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Deputy Head of Site

Chelsea and Westminster Hospital NHS Foundation Trust
£66,718 to £76,271 per annum
Closing date
24 Apr 2024

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Other Health Profession
Band 8B
Contract Type
Full Time
In September 2015, the Chelsea and Westminster Hospital NHS Foundation Trust and the West Middlesex University Hospital NHS Trust became one integrated organisation under the name of Chelsea and Westminster Hospital NHS Foundation Trust. Services and administration may be delivered or managed across more than one site and the appointed candidate may be required to travel and work across all locations within the Foundation Trust on a frequent, ongoing basis. This will be discussed during the recruitment process.

The post holder will provide comprehensive business, operational, staffing and budget management. The post holder will be responsible for the efficient and effective day-to-day running of the Site Operations team and the Discharge Team, including the delivery of operational performance targets (finance, activity, workforce and quality/safety), the achievement of service objectives and local and national standards relevant to their service area. They will also provide professional leadership to the teams. As a member of the Emergency and Integrated Care management team, the post holder will share responsibility for the implementation of all Trust policies and the service improvement agenda within their area. They will be expected to actively seek opportunities to enhance the reputation of the Trust as a local service provider and employer of choice. The post holder may, on request be asked to undertake project work in other Divisions or Corporate.

Main duties of the job

  • Support the trust in service development within their service area
  • Lead on business planning within the service area and business priorities into meaningful operational targets.
  • Work with other members of EMIC to ensure that all Trust policies and procedures are adhered to.
  • Lead the multi-disciplinary team within the service area to deliver on the entirety of the Trust's performance agenda including finance, activity, workforce and quality/safety, access and clinical governance
  • Responsible and accountable for standards of patient care and the quality of the patient experience within the service area.
  • Ensure effective leadership and line management arrangements are in place for all staff within the service area
  • Regularly benchmark services and workforce establishment as an integral part of the service development and business planning process to ensure effective use of resources.
  • Adhere to the standards laid down in the NHS Code of Conduct for Managers, NMC code of practise and at all times act in a manner that reflects and promotes the values of the Trust
  • Ensure that all activity and service objectives are effectively met in compliance with Trusts Standing Orders and Standing Financial Instructions
  • Work closely with other colleagues within the service area to achieve improvements in the quality and efficiency of patient services

Please refer to JD

About us

About the Trust

Chelsea and Westminster Hospital NHS Foundation Trust provide services from two main hospitals, Chelsea and Westminster Hospital and West Middlesex University Hospital, and a number of clinics across London and the South-East.

We have nearly 7,000 members of staff that are PROUD to Care for nearly one million people. Both hospitals provide full clinical services, including full maternity, emergency and children's,in addition to a range of community-based services across London, such as award-winning sexual health and HIV clinics.

We're one of the best performing Trusts in the country. We're also one of the top trusts to work for -our staff says they're engaged, motivated, and would recommend us as a place to work and receive treatment. Our Trust has been rated by the Care Quality Commission as 'Good' in all five of the main domains of safe, effective, caring, responsive and well-led, giving an us overall rating of 'Good'. We've also been awarded an'Outstanding' rating for 'use of resources' by an NHS Improvement inspection.

Our facilities are some of the best in the country. We have been investing significant Capital year on year in our estate.We have recently completed a �30m expansion of our adult and neonatal critical care facilities at Chelsea and Westminster and are planning an ambitious �60m development of an Ambulatory Diagnostics Centre at West Middlesex.

Job description

Job responsibilities

Key working relationships
  • Director of Operations
  • Hospital Director
  • General Managers
  • Service Managers
  • Director of Nursing
  • Heads of Nursing & Midwifery
  • Head of Therapies
  • Senior Nurses
  • Hospital at Night teams
  • Ward/Departmental Senior Sisters & Charge Nurses
  • Specialists Nurses
  • Practitioners and Consultant Nurses
  • Consultant medical staff
  • Members of the Allied Health Professions
  • Facilities and Estates Teams
  • All medical staff

  • Commissioners
  • Local authorities and Social Services
  • Ambulance Trusts

Other healthcare providers

Person Specification

Education and Qualification


  • NMC Registered Nurse
  • Degree Registered
  • Masters Level Study or a willingness to undertake
  • Completed, or willing to undertake, management/leadership qualification or extensive management experience



  • Significant Experience (in different and varied acute clinical settings) confident working at a band 6+ level
  • Experience of teaching and assessing
  • Team management and development experience
  • People Management experience
  • Experience of working with an electronic patient record

Skills and knowledge


  • Management of tracheostomy
  • Alert Course
  • Management of NIV including interpretation of ABG / VBG
  • Cannulation, phlebotomy, catheterisation (male and female)
  • Perform a comprehensive clinical assessment
  • Excellent problem solving skills
  • Ability to work independently and as part of a team
  • Excellent verbal and written communication skills
  • Ability to manage potential conflict/difficult situations
  • IT skills including word, Cerner, PowerPoint, excel, email and internet

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust



369 Fulham Road


SW10 9NH

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