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People Support Manager - Equality, Diversity and Inclusion

University Hospitals Coventry and Warwickshire NHS Trust
£50,952 to £57,349 per annum
Closing date
1 May 2024

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Other Health Profession
Band 8A
Contract Type
Full Time
Reporting to the Director of Organisational Development, this is a key role in leading and coordinating our Trusts cultural development programme towards being a more inclusive organisation where people from all backgrounds feel like they belong, bringing their best to work. Situated within the People Support Team, which also leads programmes of work connected to health and wellbeing, staff engagement and psychological health, this post will lead the implementation of our Inclusion Delivery Plan. The People Support Team are part of the Organisational Development directorate which in itself is part of the People Directorate and we all work together to create a positive employment experience at UHCW in line with our People Strategy, valuing and enabling our people (2023 - 2030).

Coventry is now one of the most diverse cities in England with a thriving student population with people across the world living here. UHCW has people from over 90 different nationalities represented in over 200 different healthcare careers and our ambition is that every person at the Trust feels at home.

Given our role as an anchor organisation within Coventry and Warwickshire we also expect that you will forge and maintain close links and working relationships with a number of external partners, agencies, charities and support groups connected to equality, diversity and inclusion.

We know there is lots to do in this agenda, therefore the impact you could have at our organisation could be significant.

Main duties of the job

We have ambitious plans in terms of our Inclusion Delivery Plan, which was first approved in 2023, to ensure those people from diverse backgrounds thrive at work and bring their best.

You will be instrumental in ensuring we all do our part to remove barriers, understand discrimination and improve the experience of our staff.

You will lead a range of actions supporting improvement across the full employee life cycle, from resourcing, development and helping people at the end of their time with us to leave us well. Working with teams and leaders across the Trust this includes work on inclusive recruitment, inclusive staff experience, increasing representation in leadership positions and supporting our thriving staff networks. This also includes ensuring our policies, procedures and processes do not discriminate against diverse communities and ensuring our regular reporting through the Workforce Race Equality Standards and Disability Equality Standards are supported through relevant and impactful action plans.

You will 'hold up the mirror' to the organisation in terms of understanding the experience from diverse backgrounds and ensuring all people feel represented and heard across our organisation. You will lead a small team of people with a specialism in this area across the People Support Team and work closely with the wider Organisational Development Team, People Operations Team and Workforce Information Team.

We look forward to hearing from you.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Job description

Job responsibilities

*We welcome applications from people needing flexible work options including working from home and compressed hours. *

The main duties will include:
  • Lead the development and implementation of the Workforce Race Equality Standard and Workforce Disability Equality Standard Action Plans and the overall Inclusion Delivery Plan
  • Completing and submitting the WRES and WDES online reporting form, developing and implementing the action plans
  • Working closely with colleagues across the organisation around change management, quality improvement to ensure a co-ordinated approach to Equality compliance.
  • Develop effective working relationships with internal and external stakeholders, and to promote understanding and engagement in the Equality planning and delivery process
  • Lead the development of policies and guidance required for the implementation of the Inclusion Delivery Plan across the organisation including the development of service improvement initiatives.
  • Identify and influence key leaders to support the cascade delivery of key projects, responding to programme needs, creating confidence supported by evidence.
  • Review the performance of projects and their reporting so that all key targets are met, ensuring that there is an ongoing review of progress and where necessary, intervention to ensure that projects are delivering to the required quality and levels of effectiveness, productivity and efficiency.
  • Be active in developing and promoting a cycle of diversity activities in collaboration with communications directorate, the Equality Reference Group, and the staff networks.
  • Take a pro-active role in promoting external Equality, Diversity and Inclusion learning and development programmes and celebrating achievements and success of Trust participants.
  • Lead the production of a broad range of written professional communications tailored to identify the right channels and styles for specific audiences to raise awareness of key terms, phrases and approaches to promote equality, diversity and inclusion.
  • Working in collaboration with others to develop communications plans for specific Equality and Diversity projects/campaigns
  • Lead the development, publication and review of a robust and compliant Inclusion Delivery Plan and appropriate performance measures, aligned with the organisations strategic objectives, the Equality Delivery System and the People Strategy
  • Lead the development and improvement of internal processes and systems that improve the organisations ability to analyse the equality impact of its policies, processes and operations on the local community and the workforce
  • Supporting the organisation to engage with people from both Protected Characteristics and communities who are likely to encourage health inequalities in the local population and the workforce to support consultation and a co-productive approach to service delivery
  • Providing technical Equality expertise across the organisation as required
  • Develop and deliver mandatory training and development to support compliance and a deeper understanding of equality in practice across the organisation.
  • Working with our interpreting and translation providers to ensure compliance with framework requirements and any issues are resolved in a timely manner
  • To develop the intranet pages relating to Equality, diversity and inclusion
  • To develop knowledge around all aspects of the Equality, Diversity and human rights agenda
  • To keep updated on changes in local and national initiatives relating to the post
  • To be an active member of identified Trust groups/committees as required
  • To assist in producing ad hoc reports and in project work.
  • To undertake other duties commensurate with this grade of post in agreement with the relevant line manager

For further details of the role please see the attached job description.

Person Specification



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Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust


University Hospital

Clifford Bridge Road



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