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Project Officer/Administrative Support Lead

Dorset HealthCare University NHS Foundation Trust
£28,407 to £34,581 per annum
Closing date
1 May 2024

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Other Health Profession
Band 5
Contract Type
Full Time

Job Details

We are looking for an enthusiastic and well-motivated individual with excellent organisational and interpersonal skills to lead our fast paced, administration team.

The post holder will have overarching responsibility for the management of the administration team which is based across Dorset. You will ensure the smooth operation of the service ensuring appropriate cover is provided across teams and locations during operational hours. You will co-ordinate support to clinicians to make the best use of the resources available and play a key role in projects to develop the administration service and streamline processes as well as working closely with the Perinatal Service Lead and Community Team Lead

This is a varied role, you'll be given the autonomy to make decisions and work independently, with the support of the service and team leads, as and when needed.

Main duties of the job

Based in Dorset, the job will include (in addition to the requirements in the person specification):
  • Managing the administration functions, systems and processes of the service.
  • Develop administration systems and functions in conjunction with the manager
  • Direct line management of the Administration Supervisors and an overarching responsibility for the administration team staff
  • Undertake specific and defined pieces of work to support the Service Managers and service projects.
  • Delegated responsibility for the Administration budget

Work will be managed, with clearly defined objectives which the post holder will prioritise and deliver, but priorities may change, and the post holder will need to be adaptable.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact

Person Specification

Knowledge, skills and training


  • Relevant degree or equivalent level of training and experience Or Relevant diploma or equivalent level of training and experience, plus further management knowledge or experience to degree level equivalent.
  • Significant experience in Microsoft Office Package to include Outlook, Word, Excel

Job specific experience


  • Experience of working within a customer focused environment


  • A minimum of one year's experience within a comparable role and level of responsibility

Managerial/supervisory experience


  • Experience in managing staff
  • Ability to use own initiative within sphere of responsibility


  • Demonstrates an understanding of audits

Finance and Resources


  • Ability to contribute to budget management and liaise with finance team

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust


Perinatal Community Mental Health Team

49 Alumhurst Road



Any attachments will be accessible after you click to apply.



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