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Operational Programme Manager, Electronic Patient Record (EPR)

East Sussex Healthcare NHS Trust
£50,952 to £57,349 per annum, pro rata
Closing date
2 Mar 2024

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Other Health Profession
Band 8A
Full Time
We're looking for an Operational Programme Manager who will play a key role in in the programme to bring a full Electronic Patient Record (EPR) to the Trust. This is a fantastic opportunity to play a pivotal role in this exciting programme of work.

Working as part of the Senior Team responsible for delivery of the EPR, the role will manage and lead work on behalf of operational areas to ensure that supporting projects are delivered within agreed timescales and budgets. The post holder will have matrix management responsibility for the Operational Workstream Leads, who will be responsible for the delivery of projects which support implementation of the EPR in their own areas.

The post will be based at either Conquest Hospital, St Leonards-on-Sea or Eastbourne DGH, with travel to other Trust sites as required and opportunities for flexible/home working.

Main duties of the job

The role will provide the key link between the EPR programme and operational areas, working collaboratively with clinicians, operational staff, patients, families and carers to fully understand their needs and ensure these are translated appropriately into the design and build of the EPR.

They will also ensure that governance arrangements for the programme are effective and, whilst monitoring delivery of all workstreams, maintain an overview of risks and issues, ensuring mitigation plans are in place where needed.

Our ideal candidate will have previous experience of working in a transformational, change management, project management or quality improvement environment within healthcare. They will have experience of working with a wide range of colleagues to deliver programme objectives in an operational setting.

They will also have highly developed analytical skills and be able to assimilate complex information quickly, effectively communicating that information to others in a way that meets the needs of the intended audience.

About us

We are proud to provide 'Outstanding' care and be a great place to work

We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000+ members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes.

In 2020 the Care Quality Commission rated us as 'Good' overall, and 'Outstanding' for being caring and effective. The Conquest Hospital and our Community Services are rated 'Outstanding'. Eastbourne DGH rated 'Good'.

In 2020, the Trust launched its ambitious 'Building for our Future' programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.

Job description

Job responsibilities

Please see the attached job description and person specification for further information.

If you have any further queries, please do not hesitate to contact us.

Person Specification



  • Masters degree level education or equivalent experience in transformation, change, project management or quality improvement
  • Project Management qualification
  • Quality Improvement qualification
  • Evidence of continued professional development



  • Highly developed analytical skills
  • Ability to assimilate complex information quickly
  • Ability to communicate key messages to others in a variety of formats
  • Assertive, confident, innovative and adaptable



  • Previous experience of delivering complex projects/transformation in operational areas within healthcare
  • Previous experience of working in an improvement environment
  • Worked with a wide range of staff to deliver programme objectives
  • Extensive project management experience
  • Experience of evaluation techniques, statistical tests and data interpretation

Employer details

Employer name

East Sussex Healthcare NHS Trust


Eastbourne DGH

Kings Drive


BN21 2UD

Any attachments will be accessible after you click to apply.


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