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Operational Services Manager

Employer
University Hospital of North Midlands NHS Trust
Location
Stoke-on-Trent
Salary
£28,407 to £34,581 per annum
Closing date
23 Apr 2024

View more

Profession
Other Health Profession
Grade
Band 5
Contract Type
Permanent
Hours
Full Time
An exciting opportunity within the Trauma & Orthopaedic Directorate has arisen for an Operational Services Manager. The post-holder will be dynamic, organised and will work closely with the wider Directorate Management Team in ensuring efficient and effective operational management.

This is an excellent opportunity for someone seeking to develop in a managerial capacity.

The post holder is responsible for the administrative, clerical and secretarial staff within the Directorate. You will gain a wide experience including involvement in complaints management, waiting list management and will assist the Directorate Management Team with daily operational issues.

Main duties of the job

This post offers an excellent opportunity either for development in gaining exposure to a wide range of operational issues within the directorate, or for an existing Operational Services Manager wanting a challenge in a new directorate. The Trauma Directorate is exciting and fast paced and includes elective and non-elective services for Trauma & Orthopaedics, Neurosurgery and Major Trauma.

We are looking for someone who has excellent inter-personal and communication skills, with the ability to forge and maintain relationships. The ability to manage a busy workload and to prioritise, quickly find solutions and to focus on critical issues when decision making is essential.

The post holder is responsible for the administrative, clerical and secretarial staff within the Directorate. You will gain a wide experience including involvement in complaints management, waiting list management and will assist the Directorate Management Team with daily operational issues.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we're highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.

We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.

Job description

Job responsibilities

For further details please see the attached job description and person specification. Applicants are also encouraged to contact the department for further information or an informal visit.

Person Specification

Qualifications

Essential

  • Educated to degree level or equivalent level of knowledge


Desirable

  • Diploma/Degree in Management or health related subject


Experience

Essential

  • 2 years experience of working in an acute Trust (working to degree level) in a management role


Desirable

  • Experience of management of change issues
  • Experience in introducing innovative practice


Skills & Knowledge

Essential

  • Operational management skills
  • Leadership and team building skills, able to develop strong multi-disciplinary relationship
  • Ability to work in a high pressured environment & work to deadlines
  • Ability to develop and deliver action plans in relation to the NHS Agenda
  • Able to positively influence to ensure effective and efficient delivery of service
  • Awareness of NHS plan access Targets


Desirable

  • Knowledge of the business planning process.
  • Knowledge of workforce planning


Employer details

Employer name

University Hospital of North Midlands NHS Trust

Address

Royal Stoke University Hospital & County Hospital

Newcastle Road

Stoke-on-Trent

ST4 6QG

Any attachments will be accessible after you click to apply.

205-6173519

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