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Service Manager

Hertfordshire Partnership University NHS Foundation Trust
St Albans
£50,952 to £57,349 per annum
Closing date
23 Apr 2024

View more

Other Health Profession
Band 8A
Contract Type
Full Time
Help us achieve our vision for acute services in Hertfordshire.

We're looking for a talented health or social care professional to lead our innovative and progressive acute services in Herts. It is an exciting time to join us following the remodeling of our unplanned care pathway. The role will provide a genuine opportunity for you to develop your management skills and make a difference.

Main duties of the job

You'll have substantial management experience within the NHS, and significant experience of working with clinicians and multi-disciplinary teams to achieve service improvement. We'd like to see a real passion for operational management in acute mental health services, and the difference you can make to service users and carers. It's a challenging role, in a challenging environment, but we believe it will provide a talented and ambitious manager with real scope to develop and influence practice.

You'll have the opportunity to participate in our Leadership Academy, and benefit from excellent promotion prospects, some state of the art clinical environments and the opportunity to be part of a fantastic multidisciplinary team of staff who are genuinely committed to improving the lives of our service users and carers. We have an excellent range of staff benefits.

You'll need to be a car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving).

About us

HPFT is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Our Trust values are:

Welcoming. Kind. Positive. Respectful. Professional.

These values are at the core of who we are, everything we do, and how we do it!

Job description

Job responsibilities

The Service Manager will work closely with the Service Line Lead and management teams to ensure the effective co-ordination and operational delivery of in-patient services in HPFT.

Particular key responsibilities will be:

You will assist the Service Line Lead deliver a service taking account of the Trusts transformation agenda and implementation of care pathways ensuring a cohesive, effective and seamless service is provided for service users

Ensure the effective delivery of in-patient services working on a whole systems approach to achieve required levels of performance.

Support management of relationships with key stakeholders as required by the Service Line Lead

Please see attached Job description and person specification for details about this rol e.

Person Specification



  • First or higher degree Professional qualification in relevant area of health or social care.
  • Postgraduate qualification or formal management training



  • management experience in relevant area of health or social care.
  • Demonstrable success in performance management and appraisal with multidisciplinary staff group.
  • Demonstrable success in quality improvement.
  • Experience of multi-disciplinary and multiagency working.

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust


Waverley road

99 Waverley road

St Albans


Any attachments will be accessible after you click to apply.


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