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Pharmacy Technician

James Paget University Hospitals NHS Foundation Trust
Gorleston, Great Yarmouth
£28,407 to £34,581 per annum
Closing date
27 Feb 2024

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Pharmacist, Pharmacy technician
Band 5
Contract Type
Full Time
The James Paget Hospital Pharmacy Team is looking for an enthusiastic, highly motivated pharmacy technician to join our Clinical team and contribute to our growing service. The pharmacy department is a diverse and inclusive team.

We consider requests for flexible hours or part time / job share roles in line with our service requirements. Our vision is to provide safe, high quality seamless services delivered with courtesy and respect. The pharmacy team work one in every six weekends to support our 7-day service. We are looking for a qualified technician to join our clinical pharmacy team, providing high quality care to patients admitted on ward areas throughout the hospital.

Main duties of the job

To act as a member of the pharmacy team, undertaking a full range of duties commensurate with the professional role of a pharmacy technician, under the supervision of the Chief Pharmacist whilst working within the legal requirements, Trust policies and department procedures as laid down by the department and the Trust.

Main duties for the role will include medicines reconciliation and supporting processing of inpatient and discharge medication requests, both in the main hospital dispensary and near patient satellite dispensaries.

To work flexibly, responding to the needs of the department which will include rotating through each area according to the departmental rota and participating in the weekend rota, bank holiday rota and late clinic rota.

About us

Our vibrant team consists of approximately 90 highly skilled staff who work together to empower our patients to use medicines safely and effectively to improve their health outcomes. The successful candidate will benefit from drawing on the knowledge and experience of approachable staff so you will feel supported and mentored throughout your learning journey. We pride ourselves on creating a positive, supportive and structured learning environment enabling you to strive for success.

All roles within the trust require staff to demonstrate our core values and behaviours in the care they provide to patients. All members of staff should consider these behaviours and essential part of their job role.
  • Courtesy and respect- A welcoming and positive attitude- Polite, friendly and interested in people- Value and respect people as individuals
  • Attentively kind and helpful- Look out for dignity, privacy and humanity- Be attentive, responsive and take time to help- Visible presence of staff to provide the service
  • Responsive communication- Listen to people and answer their questions- Keep people clearly informed- Involve people
  • Effective and professional - Safe, knowledgeable and reassuring - Effective care and services from joined up teams - Organised and timely, looking to improve

Job description

Job responsibilities

Some of the Main Responsibilities are :
  • Participation in the Clinical Support Technician Scheme medicine reconciliation, patient consultation, transcribing as have to reacreditate. The dispensing of inpatient, outpatient and discharge prescriptions The distribution and stock control or medicines Continue duties in accredited pharmacy technician checking scheme

1 Clinical1.1 To provide, in conjunction with the appropriate Clinical Pharmacy Practitioners, a ward technician medicines management service on specified wards.1.2 To independently manage and prioritise work within limitations.1.3 To undertake medicine reconciliation/POD assessment taking in conjunction with the appropriate Clinical Pharmacy Practitioners on specified wards.1.4 To be responsible for ensuring timely supply of appropriate discharge medication for specified wards.1.5 To provide counselling advice to patients on their medicines, providing advice to patients and carers about compliance issues.1.6 To liaise with the Clinical Pharmacy Practitioners and Senior Pharmacy Technicians in Dispensary and Stores to inform of current medicines use on the wards in order that optimal ward stocks are maintained. To be responsible for processing drug returns on specified wards/ward sister.1.7 To ensure that non-stock medicines are supplied to allocated wards as required for specific patients according to protocol.1.8 To check patients own drugs (PODs) in accordance with protocols to ascertain suitability for use, ensure continued supply to undertake medicine reconciliation in compiling drug histories.1.9 To participate in the transcribing of TTOs scheme so as to ensure timely supply of appropriate discharge medication.1.10 To check individually supplied patient TTO packs (OPD) and/or PODs against discharge prescriptions to ascertain suitability for issue and discharge medication requirements. To communicate this to the relevant Clinical Pharmacy Practitioner and arrange supply from Dispensary for additional items as required.1.11 To be involved in the running of a self-medication scheme for in-patients and to follow the SOP for the monitoring of this.1.12 To communicate with patients where appropriate to ensure correct medicine supply and identify administration/compliance problems eg, nil by mouth. To take an active part in the development of patient counselling services.1.13 To undertake the dispensing of prescriptions, calculating doses and quantities for supply and providing advice to other staff and patients.1.14 To undertake medicine management duties on the wards. For example, to check the drug trolley for strips and participate in regular fridge checks. To ensure that other members of staff adhere to these duties on the wards.2. Dispensary2.1 To organise and undertake the dispensing and distribution of all medicines against a previously clinically checked prescription or request in line with departmental policies and procedures and the Medicines Act 1965 using the JAC computer system. To include the dispensing of all prescriptions to the following groups of patients:Patients involved in clinical trials.2.2 To dispense all controlled drugs (CDs) against a recognised order or previously clinically checked prescription in line with departmental policies and procedures and the Misuse of Drugs Act 1971 using the JAC computer system.2.3 To maintain documentation to support the dispensing of all medicines including CDs.2.4 To assist the Dispensary Services Manager and Senior Pharmacy Technician, Dispensary in the operation of clinical trials and ensure that necessary records relating to the trail are maintained in accordance with protocols.2.5 To carry out/participate in the replacement of Dispensary stock including the ordering, receipt and maintenance of stock records in liaison with the Senior Pharmacy Technician, Stores.2.6 To issue medicines to all outpatients attending the Pharmacy Department to include giving appropriate advice and counselling to ensure the effective use of medicines by the patient.2.7 To participate in the stock replacement scheme for designated Wards and Departments including liaison with Ward staff and the Ward Pharmacists and Senior Pharmacy Technician, Stores on stock level changes.2.8 To carry out the processing of stock returned from Wards with correct rotation of short dated items.2.9 To assist in the training of all staff working within the Dispensary including Pharmacists, Pre-Registration Pharmacists, Pharmacy Technicians, Trainee Pharmacy Technicians, Senior Pharmacy Assistants, Pharmacy Assistants and Admin & Clerical Staff.2.10 To assist the Senior Pharmacy Technician, Dispensary with health promotion displays in the Dispensary waiting room.2.11 To be a team leader in the absence of the dispensary manager and to be involved in the day to day running of dispensary/staff and answering any queries from the public or hospital staff.2.12 To assist the dispensary manger in maintaining patient counselling services for outpatients.2.13 To be an accredited checking Technician for the final checking of all dispensed medicines prior to despatch to wards/departments or issuing directly to patients.2.14 To contribute to the efficiency and cost effectiveness of Pharmacy Services by suggesting improvements and innovations to this Service as appropriate.2.15 To assist and supervise Pre-Registration Pharmacists and Trainee Pharmacy Technicians in the counselling of outpatients with their medicines.2.16 To participate in the maintenance of good housekeeping within the Dispensary and supporting areas.2.17 To participate in a regular stock check within dispensary.3. Training3.1 The post holder will be required to have training towards accreditation as a checker in Dispensary.3.2 After a suitable period the post holder will be expected to undertake training towards accreditation as a Clinical Support Technician on the wards which includes medicine reconciliation, patient consultation and transcribing.3.3 To take part in the annual personal development plan/appraisal review process in line with Trust Policy.3.4 To undertake training to become familiar with the computerised systems used within Dispensary, including PAS and JAC.3.5 The Post holder will be expected to attain a high level of competency and to maintain high standards of work at all times. S/he will be expected to participate in any appropriate training provided and will be encouraged to take part in any other education activity or research project which may be offered.4. Working Relationships4.1 Internal Work alongside Pharmacy Technicians, Senior Pharmacy Assistants and Pharmacy Assistants across Pharmacy Services.4.2 External Nursing, pharmacy and other staff within the Trust in relation to Pharmacy Services.5. Continuing Education5.1 In service training is provided to allow staff to provide a competent service. All staff have a personal responsibility to continually review their level of knowledge and expertise in order to keep abreast of the progress of pharmaceutical knowledge and to maintain a high standard of competence.5.2 To undertake CPD and maintain a portfolio in line with the Pharmacy Services programme.6. Specific Additional Responsibilities6.1 The post holder will be expected to undertake any other duties that may be allocated by the Operations Manager or their Deputy and which may reasonably be expected to be undertaken by the post holder.6.2 The post holder will be required to participate in the Saturday, Sunday and Bank Holiday rotas.Health and Safety ResponsibilitiesTo ensure that the Trusts Health and Safety Policies are understood and observed and that procedures are followed.To ensure the appropriate use of equipment and facilities and that the working environment is maintained in good order.To take the necessary precautions to safeguard the welfare and safety of yourself, patients, visitors, and staff, in accordance with the Health and Safety at Work Act.To undertake appropriate health and safety training to support safe working practice, including where appropriate, its management.To demonstrate a practical understanding of risk assessment in relation to their areas of responsibility and to ensure safe systems of work are in place.To ensure that all incidents occurring within the department are reported in accordance with Trust procedures, investigated and corrective action taken as necessary and/or reported to senior management and specialist advisers.Moving and Handling ResponsibilitiesTo ensure that all moving and handling tasks within their area of responsibility are assessed, that there is a manual handling plan indicating safe systems of work, and that documentation is regularly maintained and updated.To observe and monitor the application of M& H skills, ensuring safe practice.To attend appropriate training in accordance with the M& H assessed risks within the work area.ConfidentialityAll staff are required to respect confidentiality of all matters that they learn as a result of their employment with the NHS, including matters relating to other members of staff, patients and members of the public.Equality and DiversityAll employees are required to follow and implement the Trust's equal opportunities policy and to undergo any training and development activities to ensure that they can carry out their duties and responsibilities in terms of promoting, developing, implementing and reviewing the policy arrangements in the course of their work.Safeguarding Children and Vulnerable AdultsAll employees have a duty for safeguarding and promoting the welfare of children and vulnerable adults. Staff must be aware of the Trusts procedure for raising concerns about the welfare of anyone with whom they have contact. Staff must also ensure they receive the appropriate level of safeguarding children and vulnerable adult training depending on their role in the Trust.

Person Specification

Education and qualifications


  • NVQ Level 3 or equivalent
  • Registration with General Pharmaceutical Council
  • Accredited Checking Technician


  • NVQ Assessor
  • Accredited Medicine Management Technician

Skills and experience


  • post-qualification experience within hospital.
  • Experience of working in a multi-disciplinary team.
  • Abilty to demonstrate an understanding of hospital pharmacy and it staff skill mix.

Skills and competencies


  • Computer literate
  • Excellent written and oral communication skills
  • Responsible attitude
  • Ability to demonstrate flexibility within the working environment.
  • Ability to demonstrate supervisory skills

Trust values and behaviours


  • Courteous and Respectful
  • Kind and Helpful
  • Responsive Communication
  • Effective and Professional

Employer details

Employer name

James Paget University Hospitals NHS Foundation Trust


James Paget University Hospital

Gorleston, Great Yarmouth

NR31 6LA

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