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Facilities Site Manager

Mersey Care NHS Foundation Trust
£35,392 to £42,618 per annum
Closing date
4 May 2024

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Other Health Profession
Band 6
Contract Type
Full Time
Appropriate advert has been requested from appointing manager - included with non-compliance request.

Main duties of the job

To provide operational and professional leadership to Facilities support staff, ensuring the provision of a high quality FM service to the Liverpool Mersey Care Trust economy at the following sites.

Heys Court L19 5NG, the Hope Centre L15 2HE and Leigh Moss L14 5NX

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Job description

Job responsibilities

To undertake the daily operational responsibility to ensure that all sites run smoothly, in direct relation to all Facilities services including housekeeping, portering, and catering services, waste management, security, fire safety, H& S signage, cleanliness including external areas such as grounds and gardens and general operational maintenance across all sites.

To be the first point of contact for both clinical and non-clinical services with regard to ensuring that usage of the sites responsible, including storage space is provided in an equitable and effective manner and any unwanted items are disposed of in the appropriate manner and to monitor this on a regular basis.

To manage relevant external contractors to ensure an effective value for money service. To look for ways to improve current services and contracts in the best interest of the Trust.

Responsible for managing the lift/door access system, developing improved methods / systems of accessing the lift and working with all parties using the building to maximise efficiency. To work with external contractors and consultants to develop, implement and review effective systems of work within the sites responsible.

To manage and ensure that all security systems and procedures are effective and known throughout all of the sites responsible. Work with NHS SMS to ensure that the sites responsible comply with SMS Directives and H& S legislation. Where necessary to develop/enhance security systems to ensure the safety of service users, carers, staff and visitors to the site. To further develop existing internal communication channels to achievethis.

To be responsible for all internal and external contractual arrangements to include being the main source of communication, coordinating, monitoring to minimise disruption. This will include external suppliers and their representatives.

To be responsible for the management of all non-clinical complaints within Trust guidelines and to look for and implement corrective actions and / or problem solving techniques to reduce reoccurrences, as appropriate.

To be fully aware and trained in the latest Health and Safety requirements in connection with managing an NHS site. To use this knowledge in every day issues that arise as appropriate and when necessary and through routine matters, utilising expertise from Fire Safety Service and / or Estates Officers.

To facilitate the equitable use of space and the allocation of any available accommodation, where appropriate consulting with users and where necessary operating as an independent arbitrator. To ensure all MCT Directorates receive an equitable Facilities Management services within the sites responsible. To liaise with all Mental Health Care Division and Trust Wide Support Service Managers to deliver an equitable service.

To work collaboratively with the Facilities Management Team on the development of Services.

To operate an affective system of reporting and monitoring both incidentals, emergency and planned maintenance requirements to include monitoring the LSHP contract and other SLAs in place.

To manage multi-departmental budgets, to deliver a balanced budget, and generally to ensure that all financial actions accord with the Trusts SFIs and guidelines. To have management responsibility for the procurement, maintenance and monitoring of all physical assets and supplies for multiple departments within the sites responsible.

Please refer to the attached Job Description for a full list of duties and responsibilities.

Person Specification



  • Minimum 5 years experience within a management role
  • Minimum 2 years experience in Facilities Management
  • Minimum 2 years Health Service experience
  • Experience of working at both operational and strategic levels


  • Evidence of successful and practical application of service review and redesign techniques
  • Involvement of service users in planning and review
  • Involvement in mental health services
  • Experience in identifying, designing, developing, managing and delivering business planning processes
  • Experience in local authority or voluntary sector
  • Experience of change management



  • Educated to degree level or equivalent managerial experience
  • Health & Safety qualification IOSH/NEBOSH
  • Knowledge of budget management
  • Knowledge of change management process
  • Understanding of current NHS policies and their implications for service delivery


  • Professional management qualification at Masters level
  • Membership of the British Institute of Facilities Management
  • Knowledge of project management methodology



  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented



  • Leadership and management skills
  • Excellent listening and negotiation skills
  • Ability to communicate effectively both verbally and non-verbally
  • Ability to analyse information and gain a clear understanding of the issues
  • Ability to work with a wide range of health professionals
  • Ability to work corporately
  • Excellent keyboard skills
  • Evidence of continued professional development
  • Car driver/access to transport


  • Ability to develop and create innovative solutions to problems

Employer details

Employer name

Mersey Care NHS Foundation Trust


Leigh Moss

Thomas Lane


L14 5NX

Any attachments will be accessible after you click to apply.


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