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Associate Director of Operations - Manchester Care Group

Greater Manchester Mental Health NHS Foundation Trust
£83,571 to £96,376 per annum pro rata
Closing date
12 Dec 2023

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Other Health Profession
Band 8D
Contract Type
Full Time
Associate director for the Manchester care group will report to and be accountable to the chief operating officer at Greater Manchester Mental Health Trust.

Working alongside the Associate director of nursing and quality and the Associate medical director they will lead the care group to deliver high quality, cost efficient mental health services for the Manchester population, Through working collaboratively with service users, their carers and our workforce, they will drive continuous improvement in services whilst ensuring quality and patient safety is central to all we do.

Main duties of the job

  • Provide operational management, leadership and support to a designated portfolio of services on behalf of the Chief Operating Officer.
  • Deliver financial stability, cost improvement plans and the longer term financial model in support of GMMH's future.
  • Ensure robust performance management of the services within the portfolio, meeting key national and local targets for both Health and Social Care.
  • With the Chief Operating Officer, and Care Group Collaborative Leadership Team, ensure a coherent vision for services is developed, taking into account public policy, legislation, commissioning intentions and Trust objectives.
  • Ensure the appropriate arrangements for clinical and service governance are established and maintained so that quality standards and outcomes are delivered for patients and their carers.
  • Contribute at a senior level to the Trust's corporate business planning cycles, as well as Trust/service priorities and aspirations.
  • Undertake an active role in the Trust's development, ensuring services can demonstrate continuous improvement in both quality for patients and cost efficiency.
  • Deputise on behalf of the Chief Operating Officer as required

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over6,400members of staff, who deliver services from more than160locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users

Job description

Job responsibilities

The Manchester Care Group Associate Director of Operations, Assocaite Medical Director and Associate Director of Nursing and Quality form the triumvirate leadership team for the defined Manchester Care Group and are jointly responsible for:

Setting Strategic Direction across the Manchester Care Groups developing service strategies and plans for improvement that promote consistency in standards and outcomes across our footprint and support delivery of the organisational vision and strategy.

Delivery and Performance ensuring accountability and governance in place within the Manchester Care Group and support delivery of the GMMH vision, strategic aims and objectives, values and statutory and regulatory requirements.

Leadership and Support creating the right culture and environment for high performance. As a member of the GMMH leadership team, the post holder is responsible for ensuring services within the Manchester Care Group comply with CQC registration requirements, national and local performance targets, annual business plan priorities and internal governance processes, including risk, health and safety and emergency planning. In addition the Manchester Care Group, has responsibility for the section 75 partnership agreement with Manchester Local Authority.

Overall management and leadership to the Manchester Care Group and a designated portfolio of clinical and social care services ensuring they are clinically led, operationally partnered and academically informed.

The post holder is also jointly responsible for maximising the use of resources within the Manchester Care Group by leading on transformation priorities, service improvements, quality improvements and Adding Value programmes.

Working with the leadership teams within the other Manchester Care Groups, the post holder will ensure the Trust strategy for strengthening the service user and carer is embedded across the Manchester Care Group and that the voice of people with lived experience and their carers is at the centre of decision making.

They will be responsible for service development and will embed continuous quality improvement and learning across all services to ensure service users and carers experience the best possible care.

The post holder is also responsible for ensuring mechanisms are in place for employee involvement and engagement across the Manchester Care Group in order to develop an open and inclusive culture with a focus on employee health and wellbeing, equality and diversity.

The post holder will work with commissioners, Manchester locality and Manchester deputy place lead to develop services and manage changes.

The role will require the post holder with their Manchester Care Group Leadership team to work closely with internal colleagues across services/corporate services and also external partners as well as ensuring that the voice of people with lived experience is fully reflected.

The post holder will be a member of the Gold on-call rota.

Whilst each Associate Director of Operations covers a specified Care Group portfolio the ADOs work closely together and with corporate services and are expected to cross cover when needed as well as being encouraged to pursue thematic areas of development/innovation on behalf of each other.

The post holder will deputise for the Chief Operating Officer as required across relevant operational services, proving senior assistance and demonstrating excellent operational and managerial leadership

Person Specification



  • Educated to masters level or equivalent experience or learning (E)


  • Educated to masters level or equivalent experience or learning (D)



  • Evidence of CPD (E)

Employer details

Employer name

Greater Manchester Mental Health NHSFT


Laureate House


M23 9LT

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