We are the Sussex Mental Healthline. We provide a 24/7 telephone service offering listening support, advice, information and signposting to anyone experiencing difficulties with their mental health. We are a positive and caring team of nurses, occupational therapists, therapists, support workers (and more...), ranging from band 4 to band 7.

The Sussex Mental Healthline exists as a recognition of the fact that Mental illness and distress can occur at any time. Our service aims to support people when they need us; 24 hours a day, 7 days a week.

We are recruiting a band 6 Mental Health Practitioner (Nurse, Social Worker, Occupational Therapist, etc.) to join our busy team. You will be joining a friendly, supportive and dedicated team of Clinicians and Call Operators responding to Sussex-wide callers who require support for their own or others mental health difficulties.

This post offers a Golden Hello, or a Relocation package up to a maximum of £2000. (pro rata applies and subject to terms and conditions. Please see attached Protocol document).

Main duties of the job

As a senior member of the team you will be trained in a specific triage tool, to be utilised alongside your existing skills, to support callers and where necessary signpost to urgent care services across Sussex. You will also supervise and act as a point of escalation for a team of Call Operators to pass on more complex cases.

As a new service we are placing a large focus on clinician training, including our bespoke 'New to CAMHS' training, a bespoke induction and plenty of on-going in-house training. You will benefit from a full and robust supervision package, with ample opportunities for group reflection, development and mentoring.

The Sussex Mental Healthline is a free service which is open to anyone within the Sussex Region. There is no appointment system so the work is fast-paced and varied, meaning we are never left twiddling our thumbs.

All work is telephone based and we are currently working from home, although we have some access to office space in Sussex which you will be expected to work from as and when required.

To protect the health and safety of our staff/workers, patients, and those attending our sites, we encourage our workforce to get fully vaccinated against COVID

About us

We provide mental health and learning disability care for children, young people and adults across Sussex and for children and young people in Hampshire.

Working in Sussex:

• Travel easily between coast and countryside, with a blend of picturesque villages and seaside towns
• Embrace the city life with great access to visit Brighton and London
• With easy access to Gatwick and Heathrow and excellent railway links across the UK there is plenty of opportunity for adventure

We'd love you to join our organisation that is rated 'good' overall and 'outstanding' for caring by the CQC. Our staff agree, in our recent staff survey 82% told us that they recognise that care for patients is our top priority.

Key staff survey results include:

• • 70% highlighting flexible working opportunities as a key point for satisfaction at work
  • 79% reporting feeling able to make suggestions to improve the work within their team
  • 77% identifying the opportunities to show initiative in their roles
• We encourage flexible working. We know that a positive work/ life balance brings about huge health-related benefits, which has a positive impact on the care we provide. Please speak to us about flexible working, for example, home-working, part time hours, flexible start/ finish times or anything else. If it works for you and works for the role, we'll do our best to make it happen

Job description Job responsibilities

To be successful in this role you will share our passion, desire and empathetic approach to supporting people of all ages with complex mental health needs, who are often experiencing crisis.

Requirements:

• Registered with the NMC or HCPC via a core professional qualification Applications are welcomed from OTs, Nurses, Social Workers, Drama/Art Therapists, Psychologists
• Experienced in risk assessment and management
• Comfortable working in a fast-paced and varied role
• Ability to work flexible hours; to include evenings, weekends and nights
• Able to work autonomously (currently from home)
• Ability to travel and work from an office based in Sussex as and when required.

It would also be advantageous if you are:

• Have a background within urgent care/ crisis/ liaison service(s)

Flexibility with working patterns to include some weekend and evening work is essential. This does bring with it increased rates of pay for unsocial hours as set out under the Agenda for Change (AfC) guidelines.

Person Specification Knowledge/Experience Essential

• Significant post qualifying experience in the relevant care group
• Experience of working alongside people with complex health problems in the designated care group
• Experience of supervising staff
• Experience of providing a range of clinical interventions to people in the designated care group with a variety of health problems
• Experience of working consultatively with professionals
• Experience of conducting clinical assessments including risk assessments
• Experience of partnership working within and across various statutory and non statutory teams and agencies
• Experience of working within the CPA process
• Understanding of clinical governance
• Previous experience of working in the community

Knowledge/Experience Essential

• Significant post qualifying experience in the relevant care group
• Experience of working alongside people with complex health problems in the designated care group
• Experience of supervising staff
• Experience of providing a range of clinical interventions to people in the designated care group with a variety of health problems
• Experience of working consultatively with professionals
• Experience of conducting clinical assessments including risk assessments
• Experience of partnership working within and across various statutory and non statutory teams and agencies
• Experience of working within the CPA process
• Understanding of clinical governance
• Previous experience of working in the community

Any attachments will be accessible after you click to apply.

354-AB-20389