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Deputy Operations Director

Sheffield Teaching Hospitals NHS Foundation Trust
£58,972 to £68,525 a year pa/pro rata for part time staff
Closing date
27 Feb 2024

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Other Health Profession
Band 8B
Contract Type
Full Time
This is a rare and exciting opportunity to join the Surgical Services Group senior management team as we continue to transform our services to achieve improved outcomes and experience for our patients.

The Care Group is split across the central and northern campuses and comprises General Surgery, Plastic Surgery, Breast and Urology.

In addition, all 3 directorates provide comprehensive services for patients with cancer and the Care Group has a dedicated cancer pathway team which oversees the tracking of patients and pathways and provides admin support to all cancer MDTs.

We are looking for a new member of the team with the experience and personality to complement the existing structure. This role provides an ideal development opportunity for an aspirant Operations Director with full exposure to a complex Care Group agenda and regular opportunities to operate in a board level setting. This role will be the only Deputy Operations Director in the Care Group and will therefore be formally deputizing for the Operations Director.

The successful candidate will work closely with senior medical and nursing colleagues to deliver a range of objectives relating to patient access, quality improvement, service development, financial management and strategic development. This is a challenging role, with competing priorities and the need for strong leadership, resilience and interpersonal skills.

Main duties of the job

This post holder will be professionally accountable to the Operations Director, with a specific remit that will be agreed and reviewed according to the priorities across the Care Group. This will include providing support to the strategic management and operational delivery of the business, information and performance functions of the Surgical Services Care Group.

Within the agreed remit there will be emphasis placed on building working relationships, processes, systems and competencies in order to maximise the performance of the Care Group and its component services.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes a firm commitment to professional development of it's staff together with the provision of an excellent health and well-being support service.

You must be able to demonstrate a track record of success in clinical service management. You must be ready for a new challenge and have the drive to forge relationships early in order to support the aspirations of our clinical teams for our patients.

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification



  • A first degree or equivalent qualification and/or able to demonstrate extensive experience


  • A master's degree or a postgraduate qualification in management and/or able to demonstrate extensive experience
  • Other relevant management qualification
  • Project Management training



  • Significant experience of working as a Service Manager or Head of Service in an acute hospital setting
  • Leadership experience, including the delivery of team objectives, team and individual appraisal, recruitment, managing attendance and disciplinary issues
  • Experience of leading and delivering large scale service improvement or transformation initiatives
  • Experience of developing models and initiatives related to patient/service capacity and demand management
  • Excellent knowledge and sound experience of managing, monitoring and controlling complex income and expenditure budgets.
  • Experience of financial planning and the design and delivery of large cost improvement programmes
  • Experience of building effective working relationships with immediate management, senior executive members and clinical teams.
  • Ability to negotiate and influence staff at all levels of seniority, including engagement in difficult decisions
  • Ability to access, analyse and translate to clinical teams, complex data and information, in order to facilitate service improvement
  • Extensive experience of the development of business cases/proposals for both capital and revenue investment cases
  • Extensive experience of preparing and presenting complex information, written and verbal to a range of audiences
  • Experience of leading the development and implementation of strategic service plans
  • Experience of managing the delivery of 18 weeks RTT and cancer targets
  • Experience of managing within a complex organisation and balancing multiple objectives successfully


  • Experience of working in a surgical environment

Further Training


  • Demonstrable commitment to continuing professional development, proactively seeking out new formal and informal learning opportunities

Special Skills/Aptitudes


  • Excellent oral and written communication skills including the ability to persuade and deliver bad/sensitive news to individuals or large audiences
  • Excellent interpersonal skills and the ability to work proactively and cooperatively with senior management, clinical staff and other staff all levels
  • Experience of using IT packages (i.e. Word, Excel, PowerPoint)
  • Skilled in acquiring and analysing hospital data from multiple sources (including referral rates, clinic utilisation, 18 weeks RTT and inpatient flow)
  • A clear understanding of confidentiality when dealing with matters relating to staff and patients
  • Excellent organisational skills and an ability to prioritise an unpredictable workload with frequent disruption
  • Flexible approach to working practices
  • A highly attuned awareness of the local and national political environment and the ability to translate this locally and navigate successfully through this
  • Demonstrable self-awareness, an understanding of impact on others and an ability to manage self and maintain professional conduct in difficult and challenging situations.
  • Demonstrable leadership skills and the ability to motivate others and demonstrate honesty, integrity, fairness and tenacity
  • An ability and interest in coaching staff to improve performance
  • A commitment to promoting equality and diversity in the workplace and in service delivery and development
  • Enthusiasm and ability to seek out and resolve problems in order to improve patient care including an appetite to challenge the status quo
  • Ability to cope with ambiguity and working in a changing environment


  • Experience of managing research programmes in an NHS environment

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust


Norther General Hospital

Herries Road


S5 7AU

Any attachments will be accessible after you click to apply.


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