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Recruitment Project Officer

Yorkshire Ambulance Service NHS Trust
£28,407 to £34,581 Per annum
Closing date
5 Dec 2023

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Other Health Profession
Band 5
Full Time
Would you like to lead on a project that has a positive impact on our future recruitment at Yorkshire Ambulance Service and to the patients that we care for?

A temporary assignment that will make a big difference has become availableat Yorkshire Ambulance Service as a Project Support Officer working within the recruitment team. This is a short term and unique opportunity.

There may be an expectation to travel to other sites as an when necessary supporting our onboarding processes. Whilst the base may still be HQ, we encourage staff to work remotely from home.

Main duties of the job

You will be supporting in developing ways to improve our recruitment processes with a specific focus on the recruitment of staff into our call centre's, which include our Patient Transfer Service, (PTS) Integrated urgent care (111) and Emergency Operating centre (999) The objective of the project support officer role is to help to raise the profile of the call handler role across the three services, to support in attracting high quality candidates to the role and to ensure successful applicants have a positive and personal recruitment journey.

This is a fast-paced environment where you will work closely with other members of the recruitment team. We are looking for an individual that is committed, proactive and enthusiastic. Previous experience within recruitment is not essential, as we are looking for someone who is able to lead a project and implement change, to ensure they can hit the ground running. As the successful applicant your role will be to use problem solving, reassurance and influencing skills to enable, deliver and embed change. We are keen to hear from people who have proactive and problem-solving approach and who are passionate about making a difference. You will join an ambitious and supportive team and work collaboratively with colleagues across the recruitment team and wider HR department in improving our call centre recruitment process. You will have excellent interpersonal skills and be confident working with key stakeholders.

About us

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.Benefits:o Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)o 27 days annual leave, increasing to 33 with service.o Contributory Pension.o NHS Discounts including shops, restaurants, gyms etc.o Car lease and other salary sacrifice schemes.o Dedicated employee assistance and counselling service.o Opportunities for research participation, career progression and ongoing development.o Well respected, committed and supported staff networks for our workforce.

Check out our YAS One Team Simulation!

Job description

Job responsibilities

What will you be doing?
  • Support in finding creative and innovative way to attract good quality candidates to the call centre role.
  • Identify any potential barriers within the recruitment process for candidates and implement any related change.
  • Seek feedback from candidates to improve the recruitment process.
  • Complete a review of the all the current recruitment documentation.
  • Support in identifying new future avenues for advertising.
  • Support in building on existing relationships and initiating new relationships with regional educational providers and local communities to help build a pipeline of staff for future recruitment.
  • To support with the organisation, and delivery of Recruitment Events for the call handler role.

The interviews for this role will be held on 6th - 7th December.

If you have any questions about the role please dont hesitate to get in touch with Leah Moorhouse.

Person Specification



  • Understanding of project management principles and/or working in a project environment
  • Previous similar role in a healthcare of public sector setting



  • Able to work on own initiative, organising and prioritising own and others' workloads to changing and often tight deadlines.
  • Excellent planning and organising capability, with exceptional attention to detail
  • Able to adapt to change, and to develop services and systems to meet changing demands



  • Educated to degree level or equivalent experience

Employer details

Employer name

Yorkshire Ambulance Service NHS Trust


Yorkshire Ambulance Service HQ

Brindley Way



Any attachments will be accessible after you click to apply.


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