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Neonatal Quality and Safety Senior Sister

Chelsea and Westminster Hospital NHS Foundation Trust
£43,742 to £50,056 per annum plus HCAS
Closing date
12 Mar 2024
This role will support in delivering the quality and governance risk agendas across the neonatal services in the Trust, in conjunction with the governance lead consultant.

Embed a robust performance management framework in place to deliver on all aspects of the risk management and clinical governance agendas

Support delivery of the risk management strategy which supports internal reporting and communication across the Trust and to external partners.

Main duties of the job

Working with risk lead to identify, monitor and support risk issues within the department ensuring a risk aware workforce.

Lead on compiling delegated risk reports that can be used across all professionals (local management teams, coroner, NMC, GMC, patients etc)

Promote and encourage risk reporting and risk and safety awareness across the area.

Responsible for feeding back to patients following SI/panel investigations.

Ensure the service complies with the duty of candour responsibilities.

Using information and learning from incidents to be proactive in developing practice, informing TNA for the service and ensuring the delivery of the highest standards of care provided within the service.

Responsible for feeding back to staff following SI/Panel reviews to ensure individual learning.

Ensure completion of relevant audits to give assurance on standards

To provide professional support to the Senior Nursing team and Clinical Director in relation to clinical risk, complaints and the governance agenda.

About us

Chelsea and Westminster Hospital NHS Foundation Trust provide services from two main hospitals, Chelsea and Westminster Hospital and West Middlesex University Hospital, and a number of clinics across London and the South-East.

We have nearly 7,000 members of staff that are PROUD to Care for nearly one million people. Both hospitals provide full clinical services, including full maternity, emergency and children's, in addition to a range of community-based services across London, such as award-winning sexual health and HIV clinics.

We're one of the safest and best performing Trusts in the country. We're also one of the top trusts to work for - our staff say they're engaged, motivated, and would recommend us as a place to work and receive treatment.

Our Trust has been rated by the Care Quality Commission as 'Good' in all five of the main domains of safe, effective, caring, responsive and well-led, giving an us overall rating of 'Good'. We've also been awarded an 'Outstanding' rating for 'use of resources' by an NHS Improvement inspection..

Our facilities are some of the best in the country. We have been investing around �10 million a year in our estate. We have recently completed a �30m expansion of our adult and neonatal critical care facilities at Chelsea and Westminster and are planning an ambitious �60m development of an Ambulatory Diagnostics Centre at West Middlesex.

Job description

Job responsibilities

  • To offer professional and operational support to the Neonatal clinical team in relation to Complaints, Clinical Incidents, Risks and Governance initiatives.
  • The post holder will support with implementation of the risk strategy ensuring that it complies with the Trust risk strategy and incorporates all required external influences.
  • Provide advice, support and leadership to all staff within the Neonatal services with regard to Risk Management and Clinical Governance issues.
  • Assist with the day to day risk management procedures including the accurate reporting of incidents onto the Datix electronic system and to ensure that the appropriate actions are taken in relation to any risks that are identified.
  • To be responsible for ensuring incidents from the service are reported to the NPSA via the Datix reporting system.
  • To coordinate delegated investigations and provide leadership and support for staff when Serious Incidents (SI) occur within Neonatal services.
  • To ensure all guidelines are within in date and there is a process for ensuring they are all reviewed in a timely manner across the directorate.

Please see attached job description and person specification to this advert for further details.

Person Specification

Education and Qualifications


  • Registered Children's/ Adult Nurse/ Midwife
  • Neonatal Qualification (Qualified in Speciality QIS)
  • Educated to or working towards degree level (extensive clinical experience will count towards this
  • Evidence of recent, on-going, clinical professional and personal development
  • Experience as a neonatal nurse
  • Experience of leading and implementing a change in practice
  • Proven track record in delivering high quality improvements/projects/pieces of work within a specified timeframe
  • Ability to investigate incidents and complaints to a high standard
  • Demonstrable experience of managing time effectively
  • Excellent communication skills
  • Computer literate - able to use PowerPoint, Excel, Word and Outlook confidently and competently
  • Excellent customer care skills


  • Previous risk management experience
  • Experience of multidisciplinary investigations
  • Risk management qualification
  • Master's Degree qualification

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust


Chelsea and Westminster NHS Foundation Trust (Cross site)

369 Fulham Road


SW10 9NH

Any attachments will be accessible after you click to apply.


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