An exciting opportunity has arisen for the position of Senior Service Manager for Rheumatology, Diabetes and Endocrinology Services and the Day Treatment Unit at Luton and Dunstable Hospital, part of Bedfordshire Hospitals NHS Foundation Trust.

The post holder will provide visible operational leadership to the relevant clinical specialties and promote continual improvement in quality, performance and delivery of Trust objectives

Main duties of the job

The post holder will work alongside the General Manager, Clinical Directors, Departmental Leads and Head of Nursing to deliver national and local strategic and operational service objectives and standards. The Senior Service Manager is responsible for working to ensure the delivery of key quality, performance and service improvements within the Clinical Service Lines across elective and non-elective care. This will include line management of staff across a number of staff groups.

The successful candidate will need to be compassionate, resilient and self-motivated. This includes a positive approach to team working and have excellent interpersonal and problem solving skills. The ability to work flexibly, producing high quality work to timelines whilst managing multiple conflicting priorities is essential.

If you are an excellent communicator, passionate about providing high quality care and you thrive in a complex and fast-paced environment we would love to hear from you.

About us

Our Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Travel between hospital sites may be required.

We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.

As part of our continued response to COVID19, we are closely following the Department of Health and Social Care's (DHSC) guidance and the government's new mandatory COVID-19 vaccination legislation. This means that full COVID19 vaccination will be a condition of employment in all NHS roles which have face-to-face contact with patients and service users from 1 April 2022 unless exempt. This also means that by 3 February 2022 all such staff will need to have had their first COVID19 vaccination. Should your role be identified as being within the scope of the legislation, you will be required to provide evidence of your vaccination status or a legitimate exemption from these requirements as a condition of your employment.

All new staff will be subject to a probationary period covering their first six months in post

Job description

Job responsibilities

Detailed job description and key responsibilities can be found in the Senior Service Manager job description attached.

Person Specification

Qualifications

Essential

• Educated to degree level
• Management/leadership qualification or equivalent postgraduate experience
• Evidence of CPD

Experience

Essential

• Proven experience of working in a management role
• NHS budget management experience
• Leading service changes/projects
• Interpreting national policy and implementing required changes
• Business case development and longer term planning

Desirable

• Project management qualification

Knowledge

Essential

• Financial processes (including budget setting)
• Business/annual planning
• Understanding of change management
• Ability to use multiple IT systems including Microsoft Office
• Understanding of current NHS agenda and healthcare policy
• Risk management and governance

Desirable

• Knowledge of NHS IT systems

Personal Skills

Essential

• Good analytical and problem solving skills
• Ability to respond to unexpected demands
• Ability to work independently and make autonomous decisions
• Provision of clear and concise formal committee reports and business cases
• Ability to embrace, lead and drive change
• Ability to organise and prioritise own and others workload
• Flexible working to meet the needs of the role
• Motivated to improve performance and services
• Strong communication skills - provide and receive complex and sensitive information
• Strong communication skills - use persuasion and negotiation with key stakeholders

Other

Essential

• Able to travel for the role within East of England
• Able to participate in the Senior Manager on call rota

Employer details

Employer name

Bedfordshire Hospitals NHS Foundation Trust

Address

Luton and Dunstable Hospital

Lewsey Road

Luton

LU4 0DZ

Any attachments will be accessible after you click to apply.

418-SM1179-EH