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EPR Technical Analyst

Employer
Bradford Teaching Hospitals NHS Foundation Trust
Location
Bradford
Salary
£35,392 to £42,618 per annum
Closing date
9 Mar 2024
View more categoriesView less categories
Profession
Other Health Profession
Grade
Band 6
Contract Type
Permanent
Hours
Full Time
Note: This job is being advertised concurrently by Bradford Teaching Hospitals NHS Foundation Trust and Calderdale & Huddersfield NHS Foundation Trust. You only need to make a single application through either one of the Trusts.

Bradford Teaching Hospitals NHS Foundation Trust and Calderdale & Huddersfield NHS Foundation Trust have a shared instance of Cerner Millennium Electronic Patient Record. Cerner is market leading EPR and has revolutionised the way in which we all work by using technology to improve quality & patient safety, this in turn helps to provide the future of 'excellence in patient care' at both Trusts.

The role is a key part of our technical team and will report to the Integration Architect and work alongside other members of the technical team as well as the broader EPR team. It is an exciting time to join as the role will be involved in innovative development projects and a large rollout to a third regional Trust.

Main duties of the job

To be a lead specialist in the Technical Elements of the Cerner Millennium EPR performing daily maintenance and providing regular peer support to others in the EPR team.

Assisting the Integration Architect with overall domain management for Millennium EPR for both Acute Trusts.

Responsible for daily, weekly and monthly compliance checks against the Cerner Millennium recommended compliance rate against patches/fixes and updates.

Responsible for software and its maintenance which enables colleagues to use the system and to ensure its optimum performance i.e. reviewing interfaces and ops job etc.

The work pattern can be unpredictable during maintenance, upgrades and unforeseen outages which can require prolonged periods of concentrating to provide a prompt support process and return to optimum system running.

About us

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:
  • We value people
  • We are one team
  • We care

We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Job description

Job responsibilities

See attached job description and person specification for more information about this role.
  • Maintaining a good level of system compliance. This covers performance checks (ensuring all purges and operational jobs are running successfully to maintain optimal performance of the back-end database) along with solution checks (to ensure each solution meets supplier requirements and to take independent action to resolve any failures). The system is measured against supplier metrics to give a domain rating. Failed checks offer guidance on how to fix the issue.
  • Working with colleagues at both trusts to ensure system access is secure and fit for purpose and that roles are maintained and/or adapted to keep up with an evolving workforce (new clinical roles are developing all the time and new ways of working are being agreed). This is to ensure appropriate security, minimise data governance breaches and ensure operation within professional guidelines).
  • Building up an understanding of areas of work undertaken by the other roles within the technical team (as outlined below).
  • Clinical Systems Interfaces in the Trust Integration Engine. This includes general interface monitoring, management, troubleshooting and resolution alongside the Integration Specialist and provision for new projects/clinical systems that require additional interfacing.
  • Keeping up to date with new interface technologies e.g. FHIR (Fast Healthcare Interoperability Resources), CCL (Cerner Custom Language) and MPage development.
  • Gaining an understanding of the Cerner data model and how that be applied to custom development. This is working with the current CCL/MPage developer to build in resilience.
  • Maintaining an established working partnership with the supplier (Oracle Cerner).
  • To be available when needed to work out of hours when Cerner are carrying out maintenance work. This will involve troubleshooting testing and validating to ensure no negative impact on the overall Domain/System.
  • There may be potential to work as part of an on-call function.
  • To offer resilience for the technical team as required.ie deputising for the Integration Architect and being proficient in all areas of interfacing and development undertaken by the broader Technical Team.
  • Provide support and advice to colleagues within the wider EPR back office team.
  • To undertake any training necessary for the safe and efficient performance of duties. and provide support and training within the peer group.
  • Investigate, diagnose, resolve complicated/complex queries made of several components, where there are several options analyses user requirements which may require configuration of software and solutions. Examples of this include the analysis of upgrading and/or maintaining components and packages for the joint EPR, assessing organisational and clinical impact by engaging relevant stakeholders choosing the most appropriate solution.
  • Plan and organise straightforward activities, some ongoing Plan and organise complex activities or programmes, requiring regular checking and adjustment.to ensure the system provides optimal performance.


Person Specification

Qualifications

Essential

  • Specialist knowledge and expertise acquired through degree level/post-registration diploma or equivalent experience.
  • IT Service management qualification


Knowledge

Essential

  • Must have a post-registration diploma level.
  • A high level of understanding of software development with specific experience with an electronic patient record. (Cerner preferred).
  • Able to demonstrate the ability set out work priorities and operate at your discretion within defined parameters
  • Advanced level IT skills e.g. Database Management, Understanding Programming language and tools and interface Management Systems.
  • Interface with internal/external stakeholders in designing/adapting requirements in line with specification
  • Demonstrate a structured and logical approach to complex problem solving and working practices in interface and domain performance issues.
  • A solid understanding of Cerner Millennium and/or EPR systems gained through formal supplier training and attending appropriate study days and working in the specialist area
  • Good working knowledge of modern software development environments.
  • Knowledge of the management, support and maintenance of IT systems.


Desirable

  • NHS ITK Standards
  • HL7 Messaging
  • Working knowledge of testing strategies, writing test plans and testing systems


Experience

Essential

  • Extensive NHS information experience in a health/public sector organisation
  • Experience of managing the complete systems development life cycle, specifically in relation to clinical systems.
  • Experienced in managing conflicting and competing priorities.
  • Experience of using some or all of: oCerner Millennium oCitrix oCerner Command Language oIntersystems Healthshare/Ensemble
  • Experience in database design, database/data source integration
  • Experience in complex system administration
  • Able to analyse and interpret data in a logical and structured manner
  • Experience of setting and adhering to documentation standards


Desirable

  • A solid understanding of Cerner Millennium and/or EPR systems gained through formal supplier training and attending appropriate study days and working in the specialist area


expertise

Essential

  • Good interpersonal skills to ensure effective interaction with the immediate Team and all levels within both Acute Trusts and Supplier Organisations
  • Able to demonstrate a strong attention to detail with detailed specifications and complex solution checks.
  • Ability to assimilate new information quickly and adapt to a flexible and rapidly changing work environment
  • Ability to work on own initiative without reference to manager
  • Ability to work effectively as part of a team
  • Ability to work under pressure and to specified deadlines working autonomously
  • Investigate, diagnose, resolve complicated/complex queries made of several components, where there are several options analyses user requirements which may require configuration of software and solutions.


Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

Bradford Teaching Hospitals

Bradford

BD9 6RJ

Any attachments will be accessible after you click to apply.

389-24-6089797

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