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Deputy Team Manager

North Staffordshire Combined Healthcare NHS Trust
Stoke on Trent
£35,392 to £42,618 per annum
Closing date
3 May 2024

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Other Health Profession
Band 6
Contract Type
Full Time
Deputy Team Manager - Band 6 - Crisis Resolution Home Treatment Team:

Are you someone looking for a career move to a Trust that has been rated as Outstanding by the CQC? Would you like to do a job that makes a difference every day? Are you looking for something completely new, different, exhilarating and challenging?

Do you want great job satisfaction working within a motivated team, whereby your Wellbeing matters? If are you an experienced & resilient clinical practitioner within mental health services, then we want to hear from you.

This is a great opportunity to join our Crisis Resolution Home Treatment Team as a Deputy Team Manager.

The Crisis Care Centre, at Harplands Hospital, Stoke-on-Trent has been designed to the highest level of specification. This modern, purpose designed unit, will be the central point for all those in need of a Crisis Assessment and Intervention, and it also provides the Place of Safety for those patients detained on a Sec 136 by Staffordshire Police requiring assessment.

Main duties of the job

The Crisis Care Centre is an essential component of the urgent care pathway and provides an all age single point of access to mental health services in norths Staffordshire, whilst also offering a 24-hour, seven day crisis service with the additional offer of intensive home treatment as an alternative to an acute inpatient admission.

The Crisis Care Centre in line with the NHS Long Term Plan will be expanding this offer too support individuals in crisis by receiving referrals via NHS 111, in addition to the dedicated line for ambulance, police, GP's and other professionals requiring an urgent mental health response.

The post holder will be responsible for supporting the Operational Team Manager in the operational management of the All Age Access and Crisis Resolution and Home Treatment Team at the Crisis Care Centre.

The post holder will work under direct/indirect supervision of the Operational Team Manager to support staff to deliver a high quality service to those under the care of the team, ensuring that the service meets the requirements of commissioning and Trust policies and procedures.

The post holder will work under direct/indirect supervision of the Operational Team Manager in managing the service resources, budget, performance and the staff teams to ensure that it operates in a way which maximises the quality of care provided.

About us


Our Trust is on an incredible journey of innovation and we'd like you to be part of it. To excel you will be an enthusiastic, caring and compassionate person who is looking to work within a Trust that is ambitious to perform well and has been told by the Care Quality Commission that it is the fastest improving Mental Health Trust in the Country.

In return we offer

A competitive progressive salary

We cover the cost of your DBS Check (�44)

Competitive staff benefits such as weekly offers and discounts

Individual Personal Development Plan and Career Progression

Excellent pension scheme available

27- 33 days annual leave, plus statutory bank holidays (pro rata)

Free parking

Excellent access to staff Wellbeing initiatives, including a workplace choir, (Combined Voices), a running club (Combined run Club) and much much more.

Job description

Job responsibilities

  • To act at all times in accordance with your registered professional body e.g. Nursing & Midwifery Council (NMC) code of professional Conduct, British Association of Social Workers BASW.
  • To perform all aspects of the role in accordance with Trust policies and other national bodies.
  • To participate in the assessment of care needs and the development implementation and evaluation of individual care plans in accordance with the operating procedure of the service.
  • To provide specialist advice to other members of the team and act as a role model.
  • In conjunction with the Team Manager, to take responsibility for setting, maintaining and evaluating standards of care.
  • To liaise with all members of the multi-disciplinary team and outside agencies in the implementation of patient care.
  • To ensure that care activities are research based and in keeping with changes in the field of activity.
  • To contribute to the development of ideas and innovative practice.
  • To initiate and participate in team audit as requested by the Operational Team Manager.
  • To deputise in the absence of the Operational Team Manager.
  • Ensure resources are used effectively and efficiently and actions taken to resolve any problems.
  • Ensure that the environment and equipment are in good order report any deficiencies whilst building effective relationships with support service staff and with estates management.
  • To participate in the performance review of team members which will include annual appraisal and individual personal development plans to monitor staff performance against objectives set with them
  • To assist with the monitoring and reviewing of sickness and absence levels in the team in accordance with the trusts sickness policy.
  • To contribute to the site management roster for the Trust over the 7 day 24 hour period as required.
  • To participate and help co-ordinate a system of induction and preceptorship of newly appointed staff.
  • To assist in the identification of training and development needs of staff through performance review and personal development planning.
  • To participate in teaching programme for students and team members.
  • To participate in individual performance review and the developments of own personal development plan.
  • To support the Operational Team Manager with the promotion of an environment in which effective communication and professional awareness is encouraged
  • To attend team meetings and to chair the same in the absence of the Operational Team Manager thus providing an opportunity to share information and suggestions to problem solve.
  • To attend service line meetings and working groups as requested by the Operational Team Manager or Service Manager.
  • To effectively communicate with patients, relatives, carers and significant others to ensure care remains patient focussed.
  • To provide health education and psychological support to patients and significant others.
  • To promote effective communication with all members of the multi-disciplinary team and primary and secondary health and social care providers.
  • Take reasonable care for your own health and safety and that of any other person who may be affected by your acts or omissions at work.
  • Co-operate with the Trust in ensuring that statutory regulations, code of practice, local policies and department health and safety rules are adhered to.
  • To ensure you are up-to-date with all statutory training requirements and follow agreed policies.
  • To assist the Operational Team Manager in the management of adverse incident reporting and clinical risk management on the ward/department.

  • Person Specification



    • A registered mental health practitioner with a degree in nursing, social work or occupational therapy or equivalent experience.



    • Post qualifying experience in core profession.

    Employer details

    Employer name

    North Staffordshire Combined Healthcare Trust


    Harplands Hospital

    Stoke on Trent

    ST4 6TH

    Any attachments will be accessible after you click to apply.


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