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Information Analyst

Employer
Livewell Southwest CIC
Location
Plymouth
Salary
£28,407 to £34,581 a year pa, pro-rata
Closing date
18 Mar 2024

View more

Profession
Other Health Profession
Grade
Band 5
Hours
Full Time
37.5 hours per week. Business Intelligence is responsible for the development and delivery of all Information systems within the organisation. The teams primary function is to supply senior managers, Commissioners and executives with the information they require to make sound business decisions that will improve the effectiveness of all services. In addition the team support various operational systems with system technical support plus provide operational and ad-hoc reporting for all staff.

The Information Analyst will play a key role in the provision of an efficient information service to the Organisation and its Commissioners. This will focus primarily on the regular reporting and analysis of patient waiting times and clinical activity for national returns, commissioning datasets, contract monitoring and clinical quality indicators.

This roles primary purpose is to enable LSW to extract, create, build and maintain timely data submissions to the NACR (National Audit of Cardiac Rehabilitation), in the required formats / methods. Data quality and integrity are key elements to this project and this post will support this in collaboration with the BI Team.

The Information Analyst will be required to interrogate large, complex and sensitive datasets and undertake comprehensive analysis in response to both internal and external information requests and provide interpretation and narrative to ensure the message is understood.

Main duties of the job

  • To primarily support a project linked to NACR (National Audit of Cardiac Rehabilitation) in which we are required to create, build and support a reporting function to support Cardiovascular prevention and Rehabilitation services.
  • To provide this reporting function through the dedicated milestones required in collaboration with the BI Team.
  • To support the Cardiac Directorate with reporting and ensure stakeholders, commissioners and external bodies are communicated with and supported with the NACR reporting function.
  • To work with the rest of the Business Intelligence Team to ensure the organisation meets its business intelligence needs. This covers internal/external, statutory/mandatory requirements and ensuring that deadlines and timescales are met.
  • To take responsibility in ensuring that reports are available to all teams within the organisation and to assist stakeholders in making decisions.
  • To have an acute awareness of data quality in all work undertaken and to put measures into place to resolve or escalate problems as appropriate
  • To act as the business intelligence support for a nominated locality team within LSW. This will involve regular liaison with service managers within the locality and providing specialist advice and guidance with regards to the services provided by the Business Intelligence Team.

This role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility.

About us

Livewell Southwest is an independent, award-winning social enterprise providing integrated health & social care services for people across Plymouth, South Hams & West Devon, as well as some specialist services for people living in parts of Devon & Cornwall. With teams in community hospitals, GP practices, sports centres, health & wellbeing hubs.

As an organisation with a strong social conscience, we always value being kind, respectful, inclusive, ambitious, responsible and collaborative. Transforming services to make them sustainable, ensuring that we value, support & empower each other.

We are committed to involving the people we care for, families & carers in everything that we do, working towards co-production where we can. Helping us to deliver the right care for people, in the right place & at the right time. By putting people at the centre of what we do, we ensure to support people to lead, healthy independent lives & be the very best at helping people to live well.

Valuing our employees making an investment in their development a priority. We offer:

Protected CPD time for registered staff

Various development pathways and ongoing regular training packages for all staff

Leadership & mentoring programmes

Access & funding for training including Care Certificate, Assistant Practitioners Course & Scholarship Into Nurse Training

A Robust Preceptorship

A bespoke induction programme

Existing members of the NHS Pension Scheme can continue their membership when they join the organisation.

Job description

Job responsibilities

Directorate:

Finance

Job Description

Job Title:

Information Analyst

Pay Band:

5

Base and Service:

Working from Home / Office usage as required Business Intelligence

Reports to (Line Manager):

Performance and Information Manager

Accountable to (Professionally/managerially):

Performance and Information Manager

Dimensions and Context of Role:

Business Intelligence is responsible for the development and delivery of all Information systems within the organisation. The teams primary function is to supply senior managers, Commissioners and executives with the information they require to make sound business decisions that will improve the effectiveness of all services. In addition the team support various operational systems with system technical support plus provide operational and ad-hoc reporting for all staff.

The Information Analyst will play a key role in the provision of an efficient information service to the Organisation and its Commissioners. This will focus primarily on the regular reporting and analysis of patient waiting times and clinical activity for national returns, commissioning datasets, contract monitoring and clinical quality indicators.

This roles primary purpose is to enable LSW to extract, create, build and maintain timely data submissions to the NACR (National Audit of Cardiac Rehabilitation), in the required formats / methods. Data quality and integrity are key elements to this project and this post will support this in collaboration with the BI Team.

The Information Analyst will be required to interrogate large, complex and sensitive datasets and undertake comprehensive analysis in response to both internal and external information requests and provide interpretation and narrative to ensure the message is understood.

The Information Analyst will be responsible for maintaining data completeness and accuracy by identifying and analysing data anomalies and instigating corrective action.

The post holder will be expected to prioritise their workload, interpret the relevant policies and use their own initiative to achieve expected work tasks and outcomes, within agreed deadlines for regular data processing, internal and external reporting.

Key Tasks and Responsibilities of the Post:
  • To primarily support a project linked to NACR (National Audit of Cardiac Rehabilitation) in which we are required to create, build and support a reporting function to support Cardiovascular prevention and Rehabilitation services.
  • To provide this reporting function through the dedicated milestones required in collaboration with the BI Team.
  • To support the Cardiac Directorate with reporting and ensure stakeholders, commissioners and external bodies are communicated with and supported with the NACR reporting function.
  • To work with the rest of the Business Intelligence Team to ensure the organisation meets its business intelligence needs. This covers internal/external, statutory/mandatory requirements and ensuring that deadlines and timescales are met.
  • To take responsibility in ensuring that reports are available to all teams within the organisation and to assist stakeholders in making decisions.
  • To have an acute awareness of data quality in all work undertaken and to put measures into place to resolve or escalate problems as appropriate.
  • To act as the business intelligence support for a nominated locality team within LSW. This will involve regular liaison with service managers within the locality and providing specialist advice and guidance with regards to the services provided by the Business Intelligence Team.
  • To have a good working knowledge of the systems managed by the Business Intelligence Team and to ensure that reporting is accurate and up to date.
  • Highlight potential conflicts and problems or issues to the Information Manager and enable, implement and deliver changes and solutions.
  • To maintain and enable open communication, and to give advice and guidance to other departments, senior managers, clinicians and external stakeholders in a professional manner
  • To represent the organisation in forums as agreed with the Information Manager. These will include forums at an internal / external local, regional and national level in support of the national agenda to ensure the organisation is aware of and can meet future requirements.
  • To have a good understanding of the use of the organisations clinical systems and to contribute to the delivery of a pre-defined training package to users of the systems.
  • To undertake appropriate training and to enhance skills to enable and improve the Business Intelligence provision.
  • To understand and participate in general duties within the Business Intelligence Team
  • To undertake other relevant duties as may be required by the Performance and Information Manager.


Person Specification

Experience

Essential

  • Experience of analysing and interpreting complex information and presenting it in a simplified manner.
  • Experience manipulating large datasets from a computerised information system.
  • Experience in working with large, aggregate reports e.g. NHS central returns and commissioning datasets.
  • Experience in implementing policies and guidelines and monitoring adherence of staff at various levels across the organisation e.g. calculation and reporting of patient waiting times.
  • Experience generating reports using web-based reporting services e.g. Microsoft SQL Reporting Services.
  • Demonstrable understanding of NHS care structures and information flows within the NHS.
  • Knowledge and understanding of procedures and guidelines around NHS central returns and commissioning datasets and contract monitoring.
  • A good understanding of SQL programming.
  • Strong knowledge and understanding of relevant NHS policies and initiatives, including National waiting times targets, Secondary Uses Service (SUS), and 18 weeks Referral to Treatment Time.


Desirable

  • A strong, working knowledge of data definitions and standards in the NHS Data Dictionary.
  • Knowledge of Data Protection and Caldicott principles.
  • Knowledge of POWER BI software and usage for reporting purposes


Qualifications

Essential

  • Educated to degree level or equivalent relevant experience in a similar role.
  • A minimum of GCSE (or equivalent) grade B or above in Mathematics and a grade C or above in English.


Desirable

  • ECDL or other accredited qualification in using software packages.
  • Completion of industry standard recognised courses in SQL Server
  • Evidence of further professional development e.g. a certificate in use of SQL server or Advance use of Microsoft Office applications.


Skills

Essential

  • Advanced keyboard and computer skills.
  • Excellent written, verbal and presentation skills.
  • Excellent analytical and numeric skills.
  • Ability to manage own workload.
  • Ability to use own initiative to determine the most appropriate methods to achieve expected work tasks and outcomes.
  • Ability to influence and interact with people at varying levels.
  • Ability to work under pressure within deadlines.
  • Ability to work as part of a team.
  • Good communication and interpersonal skills, including the ability to provide detailed business intelligence advice to both other specialists and non-BI staff.
  • High level skills and an excellent working knowledge of MS Office packages.


Employer details

Employer name

Livewell Southwest

Address

Crownhill Court,

Tailyour Road,

Plymouth

Devon

PL6 5DH

Any attachments will be accessible after you click to apply.

B9832-24-0028

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