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Family Liaison Nurse - Adult Critical Care St Bartholomew's Hospital

Barts Health NHS Trust
£42,471 to £50,364 Per annum inc
Closing date
1 Mar 2024
We are looking for a Band 6 family liaison nurse to join our Adult Critical Care Unit (ACCU). The Family Liaison Nurse will work closely with the clinical teams, providing practical and psychological support to family members as well as to staff on critical care unit.

The ACCU at St Bartholomew's hospital is currently funded for 53 beds, spread across four clinical areas, bringing together a wide range of expertise in clinical care, research, and education for cardiovascular and complex cancer conditions.

St Bartholomew's is one of the busiest cardiothoracic centres in the UK and one of the UK's leading providers of care and treatment for people with cancer. The hospital is a referral centre for many surgeries, including complex aortovascular and serves both our local population and national referrals. The ACCU has a well-established ECMO program providing respiratory and cardiac support alongside our recently introduced cardiogenic pathway.

Applicants should have significant critical care experience as a band 6 or Senior band 5 nurse and be able to demonstrate the ability and desire to support patients and their families during their stay in critical care. Enthusiasm and a flexible approach to working with a large multi-professional team are essential for the role.

Main duties of the job

The post holder will be supported by the Matron and the wider senior nursing and medical teams. We encourage and promote development in the role, there is opportunity to access a wide range of professional and personal development courses

Provide effective nursing leadership, expertise, advice and psychological support to families on intensive care to ensure the provision of high-quality care and information to patients and families.

Build and maintain strong links with all clinical teams including ACCU doctors, AHP's, Psychology team and bedside nursing staff

Facilitate sharing of ideas, information and feedback in order to empower patients, family and members of the multidisciplinary team.

Promote an innovative and progressive attitude to the continual improvement of patient and family centred care through research and evidence-based practice.

To support the Senior Nursing team in developing the service and providing support and motivation to the team

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

Person Specification



  • Extensive clinical experience in Critical Care preferably at Band 6 level
  • Experience of effective communication with relatives and visitors including relaying complex medical information in lay terms
  • Delivering communication and facilitating compassionate visiting at the end of patient's life
  • Experience of mentoring and development of staff


  • Experience in Critical Care/ Palliative care



  • Ability to empathise with patients /families in distress and negotiate solutions to their problems
  • Ability to communicate in complex ways e.g. people with special needs, exhibiting challenging behaviour, or when English is not the first language
  • Maintaining confidential and comprehensive records and information
  • Able to plan and prioritise own workload and work unsupervised.
  • Demonstrates high level of original thought innovations and problem solving skills
  • Ability to advocate for patient, relative and staff
  • Assertively manages situations which may be complex and involve conflict or crisis.
  • Able to identify potential risks involved in work activity for self and others
  • Completes risk assessments and implements supportive management actions
  • Analyses and identifies trends in clinical information, identifies issues and proposes solutions to problems
  • IT skills and appropriate record keeping. Use of data and spread sheets, production of clear reports, action plans and presentations


  • Conflict resolution
  • Ability to implement change and contribute to service improvement

Qualifications and knowledge


  • Registered Nurse or equivalent with live NMC registration
  • Adult critical care course at academic level 6 or equivalent in your specialist area
  • Knowledge of equality and diversity legislation and procedures


  • First Degree/BSc
  • Recognised teaching/ mentorship qualification

Education and Research


  • Demonstrates the application of evidence based practice and knowledge of professional issues
  • Commitment to self-development and development of others
  • Ability to create an environment which facilitates learning


  • Previous audit experience

Employer details

Employer name

Barts Health NHS Trust


St Bartholomew's Hospital



Any attachments will be accessible after you click to apply.


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