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Contract Support Officer

Nottinghamshire Healthcare NHS Foundation Trust
£28,407 to £34,581 per annum (pro rata for part time)
Closing date
4 May 2024

View more

Other Health Profession
Band 5
Full Time
An exciting opportunity has arisen within the Contracts Team at Nottinghamshire Healthcare NHS Foundation Trust. Nottinghamshire Healthcare NHS Foundation Trust is one of the country's leading Mental Health, Forensic and Community Services providers. As Contract Support Officer you will support Contracts Managers to manage their portfolios of healthcare contracts and assisting in the negotiation of these contracts.

The postholder will work within the existing Team to support the contractual delivery of services including sub-contracted services. The post holder will need to be able to manage often conflicting and non- negotiable deadlines and be a good communicator who can liaise and work in partnership with a wide range of organisations, agencies and individuals.

We are looking for a candidate with proven experience of working in multi-disciplinary groups and with a diverse range of stakeholders.

This is a full-time post (37.5 hours per week). The role will be based in Mansfield with some flexibility for home working where appropriate. Travelling across our Trust and Provider locations in Nottinghamshire and surrounding areas will be required.

Main duties of the job

The post holder will be responsible for: -

Assisting in the negotiation and management of a range of healthcare contracts including NHS, Non-NHS, Community, Council, Third Party (Voluntary) Sector and any other emerging contracts.

Responsible for the production of reports within agreed timescales.

Organisation and co-ordination of meetings, creation and distribution of agendas and meeting papers.

Minute taking and disseminating information to a range of internal and external stakeholders.

Assisting in the development and maintenance of contracts database and shared folder.

Supporting the process of ongoing contract review for a range of Providers.

Supporting Contracts Managers to manage their portfolio of healthcare contracts.

About us

Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.

As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We are committed to flexible and agile working, including the opportunity to join our bank.

Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.

We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.

If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you!


Job description

Job responsibilities

To support the ongoing contract review process for a range of Providers including:

a) Arranging meetings

b) Completion of agendas

c) Distribution of meeting papers

d) Participating in meetings

e) Minute taking / action logs

f) Distribution of minutes and action logs

g) Ensuring actions are delivered to agreed deadlines.

To support the effective contractual management of a portfolio of providers with the direction from Contracts Managers.

Assist in the development and construction of robust contracts such as NHS sub contracts, provider to provider sub contracts, provider agreements, memorandum of understandings.

Ensure effective engagement and working relationships with Commissioner and Provider representatives to ensure performance monitoring of contracts is undertaken and recorded in line with appropriate regulations and frameworks.

Prepare and collate the information required for regular contract performance meetings and reports highlighting areas of risk and concern, including outcomes data.

Support Contracts Managers across a wide range of internal / external meetings and working groups.

Provide effective administration cover and flexible support to the wider contracting team, including maintenance of office processes and protocols and develop maintain the contracts database.

Take responsibility for the efficient organisation and maintenance of a centralised computer-based filing system for all Trust contracts.

Support the administration of the contract database and facilitate and track the issue of contracts for signing.

Ensure the integrity of the Contracting Team by maintaining a professional manner and ensure all contacts with internal and external stakeholders are in a professional and welcoming manner.

Develop a good working knowledge of contracts held by the Trust and sources of information in order to be able to respond to queries where required.

Undertake specific project management work to assist in the delivery of key objectives and work strategies.

Person Specification

Physical Requirements


  • Ability to travel regularly between office bases and service provider sites.
  • Ability to use IT equipment

Qualifications - Academic / Craft / Professional


  • Degree or equivalent level of experience


  • Project management



  • Negotiation and influencing training



  • Experience of a range of computer based systems (e.g. Word, Excel)
  • Experience of compiling contracts, agreements, reports.
  • Experience of taking detailed minutes.


  • Experiences in commercial and contract administration skills



  • Knowledge of administrative systems and processes.
  • Broad understanding of National Policy and targets and specific knowledge of the community NHS / healthcare contracts.


  • Knowledge and experience of commissioning and contracting gained in health, social services or the voluntary / independent sector



  • Excellent written and oral skills, including report writing and correspondence.
  • Excellent level of numeracy.
  • Experience of working in multi- disciplinary groups and with diverse range of stakeholders.
  • Able to work effectively in a team.
  • Able to work quickly and accurately to competing deadlines.
  • Good communicator who can liaise and work in partnership with a wide range of organisations, agencies and individuals.
  • High degree of professionalism in behaviour and written documentation.
  • Ability to think ahead and anticipate needs before they arise.
  • Ability to work flexibly to meet needs of the service.
  • Commitment to collaborative and partnership working.



  • oAll colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
  • oAll colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust


Lichfield Lane, Mansfield

200 Lichfield Lane


NG18 4RG

Any attachments will be accessible after you click to apply.


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