Skip to main content

This job has expired

Urgent Care Response Team Occupational Therapist/Physiotherapist

Norfolk Community Health and Care NHS Trust
£35,392 to £42,618 per annum pro rata
Closing date
27 Feb 2024

View more

Physiotherapist, Occupational therapist
Band 6
Contract Type
Full Time
To lead in the delivery of high standards of Physiotherapy/Occupational therapist interventions to patients within their own place of residence to prevent avoidable admissions to acute care and to support discharges. Post holderswill provide short term reablement/ rehabilitation programmes with effective short term goal setting. This will involve using health coaching skills to effectively engage with the patient and their family to ensure expectations are appropriately managed. The role requires flexibility, working across the following services NEAT, Homeward, Discharge to Access and Virtual ward to form part of the Urgent Care Response Team.

Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title

Main duties of the job

As part of the Urgent Community Response (UCR), you will be required:o To work within the Urgent Community Response Team, to preventunnecessary admission to hospital.o To make risk assessments, establishing the safety or otherwise of a patient's ability to stay at home, or return safely from another care setting, providing and arranging as necessary supportive packages of care.o To work within the Urgent Community Response Team to assess andprescribe care pathways for patients in a crisis situation with long termconditions, the frail and elderly, palliative and end of life care and/orrehabilitation needs, to achieve quality of life and independence wherepossible.o To act as the patients advocate, facilitating choice and patient empowerment.o To provide evidence based clinical/therapeutic interventions based on 'best practice' in order to improve health outcomes and promote choice.o To provide in-reach to inpatient units and step up beds where required tosupport early discharge from hospital.o To work with all health care professionals, and statutory/non statutoryagencies to provide a seamless, integrated service to our service users.o To triage referrals on a rotational basis for the Urgent Community Response Team.

About us

The post holder will:1. Undertake mandatory training as required.2. Participate in a Personal Development Review process.3. Undertake Personal Development Plans for more junior staff members.4. Take part in clinical supervision as per Trust Policy.5. Follow Trust policies, and local procedures, and use discretion in interpreting them according to the setting and circumstances.6. Comment on draft policies.7. Ensure absence reporting is undertaken as determined by Team Leader and Trust Policy.8. Contribute to clinical audit as required.9. Complete the staff survey as required.10. Complete risk assessments and incident forms as required.

RECRUITMENT EVENT - Friday 23rd February 2024

If you are reading this, then the recruitment day we are holding on Friday 23rd February may be of interest for you.

The day will focus on recruitment for all of the vacancies that we have open for our new Willow Therapy Unit, which is due to open June 2024.

We will be at The Kings Conference Centre in Norwich from 9.30am. Come along to find out more about the roles we have on offer, and we will even have limited availability for interviews on the day too.

No booking needed we look forward to seeing you then.

Job description

Job responsibilities

The post holder will:1. Undertake comprehensive physiotherapy/occupational assessments of patients including those with a complex presentation, using investigative, analytical and clinical reasoning skills, and inform the development of a differential diagnosis.2. Formulate and execute individualised physiotherapy/occupational management and treatment plans of patients including those with complex presentation, in collaboration with the Urgent Community Response Team, other agencies and the patient, utilising a range of treatment skills.3. Be aware of Assistive Technology and make referrals for this as required.4. Assess patients holistic needs, communicating complex and sensitiveinformation to patients and carers as to their assessment, diagnosis, prognosis and treatment plan.5. Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.6. Establish and maintain therapeutic relationships with patients and carers, incorporating motivation, encouragement and confidence building to enable patients to engage in their treatment/care/management plan.7. Liaise with GPs, Social Services, inpatient teams, other allied health careprofessionals and the voluntary sector to ensure identified needs are met and care co-ordinated appropriately.8. Participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. Gold Standard Framework.9. Ensure activity data and clinical information is recorded on Systm One and is completed on a daily basis.10. Plan and organise specialist services within the Urgent Community Response Team.11. Demonstrate dexterity, co-ordination and palpatory senses for assessment, and manual treatment of patients, including using specialist equipment and fine tools, manual and mobilising skills.12. Order equipment and contribute to the requisitioning of supplies and equipment through electronic ordering systems.13. Ensure informed consent is obtained prior to initiating interventions.14. Be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.

Person Specification



  • Diploma or 1st level degree in Physiotherapy/Occupational therapy
  • Current HCPC registration
  • Clinical educators course


  • Clinical educators course



  • Evidence of working at relevant level
  • Good observational and reporting skills
  • Good interpersonal skills
  • Work flexibly to accommodate patient/service needs
  • Demonstrate good IT and standard keyboard skills


  • Experience in complex moving and handling.
  • Experience in training and supervising staff
  • Experience working at Band 6 level

Skills, Abilities and Knowledge


  • Knowledge of additional specialist areas through inhouse training & short courses
  • Highly motivated
  • Flexible & Resilient



  • Tact & diplomacy
  • Empathy & sensitivity
  • Ability to use own initiative
  • Able to communicate effectively in written and verbal English Language

Personal and People Development


  • Ability to manage stressful situations
  • A team player

Personal Attributes / Behaviours


  • Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults



  • Be able to: Kneel, bend & stoop, and work in cramped environments.
  • be able to Manoeuvre limbs of around 5-6kg
  • be able to Manoeuvre patients using handling aids
  • Must have a full UK driving license and have access to a vehicle

Employer details

Employer name

Norfolk Community Health and Care NHS Trust


Norwich Community Hospital

Bowthorpe Road



Any attachments will be accessible after you click to apply.


Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert