Mental Health Practitioner

Employer
Greater Manchester Mental Health NHS Foundation Trust
Location
Prestwich
Salary
£25,655 to £31,534 a year per annum
Closing date
3 Jul 2022

View more

Profession
Practitioner
Grade
Band 5
Contract Type
Permanent
Hours
Full Time
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Greater Manchester Mental Health NHS Foundation Trust provides an all age 24/7 helpline that covers the demographic area of Bolton Salford and Trafford, Manchester and Wigan and is part of the Greater Manchester Clinical Assessment Service (CAS).

There is a dedicated contact number given to all known service users, their carers and the public via the NHS 111 and CAS system's.

This is to support a timely, supportive, and quality response to service users (of all ages) and carers when they need support, advice, and information inclusive of brief interventions outside of any planned intervention.

This could potentially alleviate distress or anxiety for the service user or their carer potentially negating the need for presentation to A&E or even emergency admission to hospital. The provision of this helpline across GMMH footprint provides a consistent and quality approach across Trust services.

Main duties of the job

The role of the Mental Health Practitioner is to receive all calls and be able to provide immediate support, expert advice, signposting service users to the most appropriate service, assessment, and brief interventions where appropriate via telephone. The Practitioner will have access to known service user's electronical clinical records and will ensure liaison with the service users' existing services by the following day via clearly defined routes.

The Mental Health Practitioner will be part of a shift team who work together and will have other colleagues across the Network for discussion and support.

The service operates 24/7 7 days a week, 365 days per year and practitioners will need to work within a 24-hour shift pattern. The service based in the GMMH Patient Flow Service in Old Trust HQ on the Prestwich Hospital site. There are also opportunities for staff to work from home on a blended rotational basis whilst still operating as part of a shift team. The Band 5 practitioners will also be asked to support the Band 6 practitioners at the Northwest Ambulance (NWAS) Emergency Operations Centre in Manchester (EOC) and support the Band 6 helpline practitioners with reviewing the calls coming in for mental health via NWAS by reviewing their operating system and phoning service-users back if necessary to support them with their recovery.

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Job description Job responsibilities

The role of the Mental Health Practitioner is to receive all calls and be able to provide immediate support, expert advice, signposting service users to the most appropriate service, assessment, and brief interventions where appropriate via telephone. The Practitioner will have access to known service users electronical clinical records and will ensure liaison with the service users existing services by the following day via clearly defined routes.

The Mental Health Practitioner will be part of a shift team who work together and will have other colleagues across the Network for discussion and support.

Person Specification Meets criteria Essential
  • Holds full qualification in accordance with professional body
Desirable
  • Possesses experience in psychosocial interventions
Qualifications Essential
  • Qualified
Desirable
  • Possesses experience in psychosocial interventions


Any attachments will be accessible after you click to apply.

437-4208664
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