Clinical Nurse Manager

West London NHS Trust
£40,057 to £45,839 a year plus HCAS
Closing date
3 Jul 2022

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Senior Manager
Band 7
Contract Type
Full Time
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Thank you for your interest in this exciting position in the Tri- borough clozapine clinic in West London NHS service. The main role of this post will be to manage the Tri borough clozapine service based in Ealing, Acton and Hammersmith.

The post holder will provide line management and clinical supervision to the Clozapine Team working closely with Clozapine nurses, Phlebotomists and the matron to ensure high quality service delivery and cross cover across the three boroughs.

The role will also involve supporting clozapine staff to provide a wide range of physical health monitoring and treatment and to participate in development of the Clozapine service across the three boroughs.

The clozapine service is a tri- borough service based in Hounslow, Ealing and Hammersmith. This post will be based primarily in in the Ealing location. There may be rare occasions when support is needed in the Hammersmith and Hounslow clinic. The clozapine team manager will be given support from mental health nurse and phlebotomists working in the team. The role will also involve the organisation of home visits for patients receiving clozapine were necessary. The clozapine service has access to a pool car.

This post will also involve working two days a week as a band 7 nurse in the MINT (mental health integrated Network Team) based in Acton, one of the community teams that is linked to the Ealing clozapine service.

Main duties of the job

The main duty of the role will be to manage the tri borough clozapine service, this will involve overseeing the organisation of Clozapine clinics and facilitation of appointments to administer clozapine medication to patients. There will be a need to prioritise and make arrangements for patients who have missed appointments for their clozapine medication to ensure that there are no gaps in Clozapine treatment.

You will use clozapine clinic equipment, including the POCHI machine to analyse blood results. You will also be involved in maintaining this equipment and reporting concerns.

Another part of this role will be the organisation and completion of Physical health assessments for patients. This will involve using physical health equipment (Blood pressure machine, BM machine, etc). You will be able to document physical health results and act on physical health concerns within the parameters of physical health (blood pressure, Blood sugar, Lipids, BMI etc) and escalation actions, including liaison with the patient's psychiatrist and GP. This will also involve giving guidance to other staff in the team.

You will be responsible for ensuring a high standard of clinical work when carrying out nursing procedures and ensuring the safe storage of medication, including checking and administration and assessment of side-effects.

About us

West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK.

Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country.

We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units.

We'rerated good overall by the Care Quality Commission (CQC).

Together, we're committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve.

We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness.

The regulations mandating vaccination for in-scope roles in the NHS have now been removed. The Trust does however continue to encourage and support staff to be vaccinated as this remains the best line of defence against COVID19. Vaccination data will be collected by our recruitment team during your on-boarding if you are happy to provide a copy of your COVID pass.

Job description Job responsibilities

Post title

Clinical Nurse Manager




Band 7

37.5 a week Mon-Fri 9-5

Tri borough clozapine service (primarily in the Ealing team based at Ealing hospital) 2 days a week based in Ealing MINT Acton

Responsible to

Clozapine service operational Manager

Person Specification Qualifications Essential
  • Registered Nurse with current registration [mental health/LD/Adult], appropriate to the job role
  • Evidence of continuous professional development
  • Professionally qualified
  • Completion of Mentorship Course/ENB equivalent
  • Further professional qualifications
  • Phlebotomy training
  • Driving license
Experience Essential
  • Experience of working alongside people with complex health problems in the designated care group
  • Experience of supervising staff
  • Experience of managing a caseload
  • Experience of providing a range of clinical interventions to people in the designated care group with a variety of health problems
  • Experience of conducting clinical assessments including risk assessments
  • Experience of partnership working within and across various statutory and non-statutory teams and agencies
  • Experience of working within the CPA process or other health, care process systems for shared care and enhanced care with a Mental health client group
  • Previous experience of working in the community
  • Previous experience of contributing to the implementation of new service interventions and processes.
  • Experience of working within a Mental Health setting
  • Lived experience of mental health issues
  • Experience of Line managing others
  • Experience of facilitating managerial and clinical Supervision
  • Experience of managing and supervising a staff team.
  • Experience of giving professional development and appraisal.
  • Experience of using the Dialogue assessment and intervention tool
Knowledge Essential
  • Understanding of clinical governance
  • Knowledge of principles of leadership and change management
  • Knowledge and understanding of the principles of recovery and trauma informed care their application to risk management, positive risk taking and strengths orientated approaches to care delivery.
  • Knowledge of the principles of co-production in mental health care
  • Knowledge of the Mental health act and governance structures
  • Knowledge of primary care networks
  • Knowledge about the support available from voluntary sector partners.
  • Understanding of CQC regulations.
  • Knowledge of compassionate leadership skills
  • Knowledge about clozapine and other medications, practices and process around the safe administration and monitoring of clozapine and other medication.
  • Knowledge about clozapine side-effects and side effects from other medications.
  • Knowledge about the Triangle of care and working with carers
  • Knowledge of infection control working practices.
  • Knowledge of information Governance
  • Knowledge about health and safety at work procedures
  • Knowledge about Safeguarding adults and Children procedures
  • Knowledge of psychological formulation.
  • Knowledge of capability management and maintaining dignity at work processes for managed staff.
  • Knowledge of safe lone working procedures.
Skills Essential
  • Management and leadership skills
  • Ability to create a culture of belonging
  • Able to role model effectively for the team
  • Able to give support and enable autonomy for staff to innovate
  • The ability to show appreciation to line managed staff
  • The ability to promote positive inclusion and participation.
  • The ability to provide an inspiring vision and strategy for the managed team.
  • Ability to apply principles of conflict management and mediate effectively
  • Ability to adapt and be flexible in a changing care environment.
  • The ability to use a whole system approach.
  • Ability to promote a culture of enabling patient choice within their team.
  • Ability to promote Joined-up, personalised treatment and care
  • A commitment to reduce inequality of access to services
  • Skills associated with compassionate leadership practice.
  • Ability to carry out a 'five P' formulation assessment
  • Ability to recognise when support is needed in terms of staffing, clinical tasks and organisation and to access the support of seniors when needed.
  • Phlebotomy skills able to take bloods from patients and send for analysis.
Other Requirements Essential
  • The ability to multi task and adapt to different unpredictable situations
  • Demonstrate support for the values and beliefs of the Care Group and those of the Trust
  • Role models high standard of professional qualities e.g. punctuality and due diligence, honesty, responsibility, compassion
  • Respectful to others. Able to discuss issues calmly and constructively
  • enthusiastic team and cross-boundary working

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