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Team Leader/ Senior Technician - Replenishment

University Hospitals of Leicester NHS Trust
£28,407 to £34,581 a year
Closing date
26 Apr 2024

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Other Health Profession
Band 5
Contract Type
Full Time
An exciting opportunity has arisen for an enthusiastic, proactive and hardworking Pharmacy Technician to develop their skills as a Team Leader/ Senior Technician in our Replenishment Areas. We have restructured the role to focus more on our replenishment service.

The post holder will be responsible for the co-ordination of the work through the replenishment areas to ensure accurate and timely supply services to internal & external customers including patients, ward staff, clinic staff and medical staff, which meets professional and legal requirements.

Main duties of the job

To act as a line manager for allocated staff ensuring that all aspects of performance, attendance, training and appraisal

Ensure effective stock control of drugs, minimise stock value and prevent accumulation of expired stock, whilst maintaining acceptable levels of availability.

To be responsible for the co-ordination and effectiveness of the replenishment services provided by the pharmacy department to all sites within the Trust, matching staff numbers with workflow.

To be responsible for the organisation of staffing levels in all areas of responsibility, including preparing and co-ordinating the staff rotas within those areas of responsibility, liaising with other team leaders as appropriate, and managing annual leave.

Ensure a smooth flow of work through replenishment areas through continuous performance, monitoring and evaluation.

To liaise with lead pharmacists and Medicines Management Technicians to ensure an efficient replenishment service is maintained by continuously monitoring and updating ward stock lists.

Ensure the replenishment service is maintained by completing accompanied ward visits and assessments regularly

To ensure that all stock errors are documented in line with departmental procedures

To take overall responsibility for the day-to-day functioning of the pharmacy robot including:

Investigate and respond to verbal complaints about the replenishment service, escalating these to a Senior Manager where appropriate.

About us

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:
  • high-quality care for all,
  • being a great place to work,
  • partnerships for impact, and
  • research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
  • we are compassionate,
  • we are proud,
  • we are inclusive, and
  • we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

Job description

Job responsibilities

  • To support the training and education team by overseeing the delivery of the induction, training and assessment of all staff in the replenishment areas.
  • To ensure that all staff are trained in the use of the computer system and liase with the pharmacy system manager as necessary.
  • To act as a line manager and role model for allocated staff and identify training and development needs of those staff through annual appraisal accompanied by personal development plan.
  • To be responsible for the performance management and sickness absence management of allocated staff.
  • Participate in the recruitment and selection of staff working within the areas of responsibility
  • To ensure that the Pharmacy service complies with Trust policies relating to health and safety including COSHH assessments, waste disposal, risk assessments, manual handling, and mandatory training.
  • To manage the co-ordination of bonding hazard/drug recalls in accordance with the UHL Hazard Recall Procedure, ensuring they are dealt with in an efficient and timely manner.
  • To be responsible for the development, preparation, updating and implementation of relevant Standard Operating Procedures (SOPs) and working practices across UHL in conjunction with other site team leaders.
  • To maintain dispensing and checking skills and to undertake dispensing in a UHL pharmacy department on a regular basis. To participate at a practical level in the full range of duties required of a Registered Pharmacy Technician, including prescription checking, patient counselling, cytotoxic dispensing, clinical trials dispensing, and controlled drug dispensing.
  • To participate in late duty, weekend and bank holiday work in accordance with departmental rotas.

Person Specification

Training and Qualifications


  • BTEC,NVQ or QCF Level 3 Pharmacy Qualification. Registered on the GPhC Pharmacy Technician register. Accredited Checking Technician.


  • COSSH. Management qualification



  • Significant experience within a replenishment setting preferably within pharmacy. Staff training. Supervisory skills. Significant experience as a pharmacy technician in a hospital pharmacy department.


  • Team Leader experience. Hospital sector experience. Pharmacy purchasing procedures. Pharmacy replenishment experience. Development and writing of Standard Operating Procedures. Use of JAC pharmacy computer system

Communication and relationship skills


  • Good written and verbal communication skills. Strong interpersonal and influencing skills. Team player and motivator. Ability to empathise with individuals. Patient/customer awareness

Analytical and Judgement skills


  • Ability to make decisions and see tasks through to completion. Ability to use initiative. Accurate and high attention to detail


  • Analysing stock usage. Understanding of pharmacy, stock control and management of pharmaceuticals.



  • Good I.T. skills and data handling. Calm under pressure.


  • Knowledge of HR Procedures. Knowledge of NHS organisation and new NHS initiative. Ideas generator.

Planning and organisation skills


  • Methodical and organised. Time management skills

Employer details

Employer name

University Hospitals of Leicester NHS Trust


Leicester Royal Infirmary

Infirmary Square



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