The position of Patient Safety Information Manager is a key role within the Patient Safety Team. The post holder will work closely with the Head of Patient Safety and Chief Nurse/Associate Medical Director (ADM) for Patient Safety to support the patient safety agenda across the Trust. They will support the implementation of the Patient Safety Incident Response Framework (PSIRF) across the Trust working with the Head of Patient Safety and executive team to ensure the PSIRF policy and plan are in line with the trusts priorities. The role will provide professional expert leadership and management of the Trust's Local Risk Management System (LRMS) software (currently RL Datix), which is the central software system responsible for all patient safety activities within the Trust.Main duties of the job
1. Analyse complex information from safety, risk and compliance data and provide relevant statistical and trend analysis to produce routine and exception reports.
2. The post holder will have an overview of patient safety events and ensure the Head of Patient Safety and the Associate Medical Director (AMD) for Patient Safety are kept informed of any analytical trends relating to patient safety events or risks within the organisation.
3. Oversee the management of the Central Alert System (CAS) ensuring that the Trust is compliant with actions and any concerns are escalated to the Head of Patient Safety.
4. Work with the Head of Patient Safety and AMD for Patient Safety to support the patient safety agenda across the Trust, including implementation of the PSIRF in line with the National Patient Safety Strategy.
5. Support clinicians and ICSU Risk Managers to undertake risk assessments, support them to record risks and maintain the local risk register.
6. Monitor, review and support the complete, timely and accurate capture of risks and alert the Associate Director of Quality and Governance to significant risks that are identified.
7. Ensure all training is fit for purpose and deliver patient safety and risk management education, training, and workshop events, including Datix.
8. Develop and implement patient safety and risk management policies ensuring these comply with national/international guidance.About us
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.Job descriptionJob responsibilities
The post holder will be responsible for the day-to-day management and development of Datix and other safety informatics systems, including monitoring of data quality and reporting in line with best practice and including external reporting of data subsequently published in the public domain, Learning from Patient Safety Events (LFPSE).
The post holder will have a strong working knowledge and experience of implementing and managing all Datix modules, the ability to design and implement new modules and knowledge of other safety informatics systems as well as a thorough understanding of the external reporting requirements.
The post holder will have strong analytical skills, capable of analysing complex data and presenting themes and key risks in meaningful reports. With the transition to PSIRF, there will be opportunities to look at new ways of extracting learning from patient safety events and the successful candidate will be expected to engage and support the development of these processes within the Trust.
The post holder will have a strong working knowledge and experience of implementing and managing risk and safety and will provide advice and support on risk issues. They will have excellent written and verbal communication skills and will bring a strong customer service approach to the role.
The post holder will also assist the Associate Director of Quality and Governance in completing reports on risk management to the Quality Assurance Committee.
Support clinicians and ICSU Risk Managers to ensure risk mitigation and escalation in line with the Trust Risk Management Strategy and Board Assurance Framework.
Analyse complex information from safety, risk and compliance data and support decision making and learning across the Trust within individual teams and services, in line with PSIRF, utilising strong communication skills to influence stakeholders. Responsibilities: Datix management
1. Act as the Trusts technical expert for all Datix system modules and be the responsible person and contact in all related queries and issues associated with the system.
2. Ensure safety informatics and Datix systems are fit for purpose and undertake actions to modify them, as required, in line with changing local needs and upgrades and supporting the need for timely and accurate information.
3. Ensure clinical and non-clinical staff have appropriate levels of access to the systems and modules relevant to their role.
4. Produce training packages and deliver training to clinical and non-clinical staff on all modules of the Datix system.
5. Support the ICSU Risk Managers in designing reports and dashboards.
6. Liaise directly with the Datix and procurement partners on behalf of the Trust, to gain the highest quality, most cost-effective safety informatics and Datix systems.
7. Manage the implementation of all supplier upgrades and improvement including training general and management staff and providing post training support for staff.
8. Ensure that all updates from the software supplier are analysed in correlation with the release notes and any changes put into effect on the designed report forms and the training manuals.
9. Contribute to budget planning for upgrades, new modules, and system development opportunities. Responsibilities: General
1. Line manager the B4 Patient Safety Administrator.
2. Work within trust policies, procedures and guidelines and where appropriate, assist with the development of these documents in line with changes to legislation or best practice
3. Contribute to the Trusts Better Never Stops agenda and engage with the Care Quality Commission and other regulators to ensure that the organisation complies with existing and developing regulatory framework
This is not an exhaustive list but intended as an example of work.Person SpecificationPerson SpecificationEssential Desirable Person SpecificationEssential Desirable Person SpecificationEssential
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Whittington Hospital NHS TrustAddress
Whittington Health Acute Hospital
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