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Head of Technology Services

University Hospitals Bristol and Weston NHS Foundation Trust
£70,417 to £81,138 a year pa pro rata
Closing date
3 May 2024

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Other Health Profession
Band 8C
Full Time

Job Details

Digital Services is looking for an experienced manager to join the Senior leadership team with responsibility for the Technology Services Domain within the department. We are looking for someone with leadership & management skills & experience at a minimum of Band 8a level or equivalent, as well as knowledge of large-scale Infrastructure, Services, Systems and Telephony. This is a development opportunity for six months and may be reviewed at the end of that period.

Main duties of the job

  • Working as the Trust's Head of Technology Services, this post will be lead the Infrastructure, Services, Systems and Telephony for the organisation
  • The role has responsibility for the provision of quality Digital Services infrastructure and IT systems at an Enterprise/Service Provider level, whilst remaining responsive to the current and future functions of the organisation. The post holder will have responsibility for managing the staff within the IT function to deliver and maintain high performing expert teams capable of supporting all the Digital requirements of the Trust.
  • The post holder will take the lead on all matters related to IT, including the design and delivery of the strategic direction for technology supporting the Trust in the delivery of its strategy. This post will be the Trust's technology lead and will provide expert professional advice on technology matters.
  • The post holder will be responsible for 3 key departments: Service Infrastructure, IT Operations and Network/Telephony.

About us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Job description

Job responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Person Specification

Qualifications and Training


  • Educated to Degree level or equivalent experience, preferably with a technical focus.
  • Master's level qualification or equivalent demonstrable experience at a senior level


  • Relevant ICT qualifications (CCIE / MCSE, PRINCE2, ITIL practitioner)

Knowledge and Experience


  • Information Technology specialist with strong technical skills, with an up-to-date in-depth knowledge of enterprise architecture
  • Full understanding of Industry best practice methodologies for service delivery, infrastructure and security.
  • Departmental manager familiar with line managing staff and dealing with issues
  • Understanding the NHS modernisation agenda and appreciation of the national information strategy
  • Understanding NHS Data Security and Protection Toolkit (DSPT), particularly in regard to IT security
  • Ability to translate local and national requirements into an information plan
  • Expert understanding of mainstream enterprise technologies with knowledge/experience of deployment/operation within a large complex organisation
  • Significant expertise in staff management, coaching, team building and change Management
  • Strong technical ability built up from managing multiple technologies
  • Good understanding of managing highly available mission critical systems
  • Excellent communications skills, with the ability to understand and interpret customer requirements and deliver the correct level of information dependent upon the audience

Skills and Abilities


  • Have excellent communications skills, sufficient to impart highly complex information to a wide range of audiences
  • Have strong organisational and planning skills to successfully implement national policies and long term strategic plans.
  • Be able to think strategically and deliver practically
  • Be able to work as a team, influence and motivate others
  • Have drive, energy and enthusiasm
  • Have a passion for technology with the knowhow to ensure the appropriate use of technology and has a significant positive impact on improving the organisation
  • Contribute as a senior leader in the organisation

Employer details

Employer name

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)


Digital Services Building

40 Southwell Street



Any attachments will be accessible after you click to apply.



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