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Community Care Worker

Torbay and South Devon NHS Foundation Trust
Paignton/ Torquay
£28,407 to £34,581 per annum pro rata
Closing date
3 Dec 2023

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Other Health Profession
Band 5
Contract Type
Full Time
Baywide Health and Wellbeing Team are recruiting for a Band 5 Community Care Worker to join our supportive and passionate team delivering quality care to patients. #CaretojoinusTSD

As a Community Care Worker you will undertake holistic needs-led assessments in partnership with service users, patients and carers, prepare care plans, commission services and manage a caseload to ensure the most effective and beneficial care packages are established, delivered, monitored and reviewed, and comply with all statutory requirements, Torbay and South Devon NHS Foundation Trust policies, standards and guidelines.

Within this role and where successful there are opportunities to apply for further social work training and development in the future.

We focus on solutions and people's strengths, and encourage outside the box thinking and embrace innovation and change wherever it can drive improvement. If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to our Torbay and South Devon Team.

Main duties of the job

  • To be a core member of a multi-disciplinary Baywide Health and Wellbeing Team and contribute to the effective assessment and discharge planning with working age adults in the area of Torbay and for Torbay residents in out of area hospitals in the region
  • To undertake holistic social care assessments, in partnership with service users, families and carers, prepare care plans, commission services to ensure the most beneficial and cost-effective care packages are established, delivered, monitored and reviewed, and comply with all statutory requirements for Torbay and South Devon NHS Foundation Trust policies and guidelines
  • To have clear responsibilities for the safeguarding of adults and children and for operating in a manner consistent with Human Rights legislation
  • To be compliant with and practice utilising social care legislation including Care Act 2014 and Mental Capacity Act 2000

About us

Why work with us- Our team are flexible and promotes a healthy work/home life balance therefore, your package with us includes a lot more than just your pay!

Listed are a few of the additional benefits that are available to you as an employee:
  • NHS Pension Scheme
  • Childcare at our day nursery
  • A contract with Torbay means generous holiday entitlement starting at 27 days a year (for full time workers) plus bank/public holidays
  • Staff Discounts
  • Career development and training opportunities
  • Employee Support - Staff have access to a 24-hour helpline

Job description

Job responsibilities

  • To undertake complex assessments including involvement with vulnerable adults cases, and to undertake intensive care management, in accordance with Directorate policies, standards and guidelines, identifying where specialist assessment is required
  • Manage a caseload to ensure that individuals receive care to meet their assessed needs, within budget
  • To undertake home visits in the community as a lone worker unless a risk assessment stipulates that workers should not visit on their own
  • Contribute to the collation of information needs within the community to assist the development of appropriate resources
  • Contribute to the decision-making on client priority needs
  • To participate in shared team responsibilities, and provide cover for absent colleagues according to the teams requirements
  • Where appropriate and having applied Care Act 2014 eligibility criteria, arrange services to meet the individuals assessed needs, within the framework of the social care contracting process
  • Commissions health and social care services to meet individual assessed needs in care plans within budget
  • Inform clients of charging policies and the role undertaken by the Financial Assessment and Benefit Team
  • To contribute to the production of team plans
  • To contribute to the development and implementation of systems, such as Evidence-based Practice, utilising research data, and the Single Assessment Process and PARIS

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Person Specification

Qualifications and Training


  • GCSE passes at Grade C or above or equivalent experience
  • Evidence of consistent pattern of learning from education, training and experience
  • Understanding of basic human needs - physical, emotional, health and social
  • To have NVQ level 4 or above in health and social care or on appointment to commence the qualification


  • NVQ/CQF in social/ healthcare

Knowledge and Skills


  • Understanding of basic human needs, physical, emotional and social
  • Ability to communicate effectively with clients, carers, specialist
  • Proven interpersonal skills
  • Effective working as an individual but also as part of a wider multi-disciplinary team
  • Ability to use time effectively
  • Effective recording skills
  • Commitment to multi-disciplinary working
  • Willingness to undertake training to develop within the role
  • Ability to prioritise competing demands
  • Ability to use IT based care management systems
  • Ability to work on own initiative whilst making positive use of supervision and training
  • Awareness of Care Act 2014 legislation
  • Assessment & Care Management Process, policies and standards
  • Effective keyboard/IT skills, which include accurate recording skills
  • Effective in using multiple data base computer systems
  • Ability to undertake holistic assessments of persons need, arranging and reviewing services


  • Care Management process, policies and standards Community Care and other relevant legislation
  • Knowledge of long-term conditions
  • Customer care/reception training
  • Evidence of risk assessment training/awareness
  • Use of recognised IT packages

Requirements due to work environment/conditions


  • Keyboard skills with appropriate adaptations/adjustments
  • Physical ability to carry out duties in the community with appropriate adaptations/adjustments

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust


Baywide Short Term Triage Team

Kings Ash House/ Union House

Paignton/ Torquay


Any attachments will be accessible after you click to apply.


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