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Clinical Business Change Lead

South Tees Hospitals NHS Foundation Trust
£43,742 to £50,056 Per annum
Closing date
6 Mar 2024

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Other Health Profession
Band 7
Full Time
South Tees Hospitals NHS Foundation Trust is seeking a Clinical Business Change Lead to support the implementation of a new market leading Digital Health Record (Alcidion), which will be embedded across the Trust in order to improve quality and safety and to enable efficient working practices, leading to better patient experience.

The Alcidion Programme forms an integral part of an innovative and exciting transformation programme that will provide a comprehensive digital experience, incorporating the full range of paper-light medical and nursing information and notation required to deliver world class patient care.

The post holder will be part of our business change team and play an essential role in the safe and effective design of the Trust Digital Health Record (Alcidion), to meet the needs of our clinical staff whilst transforming patient care.

A large proportion of time will be working alongside healthcare staff clinically in the ward areas demonstrating elements of the electronic system and how it supports decision making as well as delivering face to face and virtual sessions.

Main duties of the job

  • Working in conjunction with the Business Change Manager, clinicians and other stakeholders the post holder will design new processes to support the transition from paper to electronic records as well as enhancements to the current digital systems.
  • Build and maintain constructive relationships with various stakeholders, including colleagues across the wider healthcare system
  • Work alongside suppliers to an agreed framework, reporting to the Business Change Manager to ensure projects are delivered in a timely manner
  • To use strong analytical background, attention to detail, creative, solution-focused approach and motivation to constantly improve the way we work via undertaking work of a complex nature, working across a variety of different disciplines

While previous experience in organisational change, transformation and service improvement is desirable, a clinical background with an interest in IT, hospital procedures and patient safety is essential. You will need an analytical mind, a focus on attention to detail, be able to work independently in an organised yet flexible manner and have excellent communication skills.

About us

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff to the Trust this training programme has been designed to support our leaders in developing their understanding of leadership and management skills. You will be expected to attend the leadership development programme, and the Quality Improvement Programme that the Trust delivers. This programme aims to

Explore leadership within the NHS

Promote Trust Values and Behaviours

Develop your Leadership effectiveness and skills

Practitioner level in quality improvement, equipping you with the skills to champion, lead and complete quality improvement within your role

After you complete this four and a half days of training you will be able to explore further leadership and improvement training opportunities, we offer further in-house courses dependent upon your role and bitesize programmes and leadership apprenticeships at level 3,5 and 7.

Job description

Job responsibilities

Details of the full job description and person specification are available to view when you click to apply for the vacancy and click on the about this job link and the documents will be attached at the bottom of the screen.

Person Specification

Personal Attributes


  • Excellent planning, organisational and time management skills
  • Excellent interpersonal skills
  • Passionate about quality and customer service
  • Attention to detail
  • Flexible 'can-do' attitude - ability to adapt to constantly changing situations



  • Demonstrable experience gathering and documenting requirements across a broad spectrum of specialities
  • Proven and credible knowledge of understanding user requirements
  • Problem solving skills and ability to respond to sudden unexpected demands o o
  • Independent thinker with demonstrated good judgement, problem solving and analytical skills
  • Ability to work to tight deadlines


  • Experience of working at a senior level in the specialist area.



  • Educated to Masters level in a relevant subject (quantitative or analytical discipline) or significant equivalent previous proven experience in relevant environment


  • Recognised Professional
  • Further training or significant experience in Service Transformation or supporting change management processes in a Clinical Environment
  • Training/Qualification in benefits management, such as APMG Managing Benefits



  • Workflow/process mapping experience and implications of process change
  • Change management experience using a range of change management tools and frameworks
  • Excellent clinical knowledge and enthusiasm to work alongside healthcare staff in the clinical areas
  • Experience of working in a programme or project team
  • Experience of cross-departmental working within a technical or clinical environment
  • Experience either in the management of or support of clinical or technical projects
  • Experience of delivering successful change initiatives


  • Involvement with EPR implementation
  • Practical experience of supporting the implementation of projects in the NHS
  • Comprehensive knowledge of core clinical IT systems and digital tools.

Employer details

Employer name

South Tees Hospitals NHS Foundation Trust


The James Cook University Hospital



Any attachments will be accessible after you click to apply.


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