Consultant Clinical Scientist, Head of Service - Audiology

Norfolk and Norwich University Hospitals NHS Foundation Trust
£70,417 to £81,138 per annum
Closing date
6 Dec 2023

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The Division of Surgery, Critical and Emergency Care have an incredible opportunity for a talented and driven Head of Audiology / Consultant Clinical Scientist to join us at the Norfolk & Norwich University Hospital as Head of Audiology.

We are a large Clinical Division, encompassing the Emergency Department, 10 surgical specialties, a large theatre complex, Critical Care and Cromer Hospital. Due to a recent retirement, we are now recruiting for a Head of Audiology who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

This is a fantastic opportunity to join a dynamic Audiology team, continually pushing for innovation and improvement. You will support the Operational Manager, as well as the Divisional leadership team to improve access to the full range of Audiology services, including participating in the development and implementation of national and local policy across the department to ensure that patients receive the highest quality of evidence-based care.

Main duties of the job

As Head of Service for Audiology, you will be a part of a leadership team responsible for the effective and efficient delivery of the day-to-day Audiology Service. You will have clinical and managerial responsibility for the service, in addition to delegated budgetary management. As a leadership team, you will ensure our patients are at the centre of all decision making, ensuring sustainable delivery of high-quality patient care, safety processes, operational standards and financial integrity.

The successful candidate will serve as the Audiology Quality Manager, establishing appropriate process, audit, and oversight to maintain quality and safety requirements in line with expected regulatory requirement. The post-holder will have the skills and ability to promote quality, training, and communicate and support delivery of national requirements to obtain and maintain required accreditation (UKAS).

You will be a natural leader, with a commitment to establishing trusted relationships, have exemplary clinical skills and experience as a Clinical Scientist. You will be passionate about improvement and influencing change. Core to success will be your ability to facilitate and support collaborative working both internally and externally to the Trust, to ensure the delivery of high-quality patient care. Experience of system working and a background in planning and service management is desirable.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N& N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:
  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream - access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH site
  • Free 24-hours confidential counselling support
  • On-site Nursery
  • On-site cafes offering staff discounts
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Job description

Job responsibilities

Above all else, you will be a role model for our values, committed to supporting cultural and service improvement.

If you feel that you have the level of experience, motivation and drive to help lead the development of our exceptional team, then we want to hear from you.

To support the delivery of a high quality, safe and compassionate healthcare service,all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUHs PRIDE values of People focused, Respect, Dedication, Integrity and Excellence.
  • Clinically responsible for Audiological Services within the Norfolk & Norwich University Hospitals NHS Foundation Trust and associated sites.
  • To provide specialist clinical assessment and/or rehabilitation services across areas of audiology as required and according to expertise (minimum 5 sessions weekly).
  • To support the wider leadership team in the strategic development of Audiological Services to ensure the department remains efficient and up to date with its service provision.
  • To provide a comprehensive audiology service, including audio-vestibular diagnostic testing and rehabilitation, adult and paediatric testing and hearing aid provision and hearing therapy.
  • To be the departmental lead on specified areas, including Clinical Audit, Risk Management and Patient & Public involvement.
  • To represent the audiology department and professions in a clinical leadership capacity at all levels - engaging with local and national Audiology Professional networks.
  • To work as part of the wider Leadership teams, ensuring Audiology works effectively and efficiently within the ENT & OMFS directorate structure.

Please see the attached job description for full details.

Person Specification



  • BAA approved MSc in Audiology or equivalent.
  • HCPC registered Clinical Scientist in Audiology.



  • Extensive experience in NHS Audiology Services, including a senior management position.
  • Extensive experience in the introduction of new services and managing their quality control.
  • In-depth knowledge and experience with standards and legislation (e.g. British Standards, Product Liability) applying in the field of audiology.



  • Exceptional interpersonal and communication skills

Attitude, aptitude


  • Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence

Employer details

Employer name

Norfolk and Norwich University Hospital


Norfolk & Norwich University Hospital

Colney Lane



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