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General Manager - Urgent and Emergency Care

Imperial College Healthcare NHS Trust
£91,317 to £104,122 a year pa inclusive
Closing date
28 Apr 2024

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Other Health Profession
Band 8D
Full Time
This is a perfect role for a experienced operational manager who wants to gain experience in urgent and emergency care. Due the the planned maternity leave of the current post holder, we have a one year secondment or fixed term contract as General Manager. With services spanning 2 busy Emergency Departments including one Major Trauma Centre, 2 Same Day Emergency Care Units, and 3 Urgent treatment centres, there are multiple areas for GM involvement to support flow, patient and staff experience and quality improvement.

In this role, you will be based across St Mary's and Charing Cross Hospital sites and will be working as part of the Urgent and Emergency Care Management triumvirate team to lead delivery of the front door UEC services against quality, financial, performance and strategic objectives. To excel in this role, you will already have proven operational management experience and a solid grounding in leading a complex service and team.

Main duties of the job

  • Be accountable for the operational performance of a large, complex Directorate. This will include accountability for the delivery of high quality patient care, clinical governance, patient safety, clinical quality, and delivery of financial targets.
  • Have joint responsibility with the other Directorate General Managers and members of the Divisional management team for driving forward divisional wide programmes of work and service direction.
  • Work closely with the Divisional Head of Operations to shape and implement the corporate objectives for the Trust.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part-time or job share.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Person Specification

Education/ Qualifications


  • First degree or equivalent
  • Evidence of other specialist knowledge at higher degree or Masters level.
  • Extensive knowledge of the NHS in the acute sector with up to date knowledge of patient services.
  • Evidence of CPD



  • Significant experience within the Healthcare sector at General Manager level or equivalent manager including responsibility for strategic planning and budgetary control for a group of complex medical/surgical specialities.
  • Demonstrable success in delivering large scale change and performance with and through management and clinical teams.
  • Track record of financial delivery Experience of writing complex business cases and policies.
  • Experience of managing and deciding on complex employment issues


  • Experience of senior operational management experience within urgent & emergency medicine service

Personal Qualities/Skills


  • Well developed IT skills to manage and report on complex performance management information
  • Excellent communications skills
  • Ability to manage and deliver to deadlines and within resources.
  • High level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude.

Employer details

Employer name

Imperial College Healthcare NHS Trust


St Mary's Hospital


W2 1NY

Any attachments will be accessible after you click to apply.


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