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Clinical Application System Manager (InfoFlex)

Sheffield Teaching Hospitals NHS Foundation Trust
£35,392 to £42,618 Per annum pro rata for part time staff
Closing date
27 Feb 2024

View more

Other Health Profession
Band 6
Contract Type
Full Time
The role of InfoFlex system manager is to be responsible for the maintenance, support and improvement of the InfoFlex clinical application.

Main duties of the job

Supporting users with issues.

Maintaining the application environment.

Maintaining and developing safe processes to support the smooth and efficient running of the application.

Take the lead in planning and delivering system updates and enhancements.

Note you may be required at any time to attend any of the STH physical sites to provide on site support.

About us

Sheffield Teaching Hospitals NHS Foundation Trust (STH) is one of the UK's biggest and most successful providers of hospital and community based healthcare, with a comprehensive range of NHS services. STH provides care to Sheffield, South Yorkshire, Mid Yorkshire and North Derbyshire and specialist services to all parts of the UK. As one of three major trauma centres in Yorkshire and the Humber, STH operates across five hospitals and over 40 key community locations. The Trust has 16,500 staff providing services to over two million patients a year, including 150,000 accident and emergency attendances.

The Informatics Directorate is responsible for ensuring the operation of secure and confidential systems, the provision of high quality information and records to support patient care, clinical governance and performance management. It is also responsible for developing the Trust's Health Informatics Strategy and for delivering the Trusts Information and Technology Strategy.

The Directorate is responsible for designing, developing, maintaining and supporting the full IT infrastructure (including networks, servers, storage, PCs), integration, in-house as well as managing key Systems such as ICE, ICP, EDMS and InfoFlex. It provides specialist advice not available elsewhere within the Trust on implementation and management of information technology resources and systems.

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Person Specification



  • Degree or equivalent (or extensive experience of supporting or managing clinical systems).
  • ITIL Foundation or willingness to take


  • ILM Leadership and Management or equivalent management qualification
  • Project management qualifications



  • Extensive NHS experience, working with IT systems in a large complex organisation.
  • Extensive experience of providing support to users of clinical information systems.
  • Extensive experience of configuring and / or developing content for a clinical information system.
  • Understanding of patient data flows within the NHS.
  • Experience of working with national coding conventions and datasets
  • Experience of reviewing software release notes, assessing impact and communicating changes.
  • Experience in creating, running and acting on the outcome of comprehensive test scripts.
  • Experience of software design & development tools and technologies.
  • Experience of system implementation, within an NHS setting or in a large complex organisation
  • Experience of systems/data analysis tools and techniques.
  • Experience of working with multi-disciplinary teams.
  • Experience of liaising with software suppliers in relation to technical design and functionality of products.
  • Experience of system configuration. Experience of Incident Management.


  • Experience of working with ITIL and Service Management processes
  • Understanding of PRINCE2 and or Agile Project Management principles and implementation
  • Understanding of system interfaces and database structures
  • Understanding of web based systems and underlying architecture
  • Experience of team building working practices.

futher training


  • InfoFLex training Clinical Portal training. ICE training Clinical Portal Training Lorenzo Training

skills / aptitudes


  • Ability to interpret and communicate system information and processes to peers and to a non-technical audience.
  • Ability to analyse complex data /information.
  • Ability to analyse technical information and symptoms in order to manage application related errors.
  • Methodical and systematic in approach to work.
  • Effective communication and organisation skills.
  • Good documentation skills.
  • Commitment to continued personal development with an ability to maintain skill sets through further training


  • Effective presentation skills.

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust


Sheffield Teaching Hospitals (across all sites)


S5 7AU

Any attachments will be accessible after you click to apply.


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