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Service Manager Oncology and Haematology

Somerset NHS Foundation Trust
£58,972 to £68,525 per annum, pro rata
Closing date
3 Mar 2024

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Other Health Profession
Band 8B
Contract Type
Full Time
This post is the senior responsible individual for overall assurance that all services are focussed on ensuring the most effective and efficient use of resources to deliver a high quality service that achieves the required performance targets in line with the Trust's core values.

The post holder will be expected to provide clear leadership and direction on improvement of patient services, working with the multi-disciplinary team. They will also be expected to ensure that the services provided are responsive to patient needs, that planning of services, involving patients and users, and reflect the diverse population served.

Main duties of the job

Ensuring effective communication in place with all team members, to ensure staff are well informed of corporate strategic and operational objectives as required:
  • Responsible for the operational delivery of the full range of services
  • Responsible for the delivery, monitoring and reporting of all national performance standards

Supporting and maintaining a clear strategic direction for each clinical service that is both owned by all staff groups and consistent with the overall aims of the Division and Trust:
  • Lead service development and implementation of Operating Plan in areas of responsibility
  • Focus on addressing key workforce issues, including recruitment and retention, and training and development

This will involve workforce planning and role redesign to incorporate common core competencies and skills to meet changing multi-agency service delivery models:
  • Working collaboratively with private sector and independent sector organisations as required
  • Participation in the Trust-wide management on-call rota

About us

As an organisation, Somerset NHS Foundation Trust offers employees a wide range of benefits including flexible working, NHS pension scheme, generous annual leave allowance and a commitment to career development.

You will be eligible for our Blue Light Card and a wide range of NHS exclusive shopping & leisure discounts.

We are proud of our skilled, diverse workforce and as an inclusive employer we welcome applications from all backgrounds.

Working in Somerset enables you to enjoy the idyllic countryside, areas of outstanding beauty and stunning coastlines whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable.

Somerset offers the countryside and the cosmopolitan - there is truly something for everyone!

Job description

Job responsibilities

Further details of the expectations of the post holder are outlined in the attached job description and person specification. Please do get in touch to discuss any aspect in more detail.

Person Specification



  • Educated to Masters level or equivalent level of experience
  • Evidence of ongoing professional development
  • Managerial qualification or experience



  • Ability to demonstrate capacity and capability for operational/clinical service management, including staff, financial and change management
  • Able to demonstrate successful delivery of change and performance with and through teams
  • Up to date knowledge of relevant legislation, theory and policies relating to the service
  • Sound knowledge and understanding of governance including risk assessment and management
  • Able to demonstrate knowledge of accessing, analysing and using information



  • Mentorship training or experience
  • Experience of translating strategic plans and policies into operational reality
  • Proven ability to make sound judgements involving the analysis, evaluation and interpretation of highly complex facts of situations


  • Ability to use highly developed influencing and persuading skills in sensitive or challenging situation



  • Able to demonstrate ability to communicate information to senior managers, staff, patients, carers, external agencies: requires negotiating, persuasive, motivational, reassurance skills. Is able to give formal presentations to large groups of people.
  • Ability to analyse complex problems and to develop practical and workable solutions to address them
  • Ability to cope with non-routine and unpredictable nature of workload
  • Demonstrate high calibre leadership and ability to work as an effective role model.
  • Ability and willingness to travel between sites across the county

Employer details

Employer name

Somerset NHS Foundation Trust


Musgrove Park Hospital



Any attachments will be accessible after you click to apply.


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