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Technical Team Leader - Clinical Services

Liverpool University Hospitals NHS Foundation Trust
£35,392 to £42,618 per annum
Closing date
30 Apr 2024

View more

Other Health Profession
Band 6
Contract Type
Full Time
An exciting opportunity has arisen for a registered Pharmacy Technician to join our busy pharmacy team at Liverpool University Hospitals NHS Foundation Trust (LUHFT). We are looking for an enthusiastic and highly motivated Technical Team Leader to work in our clinical team.

Primarily working on Royal and Broadgreen sites you will lead a ward based technical team focusing on services to the surgical division, to provide high quality medicines management for the Trust.

You should have significant experience of working as a technician leader in a busy pharmacy environment, ideally with experience of clinical development projects. You will need to have excellent communication and team working skills.

Leadership and ability to inspire your team will be required in this role to deliver the highest standard of patient centred care.

If you are interested and have what we are looking for to apply, please feel free to get in touch and organise a visit to our department.

Main duties of the job

You will work with our team of pharmacy assistants, pharmacy technicians and pharmacists to ensure an efficient clinical and supply service is provided to patients and our health care colleagues.

The post will involve the supervision and development of the day-to-day running of the technical ward service. To maintain existing standards and procedures and to help ensure that sufficient technical pharmacy staff are available to always cover the core objectives of the clinical service. Be responsible for the scheduling of the daily workload and ensuring the training needs of staff working in the service are met.

You will need to be well organised, able to work using your own initiative, enthusiastic and be pro-active to change.

The role will provide an opportunity for you to develop by attending courses such as coaching development programmes and personal growth programmes.

You will have effective communication skills to ensure day to day co-ordination of the ward service.

This is a full time (37.5hrs) position based across LUHFT.

The Pharmacy Department operates a 7-day service.

The successful candidate will be required to participate in weekend, late night and bank holiday rotas.

About us

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here

Follow us on Social Media:

Facebook - Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Job description

Job responsibilities

Key Responsibilities

Possesses knowledge across a range of pharmacy procedures and practises,underpinned by theoretical knowledge, experience and relevant practices.

To support Dispensary and Ward Based Services in a safe and efficientmanner to ensure operation in line with best practice. To co-ordinate all technical and support staff, organising work schedules and ensure that staff respond to the changing demands during the working day, ensuring an efficient skill mix.To manage the technical staff in the dispensary and on wards to provide adispensing service involving assessment of medicines suitability of safe reuse.To plan the work to maximize efficiency in accordance with agreed priorities particularly to reduce delays at discharge.Participate in regular Senior Technical Team meetings and cascade torelevant technical and support staff groups.Anticipate changes in stock level requirements and liaise with PurchasingManager to ensure that all stock levels are appropriateTo deliver the patient counselling program for technicians, pre-registrationpharmacists and student technicians.To counsel and educate patients and carers on the correct use of theirmedication and assess their understanding of the medicines prescribed.Delivery of dispensing activity to maintain skills including manipulation of raw materials for pharmaceutical extemporaneous preparations using laminar flow cabinets.To work alongside the pharmacy IT team in the management of automatedstorage systems.

Clinical ResponsibilityTo support the provision and development of a technical clinical pharmacyservice as agreed with the Technical Services Manager. This will include To deliver the Medication History Training program carried out by qualifiedtechnicians and pharmacistsChallenging inappropriate prescribingResponsible for ensuring that medicines are available to meet the patientsindividual treatment needs in a safe and timely manner.Facilitate patient discharge in line with departmental procedures to ensureseamless pharmaceutical care across the primary/secondary care interfaceUse the Trusts incident reporting system to report any medication errors.Managerial/LeadershipTo work independently within appropriate guidelines, referring to manager when necessary.

Management of technical and support staff participate in appraisal, sickness absence, recruitment and selection decisions, departmental workload and allocation.Adhere to and promote the NHS code of conduct for managers and staff.In the absence of Technical Services Manager, represent the pharmacyservice on relevant Trust and external committees

Clinical Governance/Quality

Ensure that Clinical Governance across medicines supply aspects of thepharmacy service is performed.To manage enquiries/complaints referring to a Senior Manager whereappropriateEnsure technical and support staff are aware of their responsibilities underhealth and safety legislation and they are appropriately trained and provided with any necessary equipment to carry out their function.Ensure all ward based and dispensary technical and support staff comply with mandatory training requirements and professional registration.

Education and training developmentTo be responsible for the In-House training packages. Ensuring all relevantstaff successfully complete as is required by department policies andprocedures.To foster a culture of continuing professional education and vocationaltraining of all technical and support staff.To deliver appropriate training within the Trust to medical staff and healthcare professionalsDeliver education/training programmes to Trust employees, internal and external to the pharmacy department.

Administration ResponsibilityEnsure that all rotas for operation of the service, including late night, weekend working and bank holidays are in place.Authorisation of annual leave for technical and support staffManage the destruction and disposal of prescriptions with outside agencies in line with retention of paperwork guidance

ResearchCarries out audits to identify good practice and potential servicedevelopments.

Strategic roleTo form part of the senior technical management team within pharmacy,contributing to the strategic development of services and the new hospital.Organises service provision and strategic planning across the operationalpharmacy service.

HR ManagementHas knowledge of and works within guidance of all Trust HR policies andproceduresEnsure in-house induction program is delivered to all new technical andsupport staffEnsure Trust policies on recruitment, attendance, equality and diversity,Health and Safety and other national legislation are followed and understood by the pharmacy technical and support staff.

Person Specification



  • Clear and accurate written communication skills
  • Excellent time management skills
  • Excellent organisational skills
  • Ability to work effectively under pressure whilst continuing to deliver key targets
  • Implement and support new initiatives and actively suggest improvements/change where appropriate
  • Attention to detail
  • Clear and accurate verbal communication skills
  • Ability to work on own initiative, as part of a team
  • Self- motivating and able to motivate/inspire others
  • Commitment to Continuing Professional Development
  • Previous management or supervisory experience
  • Knowledge of technician registration procedures and deadlines
  • Assertiveness
  • Excellent organisational skills
  • Ability to prioritise
  • Ability to be creative and inspirational in problem solving
  • Articulate and confident
  • Logical thought process
  • Ability to future plan


  • Computer literate



  • QCF Level 3 in Pharmacy Services in Pharmacy Services (or equivalent) with appropriate underpinning knowledge
  • BTEC level 4 Professional Diploma in Dispensing Checking (or equivalent)
  • Registration with General Pharmaceutical Council


  • QCF Level 4 management qualification (or equivalent)



  • Significant previous experience of working as a technician leader in a busy pharmacy environment.
  • Proven pro-active approach
  • Evidence of continuous professional development
  • Human resources experience
  • Proven dispensary and clinical development projects
  • Effective management of staff


  • Appraising staff
  • Experience of managing the recruitment process and chairing interviews.
  • Proven record in management of change
  • Proven management through delegation and achieving through others



  • Knowledge of relevant education providers and requirements


  • Knowledge of further education courses
  • Future developments of Hospital Pharmacy



  • Willingness to work flexibly and at other sites when required.
  • Ability and willingness to undertake further training as necessary

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust


Royal Liverpool Hospital

Mount Vernon Street


L7 8YE

Any attachments will be accessible after you click to apply.


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