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Clinical Service Manager - Universal 0-19

Employer
North Cumbria Integrated Care NHS Foundation Trust
Location
Carlisle
Salary
£50,952 to £57,349 per annum
Closing date
15 Dec 2023

View more

Profession
Other Health Profession
Grade
Band 8A
Contract Type
Permanent
Hours
Full Time
This post is a key to the delivery of Universal Services within the Children and Families Care Group working closely with the Quality and Safety Lead, Named Nurse Safeguarding and the CSM for Strengthening Families to provide leadership and management across the county.

Key responsibilities include:
  • the delivery of quality services (safety, effectiveness and patient experience)
  • the performance management of the services in line relevant KPI's and standards
  • ensuring clinical engagement, taking responsibility for clinical governance, safety and risk management
  • providing leadership, support and advice to team leaders/clinical leads and staff
  • Contribute as appropriate to Collaborative strategy development and implementation
  • Ensuring good working relationships with other Networks / Service-lines across the Trust.
  • Ensuring good working relationship with our key stakeholders in particular our Commissioners in both Cumberland and Westmorland and Furness Councils and third sector.


Main duties of the job

This post is a key to the delivery of Universal Services within the Children and Families Care Group working closely with the Quality and Safety Lead, Named Nurse Safeguarding and the CSM for Strengthening Families to provide leadership and management across the county.

Key responsibilities include:

The delivery of quality services (safety, effectiveness and patient experience)

The performance management of the services in line relevant KPI's and standards

Ensuring clinical engagement, taking responsibility for clinical governance, safety and risk management

Providing leadership, support and advice to team leaders/clinical leads and staff

Contribute as appropriate to Collaborative strategy development and implementation

Ensuring good working relationships with other Networks / Service-lines across the Trust.

Ensuring good working relationship with our key stakeholders in particular our Commissioners in both Cumberland and Westmorland and Furness Councils and third sector.

Out of Hours/On Call

The role holder will be required to participate in Out of Hours/On call Arrangements in line with Trust Policy and any local arrangements.

The post holder will be required to develop, maintain and manage effective relationships with a range of stakeholders internally and externally, across all disciplines and including service users, carers. The post holder will need to be visible to front line staff.

About us

At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'.
  • Being a clinically led organisation
  • Quality and safety at the heart
  • A positive patient experience every time
  • A great place to work
  • Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. There is an expectation for all staff to support this by familiarising yourself with the Trust's sustainability initiatives such as waste and recycling, going paperless, videoconferencing, sustainable transport and others.

We encourage you to think about what you can do as an individual and within your team to contribute in to embedding carbon reduction into the everyday running of our organisation.

Job description

Job responsibilities

Please see attached Job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies?
  • Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
  • If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
  • Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:
  • youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
  • the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk

Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: �18 + Administration cost of �3.85 = �21.85. Deducted at �6.85 from 1st month salary and �5 deducted from salary over following 3 months.

Enhanced Check: �38 + administration cost of �3.90 = �41.90. Deducted at �11.90 from 1st month salary and �10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Person Specification

Qualification /Training

Essential

  • NMC Registered
  • Training in leadership and management skills in an NHS setting.
  • Training in Change management
  • Safeguarding training eg Working Together 2013


Desirable

  • Education / training to Masters level or equivalent.


Knowledge and Experience

Essential

  • Knowledge of statutory and legal frameworks within health and social Care
  • Knowledge of Business Planning processes
  • Experience as a senior manager including multi-disciplinary team management
  • Developing effective networks and partnerships and stakeholder engagement
  • Evidence of delivery and a track record of success
  • Experience of delivering significant change within a clinical environment
  • Knowledge and skills in safeguarding


Desirable

  • Knowledge of the area of the Care Group
  • Experience of the area of the Care Group
  • Experience in leading investigations


Skills and Aptitudes

Essential

  • Communication / presentation skills - able to engage and communicate effectively with a range of stakeholders
  • Effective written / report writing skills.
  • Ability to critically analyse and interpret data / statistical information
  • Resilient, able to challenge as well as deal with challenge
  • Able to work under pressure and to tight deadlines
  • Manage own workload - work with autonomy priorities and also to know when to escalate concerns and ask for help
  • Politically astute
  • Ability to negotiate and influence others
  • Able to manage conflict
  • Project management skills
  • Establish visibility and credibility in equal measure across all localities
  • Coaching and mentoring skills


Personal Circumstances

Essential

  • Ability to travel independently across the county
  • Participate in the Out of Hours/On Call system


Other requirements

Essential

  • Equality and Diversity oPromote equality and value diversity (KSF Level 3)


Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cumberland Infirmary

Newtown Road

Carlisle

CA2 7HY

Any attachments will be accessible after you click to apply.

262-A-23-5758475

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