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Wheelchair Service Manager

Essex Partnership University NHS Foundation Trust
Southend on Sea, Essex
£50,952 to £57,349 a year Pro rata
Closing date
19 Mar 2024

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Other Health Profession
Band 8A
Contract Type
Part Time
An exciting opportunity has arisen for an experienced, enthusiastic and motivated Occupational Therapist or Physiotherapist to lead our South East Essex Wheelchair Service. Part of the South East Essex Community Health Services, the service is based in Southend, and offers assessment and provision of wheelchairs and accessories to people of all ages who have a long term mobility need.

Main duties of the job

You will have responsibility for the operational management of the Wheelchair Service, including aspects of budget, contract and business management. The team consists of therapists, assistants and clerical support staff.

In addition, you will have the opportunity to hold a small complex clinical caseload as appropriate.

You will be working with the team on service development and transformation initiatives, be part of reviewing the effectiveness of provision, and engage in working together with other teams to consistently improve wheelchair and special seating services.

You will need to have experience of leadership, management and development, preferably in a wheelchair service.

We offer a highly committed and dedicated team, the working environment is supportive, and if you like innovation and creative problem-solving, putting clients at the centre of practice, we would like to hear from you.

For further information please contact: Matthew Goddard Head of Community Occupational Therapy, Equipment and Wheelchair Service

About us

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including

o Season Ticket Loans

o NHS discounts for staff

o Excellent Training facilities and opportunities

o Buying and Selling annual leave scheme

o The opportunity to work bank shifts and expand knowledge and experience in other areas

o Salary Sacrifice schemes including lease cars and Cycle to Work

o Day One Flexible Employer

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

Job description

Job responsibilities

To lead, support and co-ordinate the activities of the Wheelchair Service and Specialist Seating Team, comprising of Therapists, Technical Instructors and Administrative staff.

To have management and operational responsibility for the delivery of these services.

This requires the service to be delivered within available resources, to specified volumes and quality standards in line with contract requirements, Clinical Governance arrangements and NHS Standards.

The post-holder will be responsible for ensuring that the service provided is of the highest standard, efficiently delivered and effectively controlled within budget.

To ensure individuals manage their clinical caseloads effectively and that workloads are managed and allocated appropriately to demand capacity and skills mix across the team.

To ensure an efficient and responsive service, maintaining appropriate waiting times from referral to assessment and the provision of prescribed resources.

To enable the staff group to work together, utilising diverse skills and knowledge, to maximise benefits to the clients and provide integrated service delivery.

To provide a high quality, needs led service focused on client satisfaction, ensuring that clients are involved in service planning and improvement, and that meaningful staff and user involvement is promoted.

To promote a person-centred service, through the effective co-ordination of clinic activity, from referral through assessment appointments, to prescription of wheelchairs and accessories.

To ensure Therapists and Technicians identify and co-ordinate key tasks and priorities in their work, in order to optimise the planning and management of their work and quality of service delivery to clients.

To develop other Service Level Agreements (SLAs), in accordance with therequirements of the service.

To ensure effective and flexible cover arrangements to maintain clinical service delivery during clinic hours, annual leave, absence and vacancies, including organising temporary staff where required within budgetary constraints.

To performance manage, identify and adapt system to provide service delivery as appropriate. To work with the Associate Director to monitor the SLA activity levels and in conjunction with the Finance and Commissioning Department, ensure that optimum benefits for the Service are realised.

To work with the Administrative Lead to support the administrative support team working with the Wheelchair Service, to maintain and develop clear and efficient administrative processes.

Person Specification

Current HCPC Registration


  • HCPC professional registration.

Experience in long-term disability, wheelchairs & associated seating systems


  • BSC
  • Knowledge of a variety of powered and non- powered wheelchairs
  • nowledge of wheelchair prescription, cushions and special seating
  • Experience in long - term disability, wheelchairs & associated seating systems


  • Project Management
  • Managing resources effectively (staff, finances, equipment, etc)

Employer details

Employer name

Essex Partnership University NHS Foundation Trust


Unit 8, The Forum, Temple Farm Industrial Estate

Coopers Way

Southend on Sea, Essex


Any attachments will be accessible after you click to apply.


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