, local health centres and community hospitals, and work in partnership with other local Trusts, charities and Leeds City Council.

We have a strong culture based on deeply-held values, and our focus at all times is on delivering high quality care to the people of Leeds. In our most recent CQC evaluation, we were rated Good, with our Adult Services rated Outstanding for caring.

Perks of the job

Our benefits range from generous annual leave to access to NHS discount sites. You can find the full list of attractive benefits and rewards at www.leedscommunityhealthcare.nhs.ukclick on the Join Our Team Tab.

Right to Work

This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.

Job description

Job responsibilities

Job Purpose

The post holder will be responsible for the day to day co-ordination of the teams duty and allocation responsibilities and will work within their speciality area as an autonomous practitioner. In doing so, they will assess, plan, deliver and evaluate patient centred programmes of care to a specialist level ensuring that they practice within their sphere of competence and knowledge. The post holder will work to professional and regulatory body codes, standards and guidance at all times ensuring that their practice is grounded in evidence based theoretical and practical knowledge.

Key Responsibilities:

1. Clinical

1.1. 1.1 Demonstrates a detailed theoretical and practical knowledge of common aetiologies, pathologies, conditions and presentations involving a critical understanding of theories and principles

1.2 Demonstrates the ability to apply theory to practice at a proficient level when assessing, planning, treating and reviewing using a holistic philosophy

1.3 Demonstrates organisational skills

1.4 Makes judgements requiring analysis, interpretation and comparison of options and ensures clinical reasoning is reflected accurately in case records

1.5 Engages and actively involves the individual and, if appropriate, their family/carer, in the assessment, planning, implementation and evaluation of programmes of treatment and/or care by using person-centred techniques to promote a culture of involvement and empowerment

2. Leadership

2.1. Ensures that a professional service and image is maintained at all time, thereby acting as a role model to all staff

2.2. Provides a leadership style which is underpinned by strongly held values around equality, diversity and openness effectively builds and maintains relationships with direct reportee(s) and other key individuals across the organisation.

2.3. Ensures the effective and efficient use of resources within their own sphere of responsibility.

2.4. Demonstrates clinical leadership in everyday practice through identifying creative and innovative solutions, engaging in leadership development appropriate to level and encouraging development as part of the team.

2.5. In the absence of senior clinicians, the post holder will be able to delegate, organise and prioritise to ensure the safe delivery of the service including the management of referrals and discharges utilising locally agreed support mechanisms e.g. on call manager

Person Specification



  • Working as part of a wider multidisciplinary team
  • Engages and actively involves the individual and, if appropriate, their family/carer, in the assessment, planning, implementation and evaluation of programmes of treatment and/or care by using person-centred techniques to promote a culture of involvement and empowerment

Skills and Attributes


  • Competent IT skills e.g. word processing, email in order to maintain electronic patient records
  • Assessment, planning and evaluation skills
  • Approaches each individual with care, compassion and sensitivity ensuring that these values are reflected in the management of any complaints and compliments



  • Professional degree NVQ 4 or diploma in relevant field or equivalent experience



  • Able to work under pressure, dealing with peaks and troughs in workload managing unpredictable service demands.


  • Inspires others to be positive in their support of continuous improvement

Employer details

Employer name

Leeds Community Healthcare NHS Trust


Building 3 White Rose Park

Millshaw Park Lane


LS11 0DL

Any attachments will be accessible after you click to apply.


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