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Critical Care Unit Manager

Queen Victoria Hospital NHS Foundation Trust
East Grinstead
£43,742 to £50,056 per annum
Closing date
23 Apr 2024

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Other Health Profession
Band 7
Contract Type
Full Time
An exciting opportunity has arisen for a dynamic and experienced senior nurse to manage a team in Critical Care at the Queen Victoria Hospital.

We specialise in head and neck surgery, plastics and burns care. Our unit is challenging , exciting and supportive and you will be working as part of highly skilled dynamic and friendly team.

The role requires taking charge of the unit, supervising clinical care, and managing a group of team members. The post holder will assist the Head of Nursing with the continuing responsibility for Critical Care services. To ensure the assessment of care needs, and the development, implementation and evaluation of programmes of care is of a high standard. The successful applicant will be expected to provide leadership, role model good professional practice and behaviour and maintain a safe environment. The Ward Manager is responsible for sickness and performance management and appraisals.

In addition the Ward/Unit Manager will demonstrate compliance with the administrative and clinical systems and use these resources efficiently to support the workforce to fully utilise all their time and skills in the delivery of quality care and enhanced patient experience in line with the trusts strategic objectives.

Main duties of the job

  • Exercise strong and effective leadership acting as an exemplary role model for the ward/department team.
  • Maintain adequate staff cover and skill mix on the ward through effective use of staffing rotas
  • Ensure staff compliance with mandatory training and maintain current records.
  • Ensure that the ward participates in maintaining standards relating to clinical governance.
  • Responsible for the implementation of risk management policies within the ward/department, including the development, implementation and monitoring of action plans to address identified risks.
  • Responds within appropriate time frames to patient complaints and concerns and ensure outcomes and action plans are implemented and monitored.
  • Responsible for ensuring compliance with Trust policies and procedures. In collaboration with the Head of Nursing, implement the Trust grievance/disciplinary policy with the aim of ensuring early identification of performance issues.
  • Monitor and manage staff sickness/absence following the Trust guidelines, and liaise with the Head of Nursing as necessary.
  • Participate in recruitment and selection of staff within the nursing team ensuring appropriate policies are adhered to.
  • Monitor performance of staff ensuring that learning needs are identified through personal development plans, appraisal systems and supervised practice.

About us

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise.Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services.Patients consistently rate QVH amongst the top hospitals in the country for quality of care.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Job description

Job responsibilities

For any further information, please refer to detailed job description attached. Informal visits also welcomed.

Person Specification



  • NMC registered
  • Post registration in Intensive Care
  • ENB 998 or Mentorship equivalent


  • Management and leadership qualifications



  • Current experience of clinical nursing practice in an acute setting at Band 6 or above
  • Management and leadership experience
  • Experience in learning from incidents and complaints and supporting changes in practice


  • Experience of working as a senior nurse with managerial responsibility in critical care
  • Involvement in service improvement and the implementation of change

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust


Queen Victoria Hospital

Holtye Road

East Grinstead

RH19 3DZ

Any attachments will be accessible after you click to apply.


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