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Digital Health Lead Clinical Safety Officer

Norfolk and Norwich University Hospitals NHS Foundation Trust
£50,952 to £57,349 per annum, pro rata
Closing date
30 Apr 2024

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Other Health Profession
Band 8A
Full Time
Fixed term contract/secondment opportunity until 31/3/25

We have embarked on a programme to implement a single Electronic Patient Record (EPR) as part of the NHS digital health ongoing initiative across the Norfolk and Waveney Acute Hospital Collaborative (NWAHC). The collaborative is made up of three acute hospitals in Norfolk and Waveney
  • James Paget University Hospitals NHS Foundation Trust (JPUH)
  • Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH)
  • The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust (QEH)

This is a unique opportunity to contribute your skills and expertise to create a meaningful impact on the health and well-being of individuals throughout Norfolk and Waveney. We are dedicated to advancing our digital capabilities in alignment with our long-term strategic goals, ensuring a high standard of patient care and safety for our diverse communities.

The acute hospitals in Norfolk are a vital part of the health and social care system. Our digital mission is an essential part of our transformation into a post-modern healthcare system.

Full time: 37.5 hours per week

interview date: 7th May 2024

If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.

Main duties of the job

We have an exciting opportunity for an experienced Clinical Safety Officer or Clinician? to join our Digital Health Team as the Lead Digital Health Clinical Safety Officer. Leading our team of Clinical Safety Officers, you will play a key role in the implementation of the Trust's Digital Clinical Safety Strategy, ensuring the effective and efficient use of healthcare associated technologies to support the delivery of high quality and safe patient care.

Working in collaboration with colleagues at the James Paget University Hospitals, Norfolk and Norwich University Hospital and the Queen Elizabeth Hospital, the Lead Digital Health Clinical Safety Officer will support the development of a shared clinical safety approach, where possible, for all healthcare associated technologies and a clinical risk management plan that will underpin the development and implementation of the Electronic Patient Record (EPR) solution.

This role is essential to prioritising continuous improvements to the digital culture of the organisations. We are looking for a highly motivated leader who is flexible and will champion and support the safe implementation of all new digital solutions. As Lead Digital Health Clinical Safety Officer, you will act as a primary point of escalation, have good working knowledge and experience of clinical safety standards DCB0129 and DCB0160 and be confident providing expert best practice advice.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N& N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:
  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH site
  • Free 24-hours confidential counselling support
  • On-site Nursery
  • On-site cafes offering staff discounts
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Job description

Job responsibilities

  • Promote the adoption of digital working to improve patient safety, quality, outcomes and experience.
  • Promote the adoption of digital working to help improve staff efficiency and wellbeing.
  • Ensure digital clinical safety is the overarching priority within any digital transformation/change management project.
  • Develop, maintain and refine robust systems and processes for identifying and addressing clinical safety risks associated with Digital Health Applications and IT Systems.
  • Establish and/or maintain coherent and comprehensive business processes to manage resources to optimise the management of clinical safety risks throughout the lifecycle of ALL health IT systems and applications within the Digital Health Portfolio from procurement (or development) through to decommissioning.
  • Lead the development, management and maintenance and support teams with the maintenance of the following, detailed below, for each Digital Health Application and IT System

  • A Clinical Risk Management File (CRMF)A Clinical risk Management Plan (CRMP)Hazard Log (HL)Clinical Safety CaseClinical Safety Case ReportDecommissioning Clinical Safety Case Report

    Person Specification



    • Registered healthcare professional with current UK registration
    • Accredited Clinical Safety Officer with over 2 years experience



    • Experienced Clinical Safety Officer with portfolio of evidence to demonstrate practice and achievements
    • Working knowledge and experience of all relevant UK legislation relating to Clinical Safety including DCB0129 and DCB0160 standards



    • Proven ability to build effective relationships across organisational and professional boundaries
    • Have ability to work under pressure when required and to provide high quality output within short time periods

    Atitude & Aptitude


    • Personal resilience and determination to make a tangible contribution to healthcare
    • Demonstrates understanding and commitment to Equality, Diversity and Inclusion
    • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence

    Employer details

    Employer name

    Norfolk and Norwich University Hospital


    Norfolk & Norwich University Hospital

    Colney Lane


    NR4 7UY

    Any attachments will be accessible after you click to apply.


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