An exciting opportunity has arisen for someone to join our team within the RHSCH as CSM and as part of our senior leadership team. This post has been created to support our vision and deliver high quality effective services. Are you an energetic, skilled mental health professional? Are you somebody that relishes change and service development? Do you see the opportunity to positively influence a person's emotional health and well-being as a privilege? If so, we want you to join us on our journey to be the best we can be for our community. We welcome contact from people who have any questions or wish to discuss the post further.

RoleSummary

The post holder will provide clinical leadership and direction for all practitioners in maintaining clinical/non-clinical standards of care and in implementing quality service improvements including ensuring that Care Quality Commission (CQC) essential standards are met.

Provide leadership, operational co-ordination and management across a designated portfolio with RHS Care Hub.

The RHS Care Hub covers a range of service which includes PICU, Low secure for males, and a range of rehabilitation units for both male and females. This role will involve working closely with the Associate Directors, senior management teams and partner agencies to ensure the delivery and development of high-quality services.

Informal Contact Name: Ieuan Thomas-Cole

Job Title: Associate Director of Operations

Contact Number: 0161 716 4358

Main duties of the job

Leadership and Operational Management

Responsible for Operational management and leadership of inpatient units within designated portfolio ensuring delivery of high quality, safe and supportive care to service users and families.

Ensuring staff operate within MH legislation. Contributing to care pathways/protocols with referring agencies and commissioners addressing policy guidance and standards.

Management of complex professional/clinical competency/capability issues and responsibility for implementing resultant actions.

Work with HoQ and AD developing/implementing a governance framework within designated services.
Strategic Development
Integrate health/social care professionals within the defined model with single line management conforming to MH structures.
Clinical
Provide staff with professional leadership, attitudes and accountability.

Clinical Governance

Responsible for ensuring service users and family are actively involved as appropriate with individual care planning, service development and promoting a learning philosophy.

This job description is not exhaustive but provides an overall picture of the role only. Other duties within the general scope of the post may be required occasionally. The duties and job description can be reviewed through the agreed process.

There is an expectation the postholder will if requested rotate across different services taking responsibility for new portfolios in line with service and care hub needs.

About us

We are proud to be the most improved mental health and learning disability trust to work for and the best in the north west (NHS staff survey 2022).

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. Were really proud of our#PennineCarePeopleand do everything we can to make sure were a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

Job description

Job responsibilities

The post holder will provide clinical leadership and direction for all practitioners in maintaining clinical and non-clinical standards of care and in implementing quality service improvements including ensuring that Care Quality Commission (CQC) essential standards are met.

Will provide leadership, operational co-ordination and management across a designated portfolio with Rehab & High support care hub. The RHS care hub covers a range of services which includes PICU, Low secure for males, and a range of rehabilitation units for both male and females. This role will involve working closely with the Associate Directors, senior management teams and partner agencies to ensure delivery and development of high quality services.
Main Duties and Responsibilities Leadership and Operational Management

• Responsibility for operational management and leadership of the inpatient units within your designated portfolio
• Provide leadership ensuring local service development and service delivery in designated areas of responsibility reflects national policy, priorities and best practice
• Act as a source of clinical advice and expertise in relation to the care of adults with mental health needs requiring inpatient admission within your designated clinical i.e., PICU, LSU or rehabilitation.
• Work with AD to agree a performance assessment framework and monitoring process for operational matters
• Lead and assist in continuous improvement of services through development and change
• Contribute to planning, implementation and monitoring of service plans
• Responsible for:
• Ensuring the services within the designated areas of responsibility deliver high quality, safe and supportive care to service users and their families
• Ensuring all staff operate within mental health legislation
• Contributing to care pathways and protocols with referring agencies and commissioners to address policy guidance and standards
• Management and control of designated budgets ensuring effective use of finances and staffing resources
• Analysis of financial pressures, cost improvements and effective use of resources within designated area of responsibility
• Ensure all staff are aware of policies, procedures and protocols and work within their framework at all times
• Manage HR related matters in conjunction with Ward/Team Managers and HR support taking remedial action where necessary in accordance with policy
• Manage complex professional/clinical competency and capability issues taking responsibility for the implementation of any resultant actions for the individual or service
• Work with head of quality and AD to develop and implement a governance framework within designated services.

Strategic Development
Integrate health/social care professionals within the defined model with single line management in line with mental health structures.
Clinical
To provide professional leadership to all staff, promoting professional attitudes and accountability and leading on the professional standards.
Clinical Governance
To be responsible for ensuring service users and families are actively involved in the most appropriate way with individual care planning and service development.
Service User and Carers Involvement
Promote a learning philosophy that is strongly service user and carers focused.
Personal and People Development
To undertake performance reviews for all direct reports and ensure staff are meeting educational and training objectives.

This job description is not exhaustive but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process.

There is an expectation that the postholder will if requested rotate across different services and take responsibility for new portfolios in line with the needs of the service and care hub.
General Duties of all post holders
To undertake any other reasonable duty, which is appropriate to the band, when requested by Senior management.

• To be familiar with and comply with all Trust and departmental policies, procedures, protocols, and
• Be aware of and work towards the Trusts strategic goals.

Standards of Business Conduct
The post holder will be required to comply with the Trust's standing order and standing financial instructions, and at all times, deal honestly with colleagues and all those who have dealing with the trust including patients, relatives and carers.

• The post holder must ensure that their behaviors' and interests inside and outside work do not conflict with their Trust position, duties and/or responsibilities.
• Comply with and support the development of the performance standards within the service/department to ensure the service is responsive to and meets the needs of its customers.
• Develop and maintain good working relationships with all patients, service users, staff, contractors and where appropriate, members of the public.

Equality and Diversity and Inclusion Opportunities

The post holder must carry out all duties and responsibilities of the post in accordance with the Trusts Equal Opportunities and Equality and Inclusion policies, avoiding unlawful discriminatory behavior's and actions when dealing with colleagues, service users, members of the public and all other stakeholders.

• The post holder must promote awareness of and respect for equality and diversity and Inclusion in accordance with Trust policies and procedures.
• Responsible for treating all staff, patients, service users, NHS contractors and the public with dignity and respect at all times.

Safeguarding
Appointments to regulated and controlled activities require an enhanced DBS.

• All staff have a responsibility to promote the welfare of any child, young person, or vulnerable adult they come into contact with and in cases where there are safeguarding concerns, to act upon them and protect the individual from harm.
• Should refer any safeguarding issues to their manager and escalate accordingly in line with the Trust Child and Adult Safeguarding Policies.

Professional and Personal Development
The post holder must ensure that they are aware of their responsibilities by attending the Trust Mandatory Training and Induction.

• The post holder will be involved in a formal MYC/KSF review with their manager at least every 12 months, once performance/training objectives have been set, the staff members progress will be reviewed on a regular basis, so that new objectives can be agreed and set, to maintain progress in the service delivery.
• Will be expected to take responsibility for their own professional development and will be supported by the Trust to achieve development opportunities as appropriate.

Confidentiality and Information Governance
Confidentiality is of prime In the normal course of duties, the post holder will have access to confidential documents and information relating to patients, service users, staff, and contractors, as well as information of a commercially sensitive nature. Such information should not be communicated to anyone outside or inside the NHS unless done in the normal course of carrying out the duties of the post. Disciplinary action will be considered where a breach of confidence has been established.

• All information obtained or held during the post-holders period of employment that relates to the business of the Trust and its service users and employees will remain the property of the Information may be subject to disclosure under legislation at the Trusts discretion and in line with national rules on exemption.
• Must maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately, appropriately and kept up to The post holder must only access information, whether paper, electronic or in other media, which is authorised to them as part of their duties.
• Must work to the requirements of data protection laws as applicable to the UK, which includes the General Data Protection Regulations (GDPR).

Health and Safety at Work
The post holder is required to take reasonable care of the health and safety of themselves and other persons who may be affected by their acts or omissions at work and to co-operate with the Trust in adhering to statutory and departmental safety.

• The post holder is responsible for ensuring that they do not intentionally or recklessly misuse or interfere with anything provided in the interests of health safety or welfare g., misuse of equipment.
• Required to contribute to the control of risk and must report immediately, using the Trust Incident reporting system, any incident, accident or near miss involving patients, service users, carers, staff, contractors, or members of the public.

Infection Control

Infection Prevention and Control and prevention is the responsibility of all Trust staff.

All staff members have a responsibility to protect service users, visitors, and employees against the risk of acquiring health care associated infections by consistently observing Trust Infection Prevention and Control Policies and procedures and best practice guidance in order to maintain high standards of Infection Prevention and Control.

Person Specification

Education and Qualifications

Essential

• Qualified and registered RMN
• Post graduate tra
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