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Band 8c Head of Quality Provider Collaborative

Birmingham & Solihull Mental Health NHS Foundation Trust
£70,417 to £81,138 per annum, pro rata
Closing date
6 Dec 2023

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Other Health Profession
Band 8C
Contract Type
Full Time
BSMHFT would like to appoint a Head of Quality for Provider Collaboratives. This is a twelve-month secondment/fixed term opportunity working in a face paced environment driving forward the Quality Agenda for our Provider Collaboratives.

The successful candidate would be a core member of the BSOL Mental Health Provider Collaborative and Reach Out leadership teams and will be responsible for all aspects of Quality & Safety governance and assurance.

The purpose of this role is to provide senior strategic visible clinical and professional leadership, for the quality, safety and patient experience agenda. Providing specialist expertise and taking specific responsibility for patient safety, quality and experience, they will promote quality improvement, innovation, assurance and performance that improves quality of care and patient outcomes, driving transformation through agreed improvement models.

Main duties of the job

This work will include, but not be restricted to:
  • Providing strong clinical leadership, direction and support to members of the Mental Health quality team of the MHPC, the quality assurance function of RO and the Section 117 & Specialist Placement Quality Team.
  • Directly line managing the senior clinical leads for MHPC and RO and LD within the team.
  • Ensuring effective arrangements are in place for maintaining quality oversight of MHPC and RO commissioned services for people with mental health problems, learning difficulties or autism for RO and s117 placements.
  • Ensuring effective arrangements are in place for the oversight of individual MHPC funding packages for this cohort, in particular section 117 packages.
  • Representing the MHPC and RO from a quality perspective in relevant local forums for mental health strategic work. Working with the MHPC and RO, quality assurance and commissioning team to ensure robust processes for learning and system change arising from serious incidents relating to mental health, learning disability or autism are in place.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.

Job description

Job responsibilities

For further information about the main responsibilities please view the attached job description and person specification.

This role gives the opportunity for hybrid working and you will typically be asked to work in a hybrid way, working from your home and also from Trust HQ The Uffculme Centre, or any other agreed site.

Person Specification



  • Current registered as RMN/RNLD/RN or AHP registered with the HCPC
  • Education to degree level or equivalent with Master's degree or equivalent higher level demonstration of competency
  • Evidence of continuous professional and management development
  • Significant experience of working in a senior Nursing or AHP post in a mental health setting
  • Extensive knowledge of service issues and priorities facing inpatient and community Mental Health services
  • Extensive knowledge of governance, assurance processes, and quality in the context of clinical practice
  • A thorough knowledge of safeguarding requirements
  • Experience in monitoring and assuring quality of care in healthcare settings
  • Experience of working across multiple organisational and agency boundaries to achieve demonstrable outcomes and improvements in the quality of care/patient experience
  • Experience of leading and facilitating change including service modernisation techniques
  • Evidence of achievement of results across a broad range of outcomes whilst maintaining an operational, service user focus and personal integrity at all times
  • Open, honest and approachable in relationships with staff, peers and colleagues in partner organisations to achieve high quality care
  • Able to effectively seek consensus when faced with multiple options and opinions
  • Highly developed leadership skills
  • Problem solving skills and ability to respond to sudden unexpected demands
  • Ability to think creatively and strategically and see the big picture
  • Ability to handle multiple simultaneous tasks across a range of different functions, such as, analysis, reporting, monitoring, presentation, negotiation and networking
  • Highly developed analytical skills, with the ability to apply creative solutions to complex problems
  • Ability to analyse information, summarise findings and present them in ways that easily are understandable to decision-makers
  • Excellent communication, networking and interpersonal skills
  • Collaborating and partnering skills with internal colleagues at varying levels, external stakeholders and at times experts by experience through co-design and co-production of project opportunities
  • Ability to plan and manage own workload within agreed priorities and deadlines and to contribute to the organisation's schedules and priorities
  • Ability to train and guide staff from all services to a high standard of continuous improvement planning and delivery
  • Demonstrates capability to plan project and contribute to planning and formulation of improvement strategies over short, medium and long term
  • Ability to be highly organised, in order to manage and prioritise workload
  • Experience of co-production with Service Users
  • Motivational leader
  • Adaptable to change and constantly striving to improve and deliver high standards
  • Demonstrates confidence and resilience in overcoming obstacles and is solution focussed
  • Integrity, honest and high ethical standards
  • Caring and compassionate team player
  • Proactive in supporting broader organisational goals and other members of the team
  • Good understanding and empathy with people who experience of mental health problems
  • The post holder will be required to travel frequently

Employer details

Employer name

Birmingham and Solihull Mental Health NHS Foundation Trust


Hybrid / The Uffculme Centre

52 Queensbridge Road, Moseley


B13 8QY

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