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Deputy Sister/Charge Nurse - Head & Neck

Norfolk and Norwich University Hospitals NHS Foundation Trust
£35,392 to £42,618 a year [er annum, pro rata
Closing date
23 Apr 2024

View more

Band 6
Contract Type
Part Time
An exciting opportunity has arisen to join the Gissing Head & Neck Ward team which covers a range of specialties including Plastic Surgery, Ear Nose and Throat, Ophthalmology, Maxillofacial, General Surgery, Breast and Dermatology.

As Deputy Sister / Charge Nurse you will support and work as part of the Ward team, providing professional leadership and management within the work environment. The post holder will be accountable and responsible for the standards of care provided within Gissing H& N Ward and for leading, supporting and implementing innovative practice.

The post holder will provide direct patient care, demonstrating specialist knowledge and act as a resource and role model for the clinical team.

Main duties of the job

To be responsible for promoting and implementing practice conducive to the development of high-quality patient care, by providing professional, clinical, and managerial leadership.

To take charge of the Ward/Department in the absence of the Ward/Departmental Sister/Charge Nurse and provide support and guidance to all staff.

Provide specialist care to our unique case load of patients including Tracheostomy and Laryngectomy care, as well as the post operative care of free flaps.

To support the delivery of a high quality, safe and compassionate healthcare service,all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N& N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:
  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH site
  • Free 24-hours confidential counselling support
  • On-site Nursery
  • On-site cafes offering staff discounts
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Job description

Job responsibilities

  • Ensure practice is in accordance with the NMC Code of Professional Conduct and work within limits of competence.
  • Assist the Ward/Department manager in maintaining standards of nursing practice.
  • Carry out and advise/supervise junior staff in the assessment, planning, delivery and evaluating of nursing care.
  • Carry out the daily personal care of patients.
  • To take charge of the clinical area in the absence of the Ward/Department Sister/ Charge Nurse.
  • To ensure the patient administration systems e.g. PAS are up-dated to ensure real time data collection and confidentiality.
  • To ensure the effective use of information technology for the benefit of patient care in accordance with the Trusts Cyber Code of Conduct.
  • To ensure the confidentiality of information (written, verbal, electronic) is maintained, whilst being aware of the Freedom for Information Act.
  • To co-ordinate and monitor the progress of patients within their plan of care and to promptly and effectively communicate relevant changes in patient status to the multi-disciplinary team.
  • Effectively communicate complex, sensitive or contentious information to the multi-disciplinary team gaining their co-operation.
  • Communicate effectively with patients, relatives, carers, significant others, the multi-disciplinary team and support services.
  • To ensure that all staff adhere to Trust policies and the principles of their professional body.
  • To manage complaints in accordance with the Trusts Complaints Procedure.
  • To assist in the development of patient information liaising with PALS as necessary.
  • Use leadership skills to create an environment that is safe and supportive to ensure effective teamwork and a motivated, efficient workforce.
  • Gain awareness of resource management and departmental budgets utilising allocated resources appropriately.

Please see the attached job description for full details.

Person Specification



  • Registered Nurse on the appropriate part of the NMC register


  • A1 Vocational Assessor's Qualification or equivalent e.g. D32 / D33



  • Significant experience at Band 5 level, of which some is to be in a position relevant to the specialty



  • Excellent communication and interpersonal skills
  • Competency in advanced clinical skills including enhanced practice

Attitude, aptitude


  • Leadership qualities
  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence

Employer details

Employer name

Norfolk and Norwich University Hospital


Norfolk & Norwich University Hospital

Colney Lane



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