Associate Medical Director - Neurodevelopmental Disorders
The Croydon and Behavioural & Developmental Psychiatry Operations Directorate has an exciting opportunity and is looking to appoint a Consultant Psychiatrist to take on the role of Associate Medical Director for the Neurodevelopmental Disorders pathway. The post supports the Clinical Director and the Operations Directorate Senior Leadership Team to deliver the Directorate's and Trust's operational and organisational objectives.
The post will suit a dynamic clinical leader skilled in operational management of services and change and improvement work. Candidates should be able to demonstrate proven skills in working effectively with senior management and other staff.
The job plan provides for 4 sessions (PAs) for management responsibilities in addition to a responsibility allowance.Additional clinical PAs will be supported within the Operational Directorate and should be discussed prior to interview with Hilary Williams (email@example.com) or Dr Susannah Whitwell (Susannah.firstname.lastname@example.org)
For further details about the role, please refer to the detailed job description.
Main duties of the job
There will be 4
sessions in the job plan devoted to Management Responsibilities in addition to a Responsibility Allowance. Additional clinical PAs will be supported within the Operational Directorate and should be discussed prior to interview with Hilary Williams or Dr Susannah Whitwell
The Associate Medical Director will have an overview of quality across the services, alongside the Directorate's Head of Nursing and Quality. Reporting on learning from serious untoward incidents and complaints to the service Leadership Team, and leading the improvement in the quality of care, while the Head of Nursing and Quality is responsible for leading improvement in patient experience. At all times, ensuring the implementation of improvement science to improve practice and service delivery.
The post holder will discharge many of the Clinical Director responsibilities for medical leadership and management and will deputise for the Clinical Director where necessary.
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you feel valued and appreciated and that is why we have a comprehensive benefits package on offer.
Other benefits include:
- Generous pay, pensions and leave,we offer a comprehensive pay, pensions and leave package, which is dependent on the role and length of service.
- Work life balance,flexible working and a range of flexible options, such as: part-time working and job sharing.
- Career development,there are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes.
- Car lease,our staff benefit from competitive deals to lease cars.
- Accommodation,our staff benefit from keyworker housing which is available on selected sites.
- NHS discounts,with discounts up to 10% from a variety of well-known retail brands through the Health Service Discounts website.
- Counselling services
- Wellbeing events
- Long service awards
- Cycle to work scheme
- Season ticket load
- Childcare vouchers
- Staff restaurants
We look forward to receiving your application.
Job description Job responsibilities
- Jointly with the Directorate Head of Nursing and Quality, implement an integrated approach to safety planning and risk management. Ensure the development, implementation, monitoring and review of procedures, guidelines and training in relation to complaints, concerns, comments and compliments to ensure patients, services users and carers get the best possible outcome and where change and improvement is needed, there is evidence of it happening ensuring that lessons learnt from complaints and incidents inform changes in clinical practice and service delivery.
- As part of the Directorate SLT, implement robust systems of care quality review, evaluating the impact of reviews on improvements in clinical delivery, and provide feedback to the CAGs to amend care pathways to improve quality as required.
- Assure medical team performance against standards, supporting teams to improve where necessary, and developing systems of peer review and support.
- As part of the Directorate SLT, establish local standards promoting best practice, utilising leadership and change management skills, and continually improve clinical care delivery.
- If required to take a lead role in clinical risk management in the Operations Directorate. To identify and learn from all patient safety incidents and other reportable incidents and make improvements in practice based on local and national experience and information derived from the analysis of the incident. Also, to take responsibility for the investigation (or commissioning of investigations) of complaints about clinical care where appropriate.
- To support the implementation of new care pathways within the framework developed by CAGs.
- To improve the productivity and cost effectiveness of care pathways.
- To provide a working interface with other Operations Directorates and the CAGs where appropriate within the pathway.
- To work with members of the management team to collect, analyse and interpret the quality and performance data for the service area.
- To take responsibility within the management team for medical quality and performance issues arising within the service area.
- To work with the management team in developing and implementing service development and cost releasing plans.
- In liaison with Clinical Director, analyse performance/activity data and particularly that relevant to the appraisal/job planning of medical staff.
- To support the Clinical Director and Operations Directorate Leadership to engage senior clinicians in the roll out of QI across the Directorate.
- To efficiently handle complaints and Serious Incidents within the time deadlines and liaise with the Complaints Department as appropriate.
- To support and/or lead investigations into Serious Untoward Incidents.
- To deputise for the Clinical Director on various committees as appropriate.
- To provide advice to Leadership team members in the absence of the Clinical Director.
- To manage efficiently any medical performance issues using MHSPS framework where appropriate.
- While the Clinical Director retains overall responsibility, the following responsibilities are permanently delegated to the Operations Directorate Associate Medical Director.
- To contribute to effective communications within the Operations Directorate, across the Trust, the CAGs and AHSC. This role will include cascading information to clinical colleagues within the Operations Directorate. It will also include taking concerns to the Service Director and other Leadership team members where necessary.
- To work closely with the professional heads to provide professional leadership within the Operations Directorate. This will include working closely with senior clinicians and managers to ensure a collaborative and harmonious working relationship between disciplines.
- To ensure that all staff treat service users, carers and relatives with dignity and respect at every stage of their care/treatment.
- Ensure that all service users have a clear care plan and accessible information on the care and treatment that they will receive in languages and formats relevant to the population.
- To recruit, motivate, train, develop and retain appropriate clinical staff enabling them to have the skills, expertise and discretion to function effectively in their role.
- Ensure that all clinical staff receive an annual appraisal and have a personal development plan and that staff receive appropriate clinical supervision.
- To plan workforce needs for the Operations Directorate, liaising with appropriate departments internally such as Human Resources and professional and academic heads.
- To work with internal and external training and education leads/agencies to ensure there are robust teaching and training programmes within the Operations Directorate and these demonstrate successful performance against metrics.
- To work with relevant partner organisations and other Operations Directorates to ensure that service user needs are properly met and managed across organisational boundaries (including implementation of safeguarding, confidentiality and consent guidelines).
- To ensure that clinical staff are provided with information at department/team/service level that maximises opportunities for devolved autonomy and locally owned innovation (service line management).
- Where necessary to lead on addressing performance issues of clinical staff and the early grievance and disciplinary process (linking with the line managers and professional heads as appropriate). This may also include involvement in specific interventions designed to trouble-shoot with staff teams experiencing performance and inter-personal difficulties.
- To manage and deliver job planning for the medical staff within the directorate.
- To be an active member of the Operations Directorate Clinical Governance Executive, providing support to ensure that there are adequate measures being taken to identify areas for improvement and associated action plans, and ensuring that these are implemented. This will include learning from adverse incidents and complaints. In order to ensure robust systems are in place, liaison and consultation across partner organisations will be required.
- To support the Operations Directorate processes to ensure that services meet all regulatory standards (for example Care Quality Commission) and clinical practice is evidence-based.
- To support the roll out of Quality Improvement (QI) within the service areas.
- To be a member of Operations Directorate Serious Incident panel and facilitate learning from the recommendations, leading to service/standard operating procedure changes where appropriate.
- To work with service managers to implement required changes as a result of clinical governance interventions.
- To support Improvement and develop a culture of data completeness and quality on ePJS including diagnosis and HONOs in the care pathways.
- To support initiatives on improving patient experience, liaising with the Patient and Public Involvement lead as appropriate.
- To set up and support structures within the Operations Directorate to ensure the dissemination of clinical information, to promote evidence-based practice.
- To support staff from ethnic minority groups to develop their careers and therefore to support a diverse workforce that reflects the population the Operations Directorate serves.
Person Specification Qualifications Essential
- Medical Degree with CCST in relevant speciality
- Qualification in Health Service Management
- Consultant Psychiatrist working within the CAG with proven skills in working effectively with senior management and other staff.
- Clinical leadership role incorporating setting, monitoring and evaluating standards of care and also practice development and managing change.
- Service improvement methodologies
- Evidence-based practice.
- Policy and legislation relating to mental health.
Skills and Abilities Essential
- Ability to communicate effectively both verbally and in writing, presenting ideas with clarity and in a persuasive and influential style.
- Ability to negotiate and reach compromises in a manner which inspires confidence and respect from others at all levels both within and outside the organisation.
- Analytical style and solution focused, self-starter, disciplined, shows attention to detail and motivated to produce high quality work.
- oRecognition of own strengths and limitations, seeking advice and support when appropriate
Any attachments will be accessible after you click to apply.