At the Royal National Orthopaedic Hospital we are committed to delivering the best patient care and the best staff experience in the NHS. The Improvement and Transformation team is at the heart of this ambition, and this senior leadership role is central to the RNOH successfully realising our ambition.
The Improvement and Innovation Team drive improvement in the Trust by supporting, enthusing and coaching our colleagues throughout the organisation.Main duties of the job
As an experienced change manager, this role involves working with stakeholders to deliver our ambitious transformation strategy and Trust priorities. The post holder will champion innovation and be an ambassador for high quality, impactful change. Bringing quality improvement and programme management expertise, alongside technical insight, the post holder will lead delivery of programmes and projects on time, in budget and in line with quality specifications to deliver measurable and important benefits to our patients and our colleagues. The post holder will have a proven track record of delivering change within the NHS and provide inspirational line management to more junior members of the team, continuously developing their skills and creating opportunities to develop.About us
The Trust is excited to be implementing a new Electronic Patient Record (EPR), commencing later in 2024. The role will also require close working with the EPR Delivery Team, supporting Trust wide staff & patient engagement and alignment of transformational process redesign with digital innovation.Job descriptionJob responsibilitiesMain Duties and Responsibilities
Person SpecificationCommunication & Relationship SkillsEssential
- Provide expert advice on improvement and transformation methodologies to all staff across the Trust as necessary. This will include senior management and clinical leaders.
- As an Improvement Leader, support staff to implement change effectively.
- Train, mentor and coach staff on improvement methodologies and principles of continuous improvement across the Trust. This will involve working directly with clinical and service directors and other directorate staff.
- Ensure effective programme and project management methodologies are employed across the Trust's transformation programmes to ensure clarity of vision, aims, accountability and timelines.
- Be an expert on how to use data when measuring for improvement.
- Review complex datasets to provide benchmarking and baselining information.
- Promote and support the creation and implementation of Trust improvement and transformation tools.
- Promote patient-focused improvement and co-production methods.
- A very strong people person someone who can develop and maintain working relations within and outside of the organisation from a variety of backgrounds Ability to influence senior managers on matters relating to own area of expertise Ability to work collaboratively and in teams Excellent written skills the ability to write succinct papers explaining complex problems and solutions using plain English Ability to challenge orthodoxies and established work patterns in a positive engaging way Flexible approach A strong line manager who can motivate and develop staff
Knowledge, Training & ExperienceEssential
- Leadership Qualification Evidence of leadership / management professional development
- Educated to post graduate degree level or equivalent experience. Training in IHI Model for Improvement. Experience in a senior operational management, clinical or change management role within the NHS. Demonstrable experience of delivering complex change within the NHS. Experience of applying continuous improvement methodology at multiple levels within an organisation. Substantial experience of working with senior staff across an organisation. Previous experience of bringing innovation and new ideas to practice. Evidence of continuing professional development. Teaching or coaching experience. Substantial change management experience. Ability to provide training and guidance to colleagues on project management methodologies. Experience of working in a fast paced, adaptable environment.
Analytical & Judgment SkillsEssential
- PRINCE 2, Managing Successful Programmes (MSP) practitioner or similar. Training in other continuous improvement methods. Experience of managing a team. Budget management Working with Board Members
Planning & Organisational SkillsEssential
- Problem recognition and problem solving skills, including conflict resolution. Ability to use data and measurement for improvement. Ability to understand, evaluate and present complex data. Sharp intellect, able to change direction and focus to deal with multiple competing priorities
- Able to work autonomously and prioritise own and team workloads. Able to lead a diverse team of individuals towards delivery of a shared ambition. Able to co-ordinate interdependent work streams and plan ahead. Able to utilise change methods to deliver projects to time and budget.
- Excellent Microsoft Office skills, including Microsoft Teams. Experience using online facilitation and mapping tools. Experience using programme / project management software.
Responsibility for Equality, Diversity and InclusionEssential
- Experience supporting implementation of Digital Projects
- Demonstrable commitment to anti-discriminatory and inclusive behaviours and practices
- Able to concentrate for long periods. Able to cope with demanding and unpredictable work pattern. Able to use computer technology for sustained periods.
Employer detailsEmployer name
- Able to cope with emotional circumstances relating to personal histories of service users, carers and staff
Royal National Orthopaedic Hospital NHS TrustAddress
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