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Business Manager - Research & Innovation (XN06)

Employer
Leeds Teaching Hospitals NHS Trust
Location
Leeds
Salary
£35,392 to £42,618 a year
Closing date
24 Dec 2023

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The Innovation Pop Up is the first of three phases towards development of a health innovation campus centred at the Leeds General Infirmary. It has been launched to support the development of an innovation culture in Leeds and to be a platform for Healthtech innovation for our Hospitals of the Future. It provides a safe space away from clinical areas where clinical staff can work with businesses and others involved in innovation towards the successful translation, adoption, scaling and spread of Healthtech innovation into the NHS.

This exciting new role will be responsible for the development, implementation and day to day management of all business systems and processes that facilitate the effective running of the Innovation Pop Up. The successful applicant will work as part of the Business Development and Innovation team within the Research and Innovation department. Working effectively and proactively with internal and external stakeholders and partners, this role will support managing projects with a community of Innovation Pop Up company members.

The post holder will have excellent IT skills and previous use of research databases and customer relationship management systems would be an advantage. They will possess excellent communication, negotiation and organisational skills and be able to work autonomously, using their own initiative.

For more information, please contact Dr Richard Evans (richard.evans47@nhs.net).

Main duties of the job

The Business Manager for the Innovation Pop Up will be responsible for:

- Defining, developing and implementing business policies that impact on the delivery of the Innovation Pop Up

- Organising team meetings, business meetings and those with external companies who are members/potential members of the Innovation Pop Up

- The operational development and maintenance of a range of information systems (including Client Relationship Management) to support efficient business processes across the Innovation Pop Up

- Operational management of the Pop Up (including liaising with Estates, oversight of hot desk and room bookings, ordering supplies, event organisation to include inviting members to demonstrate their health technologies in the Trust)

- Pop Up member management (including on-boarding activities and arranging membership agreements) and maintenance of accurate records around this

-Delegated responsibility for the management of the Innovation Pop Up budgets, to include raising invoices for Innovation Pop Up members and for room hire.

- Line management of the Innovation Pop Up Clinical Trials Assistant, including all associated line management responsibilities.

- The preparation, support and development of business case(s)/funding requests and the costing of grant applications for research projects, pilots or evaluation activity.

Please refer to the role description for a full list of responsibilities

About us

Leeds Teaching Hospitals NHS Trust contributes to life in the Leeds region, not only by being one of the largest employers with more than 20,000 staff, but by supporting the health and well-being of the community and playing a leading role in research, education and innovation.

The Innovation Pop Up is the first of three phases towards development of a health innovation campus centred at the Leeds General Infirmary. It has been launched to support the development of an innovation culture in Leeds ready for our new digital hospitals, and to be a platform for Healthtech innovation for our Hospitals of the Future. It provides a safe space away from clinical areas where clinical staff can work with businesses and others involved in innovation towards the successful translation, adoption, scaling and spread of Healthtech innovation into the NHS.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Job description

Job responsibilities

JOB PURPOSE/SUMMARY

The post holder will be responsible for the development, implementation and day to day management of all business systems and processes that facilitate the effective running of the Leeds Teaching Hospitals Innovation Pop Up. The post holder will also work closely with the R& I Business Management Team and be responsible for providing general business support to the Business Development and Innovation Team and the Research and Innovation Senior Management Teams.

The post holder will also work with members of their CSU and other senior managers in the strategic development of the services provided by the CSU. This will include strategic and operational business planning and monitoring, and the development of relationships with key internal and external partners. The post holder will ensure the CSU functions as an integral part of the Leeds Teaching Hospitals Trust and that CSU and Trust-wide objectives are achieved.

The Innovation Pop Up is the first of three phases towards development of a health innovation campus centred at the Leeds General Infirmary. It has been launched to support the development of an innovation culture in Leeds ready for our new digital hospitals, and to be a platform for Healthtech innovation for our Hospitals of the Future. It provides a safe space away from clinical areas where clinical staff can work with businesses and others involved in innovation towards the successful translation, adoption, scaling and spread of Healthtech innovation into the NHS.

Working effectively and proactively with agreed internal and external stakeholders and collaborative partners, the individual will adhere to agreed processes and

comply with all relevant data protection and legal requirements when managing projects and supporting a community of Innovation Pop Up company members.

The post holder will have excellent IT skills with a working knowledge of Microsoft Office applications. Previous use of research databases and Customer Relationship management systems would be an advantage. The post holder should be enthusiastic, and possess excellent communication, negotiation and organisational skills. Working autonomously, using own initiative as well as possessing strong team working skills and an ability to motivate staff is essential.

The post holder will be responsible for defining, developing and managing organisational systems and processes to ensure the efficient running of the Innovation Pop Up and the delivery of its programmes of work. This will also include the development of key working relationships within the Research and Innovation Department, and with external stakeholders from across the Leeds City Region innovation ecosystem.

The post holder will be required to work alongside academic, clinical and industry partners, the National Institute for Health Research (NIHR) Clinical Research Network (CRN), Yorkshire and Humber Academic Heath Science Network, University of Leeds (YHSN), University of Leeds Business Hub (Nexus) and colleagues in neighbouring establishments, attending and supporting regional and national meetings to represent the Trust as required.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

The post-holder will be educated to degree level or equivalent, or be able to demonstrate relevant experience commensurate with this post. They would be expected to have experience of working in an organisation which includes interaction with multiple staff, departments or organisations. Excellent communication skills and the ability to provide and receive complex information in relation to innovation are essential for this role. Excellent organisational, negotiation and presentation skills are essential, as well as the ability to work on their own initiative and as a team player.

Essential Skills Include:

Relevant degree or equivalent

Evidence of advanced IT skills/training - the ability to use spreadsheets, databases, Customer Relationship management systems

Information Governance Education Recognition Award or be willing to undertake training.

Knowledge of medical terminology.

The ability to manage own workload.

Excellent organisational and communication skills are required.

Experience of dealing with highly complex situations Experience of providing and receiving highly complex information

The ability to work effectively under pressure and maintain a professional attitude.

THE LEEDS WAY VALUES

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centered

Collaborative

Fair

Accountable

Empowered

All our actions and endeavours will be guided and evaluated through these values.

Additionally the following are core values which relate specifically to this post:

Commitment to meticulous and consistent attention to quality and detail.

Commitment to working in a multi-disciplinary team.

Commitment to own development and the development of junior staff.

Commitment to maintain high standards of care in accordance with Leeds Teaching Hospitals NHS Trust (LTHT) guidelines and policies.

Commitment to lifelong learning, to maintain personal development within the role

The Leeds Improvement Method: has a responsibility to improve the quality and safety of our services. It is expected that in fulfilling this role you will be proactive in promoting and using the Leeds Improvement Method to improve the quality and safety of the service

The post requires an organised approach to working, a willingness to learn, dedication and attention to detail. An honest and open approach in all working relationships is required

CORE BEHAVIOURS AND SKILLS

Professional attitude to work, diplomatic and calm under pressure

Ability to work as a team in a busy working environment

Excellent communication skills, able to communicate at all levels

Strong interpersonal skills

Effective organisational skills

Ability to prioritise and manage time effectively

Ability to work autonomously and use own initiative

Proactive and flexible approach

Motivated, friendly personality

Commitment to personal development

Coach and develop staff

Ability to motivate staff

CORE KNOWLEDGE AND UNDERSTANDING

An understanding of the principles of project management and how these can be applied to the workplace is essential, as is an understanding of related business systems. An understanding of the Department of Healths Research and Innovation Strategy and understanding of health or life-science research and innovation would be useful but is not essential.

PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

Business Management

Responsible for defining, developing and implementing business policies that impact on the delivery of the Innovation Pop Up

Responsible for organising team meetings, business meetings and those with external companies who are members/potential members of the Innovation Pop Up

Responsible for writing elements of regular Innovation Reports that are required for reporting to the Board and other R& I committees.

Develop and maintain an Innovation Pop Up Risk Register and Business Continuity Plan

Responsible for the operational development and maintenance of a range of information systems (including Client Relationship Management) to support efficient business processes across the Innovation Pop Up. This role will lead on the extraction of Key Performance Indicators (KPIs) from the Client Relationship Management system for the weekly innovation meeting

Operational management of the Pop Up (including liaising with Estates, oversight of hot desk and room bookings, ordering supplies, event organisation to include inviting members to demonstrate their health technologies in the Trust)

Pop Up member management (including on-boarding activities and arranging membership agreements) and maintenance of accurate records around this.

Support the team to obtain Confidentiality Agreement (CDA) signatures and uploading of these documents to the Client Relationship Management system

Financial Management

Delegated responsibility for the management of the Innovation Pop Up budgets, to include raising invoices for Innovation Pop Up members and for room hire.

Authorised signatory for expenditure against the running costs budget within the limits agreed for the post

Responsible for reconciling monthly running costs budget reports, highlighting areas of concern and proposing and implementing remedial action as appropriate

Responsible for analysing and interpreting complex finance and performance data/information and presenting this in a range of formats to a variety of audiences

Responsible for the preparation, support and development of business case(s)/funding requests and the costing of grant applications for research projects, pilots or evaluation activity, requiring qualitative assessments to ensure compliance with a range of performance metrics/targets.

Responsible for developing and managing invoice trackers to inform future forecasting of project and membership income.

Procurement

Support to the procurement and maintenance of all Innovation Pop Up assets (e.g. furniture, consumables and office equipment)

Responsible for ensuring that all procurement is in line with the policies and procedures of LTHT and advising Senior Managers as required.

Project Management

Responsible for project managing any Innovation Pop Up reconfiguration and expansion into additional office space.

Person Specification

Experience

Essential

  • Experience within a research, innovation and/or clinical trials setting
  • Experience of project management
  • Experience of staff supervision
  • Experience of managing research study/project finances


Skills & behaviours

Essential

  • A willingness to undergo personal development and learn new skills
  • Excellent presentation skills
    Any attachments will be accessible after you click to apply.

    C9298-DRI-0124

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