Primary Care Mental Health Linkworker

Norfolk & Suffolk Foundation NHS Trust
£32,306 to £39,027 a year per annum
Closing date
3 Jul 2022

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CBT Therapist / Other
Band 6
Contract Type
Part Time
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Job Details

Are you an experienced and motivated mental health professional looking for a new challenge in a primary care setting? Do you have enhanced skills in assessment and brief interventions? Can you empower people to make choices about their own treatment and communicate effectively with a wide range of professionals?

If you answer 'yes' to all these questions and you would relish the opportunity to be at the forefront of new developments in primary care mental health, then being a Primary Care Mental Health Linkworker could be the perfect opportunity for you!

Suffolk Wellbeing Service is looking for an experienced mental health professional to join our established, friendly, and supportive Linkworker Team covering East Suffolk. The team provides a point of access into mental services for people experiencing a wide range of mild-moderate mental health problems in primary care. Linkworkers are usually based in GP surgeries across the county and offer a face-to-face and telephone assessments and brief interventions for patients in primary care. Our base sites are located in Ipswich and Bury St. Edmunds.

Applicants are expected to hold a core professional qualification (Mental Health Nurse/Social Worker/Occupational Therapist) and should have at least one year's community experience.

There is currently one part time (30hrs/week) position available.

Main duties of the job

As a Primary Care Mental Health Linkworker, you will be working collaboratively with clients ages 16 and above, presenting with a range of mental health needs within a primary care environment. The post holder requires to carry out mental health assessments, identify care pathways within SWS or seek alternative service options treatment options, interventions and/or signpost to the most suitable service provider. Primary Care Mental Health Linkworker's also work alongside GP's and liaise with colleagues from multiple sectors, both statutory and non-statutory, to provide expert advice and education in accordance with evidence based NICE guidance.

This is an exciting time to join our team, as we are involved within the trust transformation, which provides the opportunity for the successful applicant to be involved with the development of this primary care service.

Enthusiasm, confidence and an ability to work flexibly and autonomously are essentials as well as a full driving license, as travel is required.

Interview date on Wednesday 6th July (subject to change), you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

About us
Working for your organisation

Benefits included with this role are:
  • NHS pension
  • a comprehensive in house & external training programmes
  • career progression
  • starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • staff physio service
  • NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

NSFT is committed to lifelong learning and continuous professional development (CPD) for its entire staff. There are a variety of definitions of CPD across the professions, but it is usually taken to mean learning activities which update existing skills.
Job description
Job responsibilities

All our Linkworkers are currently working remotely from home and contacting clients using telephone/video-calling technology and we envisage that we will retain some of the efficiencies in practice that we have adopted over the past year. The applicant would be expected to hold a core professional qualification of Mental Health Nurse / Social Worker / Occupational Therapist and have at least one years community experience.



To provide specialist mental health advice and undertake assessments with frontline workers, where the mental health needs of the individual referred cannot be resolved by primary care non specialist workers..

With staff from other agencies, carry out mental health assessments of people, which will include a systemic formulation and advice on evidence based therapeutic interventions

To provide referrers and other professionals with written summaries of assessment, formulation and treatment outcomes

To participate in the locality model in Suffolk Wellbeing Service by undertaking direct work where clinically indicated using evidence based therapeutic interventions to improve mental wellbeing

Provide professional telephone advice for those working in Suffolk who require specialist advice and information on a wide range of mental health/wellbeing issues

Support the Trust response to external referrals. by duty work in SWS or by working in partnership with other NSFT clinical teams.

To maintain clinical and professional responsibility for a defined workload.

To liaise with colleagues and other professionals or agencies as required, including attending case conferences or planning meetings as part of the Multi agency working model

To promote clinical effectiveness by the use of clinical protocols and clinical audit.

To refer service users to alternative care where detailed assessment indicates a different level of service.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interviews are to be held on 3rd May 2022 however subject to change, candidates may only be given a minimum of 3 days notice, please note this date is provisional and may be subject to change. You will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please visit our Facebook and Twitter page @NSFTjobs

Person Specification
  • NMC/HCPC qualification

  • Have experience of working within a community setting
  • Relevant post reg experience

Any attachments will be accessible after you click to apply.



Priscilla N&S

“Welcome to Norfolk and Suffolk foundation Trust, we provide an extensive range of mental health services across two counties , working with our communities and partners we continue to develop and transform our services so we can really meet the needs of the people we serve .We are an organisation which truly values nurses , acknowledges the special , unique skills they bring and is committed to developing clinical, academic and leadership pathways whilst supporting, nurturing and caring for you .We have strengthened nurse leadership, created Nurse Consultant , Advanced Nurse Practitioner and Clinical Nurse Specialist roles with many more expected . We have over 80 Non medical prescribers and will continue to support more each year .  Nursing In NSFT is not without its challenges but we have used them to create opportunities, to learn, to improve and to work differently . Our absolute priority , our number one aim is to improve the care we provide and we will achieve this. Join us and be part of something very special" - Diane Hull, Chief Nurse

Diane Hull - NSNHSFT

Norfolk and Suffolk NHS Foundation Trust is the main provider of specialist mental health services for the counties of Norfolk and Suffolk, serving a population of 1.6 million people. We are a large organisation covering a wide geographical area divided into ‘Care Groups'. There are also Care Groups supporting children, family and young people’s services, and specialist services, including Forensic mental health services.

Each Care Group has its own Leadership team, with the aim of supporting clinically led decision making locally, to support the needs of people accessing services. 

We have inpatient facilities across both counties with smaller bases in rural locations. Many of the Trust’s services are offered in the community, enabling people accessing services to receive the support they need in an environment familiar to them.

At NSFT we believe in recovery and wellbeing, and understand the importance of good physical health, maintaining relationships and achieving a balance between treatments and continuing an active life.

The people in our care, families and carers are at the centre of all aspects of all we do and are vital in helping shape and support our service strategy. Our strategy supports and enables people with mental health problems to live a fulfilling life and make their personal recovery journey. 

Norfolk and Suffolk, in the East of England are some of the safest places to live in the UK, with low crime rates making it a community to be proud of. Housing prices are frequently cited as a reason to move here, as you get an incredible amount for your money compared with other major UK cities.

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About our location

Norwich in Norfolk has something for everyone. It has retained a strong local identity and, with that, a sense of community. Locals say hello to each other, baristas remember our coffee orders and you’ll be among the first to know about interesting local projects.  This strong sense of community, along with excellent shopping, eating out, affordable house prices and excellent schooling is why Norwich has been ranked by the Guardian as the UK’s best city to work in.

Ipswich in Suffolk is steeped in history, yet full of life. According to The London Economic, affordable house prices and hourly commutes to London have earned Suffolk’s county town a slot in their top ten property destinations. “In Ipswich we have got a fantastic cultural offer far better than what towns and cities bigger than us are offering.  We have got very good transport links, especially to London, and house prices are a lot cheaper in the area.

One of Norfolk’s most famous stretches of beaches, Great Yarmouth attracts around six million tourists each year! Situated at the mouth of the River Yare, this old port town is home to beautiful golden sandy beaches and neighbouring towns and villages with scenic views and homely charm.

Full to the brim of history and with a vibrant town centre, King’s Lynn is the ideal destination to enjoy the superb mix of history, shopping and entertainment on offer!  A small, historic market town, King's Lynn is the perfect place to live and work, with fantastic train links and short drives to fantastic beaches.

Bury St Edmunds in Suffolk is a unique and dazzling historic gem. An important market town with a richly fascinating heritage, the striking combination of medieval architecture, elegant Georgian squares and glorious cathedral and abbey gardens provide a distinctive visual charm. With prestigious shopping, an award-winning market, plus variety of attractions and places to stay, Bury St Edmunds is under two hours from London and convenient for Cambridge.

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For family members who love (or need) to travel, you’re ideally located. Trains run to and from London every 30 minutes from both Ipswich and Norwich, and there are direct rail services from Manchester, Nottingham and Cambridge.   Both counties are well connected to major road networks and Norwich has an international airport. 

Some of our valued employees have told their story of working at Norfolk and Suffolk NHS Foundation Trust... use the links below to read these.

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Norfolk & Suffolk
United Kingdom
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