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Quality Governance Advisor

Shrewsbury and Telford Hospital NHS Trust
£35,392 to £42,618 per annum / pro rata
Closing date
7 Mar 2024

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Other Health Profession
Band 6
Contract Type
Full Time
We have an exciting opportunity for a Quality Governance Advisor to join the Quality Governance Team to work collaboratively across disciplines, and lead on all aspects of quality governance including incident investigations, as delegated by the Quality Governance Lead, within the Divisions to facilitate learning and improvements in clinical practice and safety to reduce risk.

The role will incorporate the promotion of a positive learning environment where changes are established and embedded to improve patient safety, experience and outcomes. An open learning culture will be fostered which will ensures that both lessons are learnt and appropriate action is taken in response to mistakes and service failures as well as learning from excellent practice and contributing to the dissemination of this.

Main duties of the job

The post holder will support the Quality Governance Lead and the Clinical Governance Leads for the Division to ensure that all areas of quality governance including clinical incidents, serious clinical Incidents and the wider Trust Clinical Governance and Quality Improvement agenda are addressed and actioned.

The post holder will be required to ensure investigations are investigated in accordance with Trust and National procedures (where applicable). The post holder will be required to ensure appropriate linkage of such investigations to complaints and HMC investigations (where applicable).

The post holder will be responsible for ensuring any lessons to be learned as a consequence of the investigation are identified and shared with the relevant key stakeholders.

The post holder will work alongside clinical specialists to ensure that appropriate clinical advice is sought and provided to investigations and other quality governance processes.

The post holder will support the clinical and/or operational teams at the debrief for staff and/or patients/family following the completion of an investigation. The post holder will provide advice and guidance on Trust wide policies relevant to patient safety investigations.

About us

This is an exciting opportunity to join the Quality Governance Teams as the Trust continues on our improvement journey. The implementation of the new Patient Safety Incident Response Framework (PSIRF) is an enabling the teams to support and develop the their roles to support patients, families and clinical teams.

You will be part of a wider team including the Patient Safety Team and each of the Divisional Governance teams. There will be a variety of opportunities for development and you will play a role in shaping the future direction for quality governance and patient safety.

Job description

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification



  • Educated to degree level or equivalent experience
  • Evidence of continuing professional development

Experience and knowledge


  • Evidence of producing high quality complex reports
  • Previous experience of dealing with incidents/learning from incidents
  • Evidence of working in a complex and changing environment
  • Knowledge of patient safety framework as implemented within the NHS
  • Understanding of the quality standards applicable to the NHS (eg: CQC / commissioner requirements).


  • Knowledge of current approaches to incident management
  • Experience of investigation tools and techniques

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust





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