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Head of Contract Management & Performance

South Tees Hospitals NHS Foundation Trust
£58,972 to £68,525 Per annum
Closing date
6 Mar 2024

View more

Other Health Profession
Band 8B
Contract Type
Full Time
South Tees Hospitals NHS Foundation Trust is the largest hospital Trust in the Tees Valley and our core purpose is to provide acute and community services with the highest quality of patient care and experience.

The role

We are searching for a Head of Contract Management and Performance to be accountable for the management of major contracts held within the Estates and Facilities portfolio including the PFI contract for the James Cook University Hospital. The PFI contract has 9 years remaining in its term and the post holder will be responsible for ensuring that there is a clear plan for handback aligned to the good practice guidance of the IPA

Reporting to the Deputy Director of Estates and Capital Planning, this role will offer the successful candidate a great opportunity to develop themselves. You will be a lead advisor on all PFI contract matters to the Deputy Director of Estates and Capital Planning and the wider Trust. This role will play an instrumental part in enabling and supporting the best use of our resources to support our Improvement Plan to achieve excellence.

As an experienced, motivated and independently minded leader you will be able to act on your own initiative and adopt a values led can do leadership style within a climate of change to support the Deputy Director of Estates and stakeholders across the organisation. You will be passionate about supporting and developing others within the team and provide clear direction, coaching and support.

Main duties of the job

The candidate

The successful candidate will be an established estates professional with significant experience in PFI and contract management. You will need to have senior management experience, stakeholder engagement skills and a strong track record of performance and delivery. You will be highly driven, goal and action orientated and have a talent for inspiring and motivating others.

This individual will have had significant experience of large scale contracts within the NHS and wider and have an outstanding ability to engage and work with contract providers to ensure cost effective, and assurance led outcomes. The ability to establish strong working relationships is paramount as well as the ability to inspire individuals and teams to deliver and improve the services we offer to our patients.

About us

Leadership and Improvement Training

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff to the Trust this training programme has been designed to support our leaders in developing their understanding of leadership and management skills. You will be expected to attend the leadership development programme, and the Quality Improvement Programme that the Trust delivers. This programme aims to

Explore leadership within the NHS

Promote Trust Values and Behaviours

Develop your Leadership effectiveness and skills

Practitioner level in quality improvement, equipping you with the skills to champion, lead and complete quality improvement within your role

After you complete this four and a half days of training you will be able to explore further leadership and improvement training opportunities, we offer further in-house courses dependent upon your role and bitesize programmes and leadership apprenticeships at level 3,5 and 7.

Job description

Job responsibilities

Details of the full job description and person specification are available to view when you click to apply for the vacancy and click on the about this job link and the documents will be attached at the bottom of the screen.

Person Specification

Knowledge and Skills


  • Knowledge of modern Soft FM standards and techniques.
  • An awareness of clinical initiatives and how they impact on hotel services.
  • Understanding the principles of CQC and expected standards
  • Good planning and effective resource management
  • Knowledge of legislative requirements as they relate to Soft FM services
  • Good leadership skills.
  • Experience of management and team building.
  • Proven track record of managing PFI and other contracts within agreed budgets and standards

Qualifications and Training


  • Masters level qualification in Business Management or equivalent significant demonstrable in-depth experience in facilities management at a senior level, including evidence of managing multiple budgets.
  • Management qualification or post graduate diploma or equivalent significant demonstrable in-depth experience in facilities management at a senior level, Continuing professional development.


  • Advanced Food Hygiene Certificate (or willing to obtain)
  • Hotel and Catering Background
  • Additional relevant qualifications e.g. Health and Safety/Risk Assessment



  • Extensive recent experience at senior management level, within an acute hospital setting, to include PFI contracts, line-management experience of a large, multi-professional staff group
  • Evidence of effective team building. Evidence of having managed large ay and non-pay budgets and achievements of CIPs.
  • Experience in general/operational management including managing staff performance and managing change at a senior management or professional level.
  • Experience of implementing change management projects to develop or improve services.
  • Extensive experience of operational resilience and capacity planning to support delivery of the improved utilisation and productivity of resources.


  • Demonstrates evidence of: Innovation and improvement in the provision of services. Project management techniques.
  • Preparing and implementing strategic plans.
  • Demonstrates ability to develop and utilise effective professional networks.
  • Knowledge of organisational performance management principles and practice

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust


The James Cook University Hospital

Marton Road



Any attachments will be accessible after you click to apply.


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