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Pharmacy Technician - Dispensary & Clinical Support

Norfolk and Norwich University Hospitals NHS Foundation Trust
£28,407 to £34,581 per annum, pro rata
Closing date
29 Feb 2024

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Pharmacist, Pharmacy technician
Band 5
Contract Type
Part Time
The Pharmacy Department have an opportunity to recruit a Specialist Pharmacy Technician for admissions, you will become part of a unique team in a highly patient-focused role to collaborate with colleagues on shaping and developing pharmaceutical practice to further develop and progress your career.

The Norfolk and Norwich University Hospital is a forward thinking teaching hospital offering acute care to a population of approximately one million. We are one of the largest acute teaching hospitals in the UK with strong links to both the School of Pharmacy and the Medical School at the nearby University of East Anglia. Electronic prescribing and medicines administration has been implemented across all inpatient wards, the A& E and outpatients. We are at the forefront of healthcare delivery with a strong focus on Medicines Management and innovative pharmaceutical practice.

Norwich is a vibrant city, voted one of the Best Places to Live in the UK by The Sunday Times 2021, with a fabulous market, excellent shopping, restaurants and nightlife, yet surrounded by beautiful countryside. The unique combination of the Norfolk Broads, a picturesque coastline and a choice of city or rural living make Norwich an ideal home, no matter what your interests. For those who love to travel or see friends Norwich offers excellent rail and air links.

Main duties of the job

The pharmacy admissions team consists of highly-specialist and specialist Pharmacists, Technicians and Pharmacy Assistants providing a 7-day service to our Emergency Department and medical admissions wards.

We are looking for an enthusiastic and dynamic pharmacy technician with great interpersonal skills to join a team who are responsible for providing service to these units working alongside medical, nursing and other healthcare staff to ensure patients receive optimal pharmaceutical care and to help improve the flow of patients. The admissions pharmacy technician will help to achieve this through undertaking tasks such as obtaining drug histories, getting medication ready for patient discharge and counselling patients on medication. This post would suit an experienced Technician, who will strive to improve quality of care for patients and develop Technician roles. The post holder will be involved in supporting good medicines management practices.

You will be self-motivated, able to work independently and be capable of working in a fast-paced environment and demonstrate the Trusts PRIDE values. It is also important that you have a flexible approach so that you can work in the different areas of the department.

We provide a 7-day service, working shifts (currently 8:00am to 7:15pm) including weekends (maximum 1 in 4 weekends) and bank holidays. We would consider alternative flexible working patterns dependent on the applicant's requirements.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N& N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:
  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH site
  • Free 24-hours confidential counselling support
  • On-site Nursery
  • On-site cafes offering staff discounts
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Job description

Job responsibilities

  • To provide, in conjunction with the appropriate Clinical Pharmacy Practitioners, a ward technician medicines management service on specified wards
  • To undertake drug history taking in conjunction with the appropriate Clinical Pharmacy Practitioners on specified wards
  • To be responsible for ensuring timely supply of appropriate discharge medication for specified wards
  • To provide counselling advice to patients on their medicines, providing advice to patients and carers about compliance issues
  • To liaise with the Clinical Pharmacy Practitioners and Senior Pharmacy Technicians in Dispensary and Stores to inform of current medicines use on the wards in order that optimal ward stocks are maintained. To be responsible for processing drug returns on specified wards
  • To organise and undertake the dispensing and distribution of all medicines against a previously clinically checked prescription or request in line with departmental policies and procedures and the Medicines Act 1965 using the JAC computer system. To include the dispensing of all prescriptions
  • To dispense all controlled drugs (CDs) against a recognised order of previously clinically checked prescription in line with departmental policies and procedures and the Misuse of Drugs Act 1971 using the JAC computer system
  • To maintain documentation to support the dispensing of all medicines including CDs
  • To lead in the replacement of Dispensary stock including the ordering, receipt and maintenance of stock records in liaison with the Senior Pharmacy Technician, Stores
  • To issues medicines to all outpatients attending the Pharmacy Department to include giving appropriate advice and counselling to ensure the effective use of medicines by the patient
  • To participate in the stock replacement scheme for designated Wards and Departments including liaison with Ward staff and the Ward Pharmacists and Senior Pharmacy Technician, Stores on stock level changes

Please see the attached job description for full details.

Person Specification



  • BTEC or NVQ Level 3 in Pharmaceutical Sciences
  • Current registration as a Pharmacy Technician with the General Pharmaceutical Council
  • Accredited checking Technician for final checking of dispensed medicines



  • Previous experience in hospital pharmacy

Attitude, aptitude


  • Able to work as part of a team with a flexible approach to duties
  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence

Employer details

Employer name

Norfolk and Norwich University Hospital


Norfolk & Norwich University Hospital

Colney Lane



Any attachments will be accessible after you click to apply.


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