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Business Support Officer - Fundraising

University Hospitals Dorset NHS Foundation Trust
£28,407 to £34,581 a year pa/pro rata
Closing date
8 Mar 2024

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Other Health Profession
Band 5
Contract Type
Part Time
We have an exciting opportunity for an experienced Business Support Officer to join our friendly team at University Hospitals Dorset NHS Charity!

Your main focus will be to support the senior management team with the administration and business areas in the charity team, specifically with the administration of legacies, administration and financial recording of all donations and income, CRM databases and to be responsible for the smooth processing of internal charity funding applications.

We are looking for an enthusiastic, driven individual who has experience in working for a charity and has a sound understanding of the fundraising landscape and how to raise substantial funds to support our local hospitals. You will thrive in a busy environment, be able to work on your own initiative and manage your workload independently.

UHD NHS Charity raises funds to enhance patient care, treatment, services and support staff welfare and development.

Location: Royal Bournemouth and Poole Hospital

Interview Date: 13th March 2024

Main duties of the job

You must have experience of charity, processing funding applications and financial processes as you'll be responsible for supporting legacy fundraising/administration, all income/donation administration and overseeing both the financial and funding administration processes.

Supporting the senior management team with:
  • ensuring the correct processing of charity funding applications from submission to approval
  • liaison with fund signatories, care groups and clinical areas
  • supervision and support to the fundraising administrators, ensuring agreed processes are followed
  • administration and recording of legacy donations and notifications
  • promotion of legacies
  • stewardship and cultivation programme for legacy pledgers
  • CRM database management

About us

Our charity team is based across both Poole and Royal Bournemouth Hospitals with the expectation for team members to be flexible in working across these offices.

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview

Job description

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Person Specification



  • Demonstrable and relevant experience in regards to working within the fundraising department of a charity
  • Demonstrable and relevant experience in regards to relationship fundraising and fundraising databases
  • Demonstrable and relevant experience in regards to project management


  • Experience of working in a hospital charity or NHS
  • Experience of working with volunteers

Technical Skills and Competencies


  • Excellent planning and organising skills with demonstrable ability to adapt plans to meet strategic aims.
  • Ability to assess, analyse and report on a range of activities and metrics
  • Ability to line manage and deliver specialist training to other staff with regard to fundraising techniques and methods



  • Knowledge of charity fundraising techniques and methods
  • Knowledge of charity legislation, gambling legislation, gift aid legislation and the Fundraising Regulator codes of practice
  • Awareness, understanding and ability to apply data protection regulation

Other requirements


  • Able to work occasional evenings and weekends and across hospital sites
  • Ability to travel



  • Degree level or equivalent demonstrable experience


  • Institute of Fundraising Certificate

Employer details

Employer name

University Hospitals Dorset NHS Foundation Trust


University Hospitals Dorset - All Sites

Longfleet Road


BH15 2JB

Any attachments will be accessible after you click to apply.


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