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Operational Manager - Homeless Services

Employer
Greater Manchester Mental Health NHS Foundation Trust
Location
Manchester
Salary
£50,952 to £57,349 per annum
Closing date
17 Dec 2023

View more

Profession
Other Health Profession
Grade
Band 8A
Contract Type
Permanent
Hours
Full Time
The Operational Manager is responsible for the day-to-day operational management of the Homeless Hub services. They will achieve this through effective management and oversight of performance, finance and the workforce.

The post holder will provide clinical leadership and operational management to a number of the homeless hub services and provide direction for staff in maintaining clinical and non-clinical standards of care and in implementing service improvements. This includes ensuring that Care Quality Commission (CQC) essential standards are met and exceeded. The post holder will be visible and accessible to staff and service users acting as a role model and champion for recovery and change.

The post holder will be responsible for providing professional and managerial leadership for identified staff members and will provide assistance, advice and support to team members ensuring that care is delivered to the highest standard and that service users and carers remain central to all aspects of service delivery.

The post holder will deputise for the Service Manager on occasion and provide cover in their absence, reporting through to the Head of Operations.

The post holder will respect the individuality, values, culture and religious diversity of service users, carers, and colleagues and contribute to the provision of a service that is sensitive to these needs.

Main duties of the job

To be responsible for the operational management and clinical leadership of services within designated area of responsibility.

To provide effective line management for identified staff members/ work streams within the service while promoting a positive and therapeutic culture at all times.

The post holder will display high level communication and relationship skills, being able to negotiate with senior and junior team members and motivate, reassure and lead teams in a positive way and manner and at all times.

Ensure that human resources are efficiently deployed within identified areas and to be responsible for recruitment and retention within designated areas of responsibility.

To work closely with partner organisations to ensure high quality delivery of services.

Responsible for overseeing budgets, ensuring appropriate management and control is in place and expenditure is within agreed limits in order to achieve budgetary balance.

In conjunction with the relevant HR staff, develop strategies to ensure the teams achieve a workforce capable of delivering quality recovery focused services and that the workforce is competent, confident and safe in the delivery of patient/service user treatment options in order to maximise recovery outcomes.

In conjunction with the Service Manager review and monitor the services

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in the city of Manchester, Salford, Trafford, Bolton and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Job description

Job responsibilities

See attached detailed job description and person specification:

Staff benefits

Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.

27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discounts

Person Specification

Essential

Essential

  • Registered Mental Health Nurse
  • Extensive experience of working in a Recovery focused inpatient setting in a leadership / managerial position.
  • Evidence of post registration or further professional development in the relevant field.
  • A leadership / Management Qualification (or equivalent experience)
  • Experience of working with service users in the health/ social care field which must include inpatient services
  • Experience of actively working as part of a MDT in order to achieve shared goal. Experience of leading on, implementing and monitoring a service development/change initiative.
  • Experience of managing staff performance and disciplinary issues efficiently.
  • Experience of maintaining quality standards in one's own work and encouraging others to do so in theirs.
  • Experience of commitment to service user involvement.


Desirable

  • Evidence of ongoing professional development.
  • A degree or equivalent in leadership and management.
  • Presentation and training skills.
  • Participation in research.


Desirable Critera

Essential

  • Evidence of ongoing professional development
  • A degree or equivalent in leadership and management.
  • Presentation and training skills.
  • Participation in research.


Employer details

Employer name

Greater Manchester Mental Health NHSFT

Address

april house

fairfield street

Manchester

M1 2WR



Any attachments will be accessible after you click to apply.

437-5852182

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