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Senior Mental Health Nurse

Norfolk & Suffolk Foundation NHS Trust
£32,306 to £39,027 a year per annum
Closing date
27 Jun 2022

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Band 6
Contract Type
Full Time
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Job Details

The Suffolk Police Triage Team are seeking highly motivated and enthusiastic mental health professionals who are looking for an exciting opportunity to work alongside Suffolk Police, within the NSFT Crisis Pathway. There are substantive posts and a secondment available for the right senior practitioners who would like to join this dynamic and responsive team.

The team provides designated practitioners for street triage and control room support to collaboratively work alongside police ensuring that timely and appropriate pathway support is offered to those experiencing a mental health crisis.

Mental health screening occurs through proactive observation of live police incidents and requests for assistance directly from officers at incidents where mental health assessment, support and direction benefit both the service user and police.

Main duties of the job

The Suffolk Police Triage service, provides effective specialist mental health assessment and risk management at the point of police community contact.

We support the effective use of Section 136 of the Mental Health Act and reduce overall detentions under the act. Utilising available resources to provide alternative support in the community.

We help reduce police time and resources at incidents that may be related to mental health issues, by quickly intervening and working together with Police.

We improve service user pathways into and through mental health services through effective triage and sign posting.

We help develop robust care plan and management strategies to support officers in their response to service users who have frequent contact at the point of crisis.

Supports processes around the application of the MHA.

Provides training and development of officers and police staff in the management of mental illness and risk.

The Police Triage car is part of the trusts wider Crisis Pathway which is developing to ensure that service users receive timely and effective mental health face to face assessment and treatment within their community at the point of crisis. As such the triage car has full access to all of the existing NSFT pathways and treatment options allowing service users prompt access to effective treatment and pathway direction.

About us

Benefits included with this role are:-
  • NHS pension
  • A comprehensive in house & external training programmes
  • Career progression
  • Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • Staff physio service
  • NHS discounts and many more

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

NSFT is committed to lifelong learning and continuous professional development (CPD) for its entire staff. There are a variety of definitions of CPD across the professions but it is usually taken to mean learning activities which update existing skills.

CPD is determined through appraisal with a personal development plan agreed between an individual and their manager, with the commitment of the necessary time and resources.

Job description
Job responsibilities
Main duties of the job
The core roles include:
  • Telephone, electronic and face to face mental health screening, triage and assessment
  • Signposting/referral to appropriate services within NSFT or alternative support from external agencies within the community
  • Supporting and advising police colleagues during their contact with members of the public presenting with mental health difficulties
  • Providing professional liaison and sharing appropriate and proportionate information between NSFT and Suffolk Constabulary
  • Collaborative development of support plans and management strategies to assist officers to respond to service users who have frequent contact and crises
  • Consultation with police prior to the application of a S136 detention and other processes around the Mental Health Act
  • Delivery of mental health training and promotion of mental health awareness and risk assessment to police and police colleagues

This is a county wide service, however at present the base is in Ipswich at either Police HQ in Martlesham within the Control Room or with Suffolk Constabulary at Landmark House. We are a 24/7 service with operational hours of 14:00 00.00. Flexible working within these hours would be considered.

Aims of the service are:
  • To support effective use of S136 MHA and reduce the number of inappropriate detentions.
  • To reduce the demands that mental health challenges in the community place upon police resources
  • To facilitate prompt access to support options and treatment pathways for service users in crisis.

This post is subject to police vetting in addition to enhanced DBS check.

Person Specification
  • NMC or HCPC registered practitioner

  • Ability to work with resistance at times, to manage own reactions to difficult situations and to act with appropriate authority and diplomacy
  • Assessing and interpreting service user conditions to enable appropriate intervention and/or referral.

  • Excellent negotiation and conflict resolution skills.

  • Relevant health or social care experience
  • Experience of working within a multi-disciplinary team Familiar with undertaking clinical assessments including risk assessments

  • Significant demonstrable post registration experience
  • Experiance working in a criminal justice setting

Any attachments will be accessible after you click to apply.



Priscilla N&S

“Welcome to Norfolk and Suffolk foundation Trust, we provide an extensive range of mental health services across two counties , working with our communities and partners we continue to develop and transform our services so we can really meet the needs of the people we serve .We are an organisation which truly values nurses , acknowledges the special , unique skills they bring and is committed to developing clinical, academic and leadership pathways whilst supporting, nurturing and caring for you .We have strengthened nurse leadership, created Nurse Consultant , Advanced Nurse Practitioner and Clinical Nurse Specialist roles with many more expected . We have over 80 Non medical prescribers and will continue to support more each year .  Nursing In NSFT is not without its challenges but we have used them to create opportunities, to learn, to improve and to work differently . Our absolute priority , our number one aim is to improve the care we provide and we will achieve this. Join us and be part of something very special" - Diane Hull, Chief Nurse

Diane Hull - NSNHSFT

Norfolk and Suffolk NHS Foundation Trust is the main provider of specialist mental health services for the counties of Norfolk and Suffolk, serving a population of 1.6 million people. We are a large organisation covering a wide geographical area divided into ‘Care Groups'. There are also Care Groups supporting children, family and young people’s services, and specialist services, including Forensic mental health services.

Each Care Group has its own Leadership team, with the aim of supporting clinically led decision making locally, to support the needs of people accessing services. 

We have inpatient facilities across both counties with smaller bases in rural locations. Many of the Trust’s services are offered in the community, enabling people accessing services to receive the support they need in an environment familiar to them.

At NSFT we believe in recovery and wellbeing, and understand the importance of good physical health, maintaining relationships and achieving a balance between treatments and continuing an active life.

The people in our care, families and carers are at the centre of all aspects of all we do and are vital in helping shape and support our service strategy. Our strategy supports and enables people with mental health problems to live a fulfilling life and make their personal recovery journey. 

Norfolk and Suffolk, in the East of England are some of the safest places to live in the UK, with low crime rates making it a community to be proud of. Housing prices are frequently cited as a reason to move here, as you get an incredible amount for your money compared with other major UK cities.

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About our location

Norwich in Norfolk has something for everyone. It has retained a strong local identity and, with that, a sense of community. Locals say hello to each other, baristas remember our coffee orders and you’ll be among the first to know about interesting local projects.  This strong sense of community, along with excellent shopping, eating out, affordable house prices and excellent schooling is why Norwich has been ranked by the Guardian as the UK’s best city to work in.

Ipswich in Suffolk is steeped in history, yet full of life. According to The London Economic, affordable house prices and hourly commutes to London have earned Suffolk’s county town a slot in their top ten property destinations. “In Ipswich we have got a fantastic cultural offer far better than what towns and cities bigger than us are offering.  We have got very good transport links, especially to London, and house prices are a lot cheaper in the area.

One of Norfolk’s most famous stretches of beaches, Great Yarmouth attracts around six million tourists each year! Situated at the mouth of the River Yare, this old port town is home to beautiful golden sandy beaches and neighbouring towns and villages with scenic views and homely charm.

Full to the brim of history and with a vibrant town centre, King’s Lynn is the ideal destination to enjoy the superb mix of history, shopping and entertainment on offer!  A small, historic market town, King's Lynn is the perfect place to live and work, with fantastic train links and short drives to fantastic beaches.

Bury St Edmunds in Suffolk is a unique and dazzling historic gem. An important market town with a richly fascinating heritage, the striking combination of medieval architecture, elegant Georgian squares and glorious cathedral and abbey gardens provide a distinctive visual charm. With prestigious shopping, an award-winning market, plus variety of attractions and places to stay, Bury St Edmunds is under two hours from London and convenient for Cambridge.

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For family members who love (or need) to travel, you’re ideally located. Trains run to and from London every 30 minutes from both Ipswich and Norwich, and there are direct rail services from Manchester, Nottingham and Cambridge.   Both counties are well connected to major road networks and Norwich has an international airport. 

Some of our valued employees have told their story of working at Norfolk and Suffolk NHS Foundation Trust... use the links below to read these.

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Norfolk & Suffolk
United Kingdom
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